Brown Brothers Harriman
Sr. Innovation Research & Design Specialist
Brown Brothers Harriman, Boston, Massachusetts, us, 02298
At BBH we value diverse backgrounds, so if your experience looks a little different from what we've outlined and you think you can bring value to the role, we will still welcome your application!
What You Can Expect At BBH:If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm. We encourage a culture of inclusion that values each employee’s unique perspective. We provide a high-quality benefits program emphasizing good health, financial security, and peace of mind. Ultimately we want you to have rewarding work with the flexibility to enjoy personal and family experiences at every career stage. Our BBH Cares program offers volunteer opportunities to give back to your community and help transform the lives of others.
At Brown Brothers Harriman, we believe no job is too big or small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges. We are looking for the type of person who speaks their mind, truly listens and steps outside their role to add value wherever they can. Someone who is driven to get things done and views obstacles as an exciting challenge that demands a creative solution. Above all, we seek someone who takes great pride in their work and is inspired and motivated by their role in protecting and enhancing our client’s financial well-being.
If you are looking for an entrepreneurial environment where you can learn and thrive, Brown Brothers Harriman is the right place for you.
Join us as a Sr. Innovation Research & Design Specialist!Brown Brothers Harriman is currently recruiting a Senior Innovation Research & Design Specialist to join our fast-paced Innovation team! In this role you will work as part of a high-performance team responsible for the discovery of new digital products, services, and businesses from idea through Minimum Valuable Product.
This dynamic role will be integral to both our research and design functions. The Senior Innovation Research & Design Specialist will use research tools and techniques to validate potential value propositions and product and service concepts; as well as the usability of early-stage products, services, and businesses. They must be fluent in observational research (and broader qualitative methods) and bring a set of ethnographic techniques that can be applied within and across both physical and virtual contexts. They will also support all research efforts in iteratively defining potential concepts for products, services and businesses using various prototyping techniques. They must be fluent in all key methods and tools for supporting excellence in experience design, with a particular focus on digital product design.
The Senior Innovation Research & Design Specialist must be experienced with iterative collaboration with multi-disciplinary teams.
Job Requirements
Participate in the collaborative definition of the vision for new products, services or businesses
Observational and design research to uncover clues that point to latent, unarticulated needs and gather expressed needs; frame both into opportunities
Review existing 2nd and 3rd party research on competitors, target customer segments, geographies, and new markets
Help concept owners to articulate clear hypotheses and design qualitative research efforts to test and prove/disprove hypotheses
Implement research projects from inception to completion including RFP management, vendor selection, data integrity, and ensure excellence in insights
Support iteration of concept vision and requirements in response to research insights
Continuously iterate solution concepts using all manner of methods, from hand-drawn sketches to journey maps, wireframes and early-stage digital products and interfaces
Support engagement with prospects and customers to test concepts and better understand what the market needs
Desired skills & experience
5+ years of professional experience in design research, financial services/technology, product management or related.
Experience and understanding of product management, innovation and financial modelling
Experience and understanding of digital product and service design and development
Proficiency with CX, UX and UI design principles
Excellent analytical, interpersonal written and verbal communications skills with the ability to curate, organize and make sense of high volumes of data
Proven track record in designing intuitive product concepts
Proficiency with one or more design-driven, SaaS collaboration platforms, e.g., Miro, Mural, Confluence, Figma
Proficiency with Microsoft Office Suite
What We Offer:
A collaborative environment that enables you to step outside your role to add value wherever you can
Direct access to clients, information and experts across all business areas around the world
Opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm
A culture of inclusion that values each employee’s unique perspective
High-quality benefits program emphasizing good health, financial security, and peace of mind
Rewarding work with the flexibility to enjoy personal and family experiences at every career stage
Volunteer opportunities to give back to your community and help transform the lives of others
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.
Salary RangeBBH’s compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range for this role is $100,000 to $150,000, which is specific to New York, NY and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck—providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being.
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What You Can Expect At BBH:If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm. We encourage a culture of inclusion that values each employee’s unique perspective. We provide a high-quality benefits program emphasizing good health, financial security, and peace of mind. Ultimately we want you to have rewarding work with the flexibility to enjoy personal and family experiences at every career stage. Our BBH Cares program offers volunteer opportunities to give back to your community and help transform the lives of others.
At Brown Brothers Harriman, we believe no job is too big or small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges. We are looking for the type of person who speaks their mind, truly listens and steps outside their role to add value wherever they can. Someone who is driven to get things done and views obstacles as an exciting challenge that demands a creative solution. Above all, we seek someone who takes great pride in their work and is inspired and motivated by their role in protecting and enhancing our client’s financial well-being.
If you are looking for an entrepreneurial environment where you can learn and thrive, Brown Brothers Harriman is the right place for you.
Join us as a Sr. Innovation Research & Design Specialist!Brown Brothers Harriman is currently recruiting a Senior Innovation Research & Design Specialist to join our fast-paced Innovation team! In this role you will work as part of a high-performance team responsible for the discovery of new digital products, services, and businesses from idea through Minimum Valuable Product.
This dynamic role will be integral to both our research and design functions. The Senior Innovation Research & Design Specialist will use research tools and techniques to validate potential value propositions and product and service concepts; as well as the usability of early-stage products, services, and businesses. They must be fluent in observational research (and broader qualitative methods) and bring a set of ethnographic techniques that can be applied within and across both physical and virtual contexts. They will also support all research efforts in iteratively defining potential concepts for products, services and businesses using various prototyping techniques. They must be fluent in all key methods and tools for supporting excellence in experience design, with a particular focus on digital product design.
The Senior Innovation Research & Design Specialist must be experienced with iterative collaboration with multi-disciplinary teams.
Job Requirements
Participate in the collaborative definition of the vision for new products, services or businesses
Observational and design research to uncover clues that point to latent, unarticulated needs and gather expressed needs; frame both into opportunities
Review existing 2nd and 3rd party research on competitors, target customer segments, geographies, and new markets
Help concept owners to articulate clear hypotheses and design qualitative research efforts to test and prove/disprove hypotheses
Implement research projects from inception to completion including RFP management, vendor selection, data integrity, and ensure excellence in insights
Support iteration of concept vision and requirements in response to research insights
Continuously iterate solution concepts using all manner of methods, from hand-drawn sketches to journey maps, wireframes and early-stage digital products and interfaces
Support engagement with prospects and customers to test concepts and better understand what the market needs
Desired skills & experience
5+ years of professional experience in design research, financial services/technology, product management or related.
Experience and understanding of product management, innovation and financial modelling
Experience and understanding of digital product and service design and development
Proficiency with CX, UX and UI design principles
Excellent analytical, interpersonal written and verbal communications skills with the ability to curate, organize and make sense of high volumes of data
Proven track record in designing intuitive product concepts
Proficiency with one or more design-driven, SaaS collaboration platforms, e.g., Miro, Mural, Confluence, Figma
Proficiency with Microsoft Office Suite
What We Offer:
A collaborative environment that enables you to step outside your role to add value wherever you can
Direct access to clients, information and experts across all business areas around the world
Opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm
A culture of inclusion that values each employee’s unique perspective
High-quality benefits program emphasizing good health, financial security, and peace of mind
Rewarding work with the flexibility to enjoy personal and family experiences at every career stage
Volunteer opportunities to give back to your community and help transform the lives of others
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.
Salary RangeBBH’s compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range for this role is $100,000 to $150,000, which is specific to New York, NY and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck—providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being.
#J-18808-Ljbffr