Discover Financial Services
Lead Email Campaign Specialist
Discover Financial Services, Riverwoods, Illinois, United States,
Discover. A brighter future.With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.
Discover is looking for a talented Email Production Specialist to help the E-Business department effectively produce and distribute email marketing messages for our Campaign Owners. You will work closely with multiple departments to build out email campaigns and journeys, assist in reporting, and troubleshoot any problems that come up. You will also have the opportunity to contribute to the email production process in a collaborative environment, and work with other departments and outside vendors to make our email program as effective and engaging as possible.
Responsible for the planning and delivery of digital content and the maintenance of websites, domains, and mobile channels. Supports product launches, content optimization, and the testing of creative. Partners with technology, marketing, and design agencies to define and develop ongoing requirements for presentation templates, style-sheets, and content. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
ResponsibilitiesAnalyzes digital platform functionality gaps and under-utilized capabilities.Leads cross-functional work-streams to drive process improvements and enhancements.Leads campaign reform efforts which include the evaluation and development of solutions to increase speed to market for digital channels.Assigns, creates, approves, publishes, and manages digital content.Supports digital content improvements and ongoing projects to maximize the speed to market.Manages digital asset libraries, domains, search engine optimization, and content metadata creation.Manages vendors to develop, migrate, and integrate platforms.Reports on email and mobile communication performance.Implements new technologies to drive future capabilities.
Minimum QualificationsAt a minimum, here’s what we need from you:Bachelor's Degree in Finance, Marketing, Communications, Business Administration and Management, Information Technology or related field.
2+ years of experience in Marketing, Digital Marketing, Technology, Project Management, Marketing Operations, Communications, Digital Communications, Digital Content Publishing, Web Development and Design, or related experience.
In lieu of a degree, 8+ years of experience in Marketing, Digital Marketing, Technology, Project Management, Marketing Operations, Communications, Digital Communications, Digital Content Publishing, Web Development and Design, or related experience.
Preferred QualificationsIf we had our say, we’d also look for:4+ years of experience in Marketing, Digital Marketing, Technology, Project Management, Marketing Operations, Communications, Digital Communications, Digital Content Publishing, Web Development and Design, or related experience.
Proven experience managing email campaigns, journeys, and automation.
Collaborative team player able to work effectively in cross-functional teams.
Excellent verbal and written communication skills.
Strong problem-solving skills.
Application Deadline:
The application window for this position is anticipated to close on Sep-08-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
Compensation:
The base pay for this position generally ranges between $75,500.00 to $127,900.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits:We also offer a range of benefits and programs based on eligibility. These benefits include:
Paid Parental Leave
Paid Time Off
401(k) Plan
Medical, Dental, Vision, & Health Savings Account
STD, Life, LTD and AD&D
Recognition Program
Education Assistance
Commuter Benefits
Family Support Programs
Employee Stock Purchase Plan
Learn more at mydiscoverbenefits.com.
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.
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Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.
Discover is looking for a talented Email Production Specialist to help the E-Business department effectively produce and distribute email marketing messages for our Campaign Owners. You will work closely with multiple departments to build out email campaigns and journeys, assist in reporting, and troubleshoot any problems that come up. You will also have the opportunity to contribute to the email production process in a collaborative environment, and work with other departments and outside vendors to make our email program as effective and engaging as possible.
Responsible for the planning and delivery of digital content and the maintenance of websites, domains, and mobile channels. Supports product launches, content optimization, and the testing of creative. Partners with technology, marketing, and design agencies to define and develop ongoing requirements for presentation templates, style-sheets, and content. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
ResponsibilitiesAnalyzes digital platform functionality gaps and under-utilized capabilities.Leads cross-functional work-streams to drive process improvements and enhancements.Leads campaign reform efforts which include the evaluation and development of solutions to increase speed to market for digital channels.Assigns, creates, approves, publishes, and manages digital content.Supports digital content improvements and ongoing projects to maximize the speed to market.Manages digital asset libraries, domains, search engine optimization, and content metadata creation.Manages vendors to develop, migrate, and integrate platforms.Reports on email and mobile communication performance.Implements new technologies to drive future capabilities.
Minimum QualificationsAt a minimum, here’s what we need from you:Bachelor's Degree in Finance, Marketing, Communications, Business Administration and Management, Information Technology or related field.
2+ years of experience in Marketing, Digital Marketing, Technology, Project Management, Marketing Operations, Communications, Digital Communications, Digital Content Publishing, Web Development and Design, or related experience.
In lieu of a degree, 8+ years of experience in Marketing, Digital Marketing, Technology, Project Management, Marketing Operations, Communications, Digital Communications, Digital Content Publishing, Web Development and Design, or related experience.
Preferred QualificationsIf we had our say, we’d also look for:4+ years of experience in Marketing, Digital Marketing, Technology, Project Management, Marketing Operations, Communications, Digital Communications, Digital Content Publishing, Web Development and Design, or related experience.
Proven experience managing email campaigns, journeys, and automation.
Collaborative team player able to work effectively in cross-functional teams.
Excellent verbal and written communication skills.
Strong problem-solving skills.
Application Deadline:
The application window for this position is anticipated to close on Sep-08-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
Compensation:
The base pay for this position generally ranges between $75,500.00 to $127,900.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits:We also offer a range of benefits and programs based on eligibility. These benefits include:
Paid Parental Leave
Paid Time Off
401(k) Plan
Medical, Dental, Vision, & Health Savings Account
STD, Life, LTD and AD&D
Recognition Program
Education Assistance
Commuter Benefits
Family Support Programs
Employee Stock Purchase Plan
Learn more at mydiscoverbenefits.com.
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.
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