Field Engineer (Installation/repair/BreakFix/diagnosing/ software/networks/serve
CMJobPoster, Pasco, WA, United States
Job Title: Field Engineer 3
Location (On-site, Remote, or Hybrid?): Pasco, WA (onsite)
Contract Duration: Contract until 11/15/2024
Must Have
- Desktop/Laptop Repair
- Laptop/ Desktop server experience
Dell Certs are required!
Day to Day Work:
Field Engineer 3
As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations. This is a journeyman position for the typical desk side support technician. You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools. You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk. Your assignments will range in complexity from troubleshooting and repair, to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products.