Manager Social Services Case Management

Job Summary:Develops and monitors the social services programs for the CSA. Establishes and maintains standards, quality levels, cost-effective, and customer-focused services. Establishes interfaces with community services.Essential Responsibilities:Plans, develops, implements, and maintains social services policies and procedures, delivery of social work programs, and discharge planning services.Oversees social services case management activities.Manages staff activities, ensures their competencies, and develops/presents in-services.Recommends, develops, and implements new programs enhancing services to specialized patient populations and reducing hospital and office visit utilization.Develops and manages departmental budget.Identifies and implements opportunities for cost reduction and improved services.Identifies community resources for our members.Collaborates with community organizations in developing new programs or enhancing current community services which are available to Kaiser members.Develops, implements, and monitors the quality assurance of the social services programs and staff.Identifies issues which interfere with the delivery of services and develops techniques to resolve them.Collaborates with medical center departments, community agencies, and health plan members on matters related to discharge planning and ensures that services are provided in an integrated fashion.Ensures compliance with federal, state, and local requirements.Basic Qualifications:

ExperienceMinimum two (2) years of leadership or supervisory experience in medical social work.EducationMasters degree in Social Work from an institution accredited by the Council of Social Work Education.License, Certification, Registration

Licensed Clinical Social Worker (California) required at hireDriver's License (California)Basic Life SupportNational Provider Identifier required at hireAdditional Requirements:Sound knowledge of fiscal management theories and principles.Knowledge of different levels of health care; understanding of human development and psychodynamic theories.Must be able to work in a Labor/Management Partnership environment.Preferred Qualifications:Minimum five (5) years of supervisory experience in medical social work preferred.

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