Salesforce Business Analyst:

Primary Skills: Business Operations, Marketplace, Sales Cloud/Salesforce CRMDuration: 6 MonthsContract Type: W2 OnlyLocation: Austin, TX (#LI-Hybrid)Pay Range: $43.11 - $47.23 Per hour on w2#LP“Work where you’re valued and paid what you’re worth”JOB RESPONSIBILITIES:Work closely with relevant stakeholders to gather, understand and define business requirementsUnderstand the structure, policies and operations of an organization to recommend solutions that enable the organization to achieve its goalsDevelop user stories and to-be process flows to support the design and development of our Salesforce solutionPartner with the Product Manager to translate product roadmap features into well-defined product requirements/user storiesWork collaboratively with team members to design a solution that will meet business requirements and create user storiesCollaborate with developers and QA to test and verify that solutions will meet business requirementsPlan and drive key meetings with stakeholders and experts including requirement sessions, system demos and user acceptance testingParticipate in prioritization meetings with the SCRUM master and Product OwnerManage risks and issues, escalating to senior stakeholders for resolutionCoach and facilitate champion users across various teams to enhance their successProvides ongoing production support, including responding to user issues, collaborating with the technical team to analyze and resolve reported system issues, and communicating the resolution of issues to the departmentsDocument use cases, business/system/functional requirementsJOB REQUIREMENTS:Excellent interpersonal skills, verbal and written communication in EnglishExcellent stakeholder management skillsStrong organisational skillsExperience of working in an agile environmentHighly adept to changeWillingness to learnStrong experience with Salesforce CRM (primary Sales Cloud, Experience Cloud)ABOUT AKRAYAAkraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)!

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