Heluna Health
Program Coordinator (Wednesday-Sunday, 11 AM- 7 PM)
Heluna Health, Concord, California, us, 94527
SUMMARYThe Contra Costa Adult Continuum of Services (CCACS) program is a public/private partnership with Contra Costa Health Services, Health, Housing and Homeless Services and Heluna Health. Our mission is to provide safe, interim housing with comprehensive services that assist homeless adults in securing permanent housing that will end their homelessness. We respect human dignity and believe housing is a right that is supported through advocacy and collaboration ( www.cchealth.org/services.homeless ).The Contra Costa Youth Continuum of Services (CCYCS) is a program of Contra Costa Health Services - Housing and Homeless Services Division, in partnership with Heluna Health that provides drop-in services, interim shelter, and transitional housing for homeless and at-risk youth ages 18 to 24. The guiding philosophy of CCYCS services is that every youth has strengths and the ability to make positive changes in their lives. We value the diversity, determination, resiliency, and strength all youth bring to our doors.The CORE program is a public/private partnership with Contra Costa Health Services, Health, Housing and Homeless Services and Heluna Health. The Coordinated Outreach Referral, Engagement (CORE) program works collaboratively in small teams to engage and stabilize homeless individuals living outside to identify plans to end their homelessness permanently. CORE Outreach Coordinators are responsible for county-wide mobile and street outreach including the development and facilitation of outreach strategies that will support those living outside to find and sustain housing. CORE Outreach Coordinators play leadership roles among a multidisciplinary team which serves to support and stabilize individuals moving from street to service. CORE teams operate various hours.SALARY: $78,828.75 - $83,996.64 AnnualESSENTIAL FUNCTIONS
Provide strong program leadership for creating and implementing programming and services that are trauma-informed and use harm reduction as a core philosophy.In collaboration with Program Manager/Program Director, provide leadership, guidance, and direct supervision of a multidisciplinary team of staff who provide specialized housing supports and interventions for our clients.Work collaboratively with community partners, caregivers and other providers regarding housing placements, referrals, and other in-home support.Facilitate case conferences to coordinate care and build collaborative relationships among key stakeholders and to ensure that appropriate therapeutic and other supportive services are provided to all participants in services in a timely and effective manner.May provide one-on-one counseling to participants as needed.Monitor quality assurance of onsite programming, including both staff facilitated programming as well as community guest speaker sessions.Participate in preparing and submitting monthly, quarterly, semi-annual, and/or annual program service reports for grants (includes Federal, State, and local funding sources).Research and implement best practices in the field and assist participants in acquiring resources for housing.Collaborate with Coordinated Entry programs and other County services to place homeless individuals in housing and enroll them in other services.Participate in program outreach, education, and advocacy efforts by conducting presentations with public and private agencies.Participate in the recruiting, hiring, and training of full-time and on-call staff. This includes developing job training manuals/materials and identifying and coordinating staff training.Advocate as appropriate for resources and community services to stabilize clients.May coordinate with donors interested in making contributions to the program.Assist with the development and management of program-specific outcomes to ensure program effectiveness and impact, and the ability to report data to funders.Responsible for assuming the duties of the Program Manager if needed.Other duties as assigned.JOB QUALIFICATIONS
Full knowledge and sensitivity to the needs of disenfranchised communities.Good judgment with a proactive approach to problem-solving.Ability to multi-task in fast-paced and high-stress environments.Must have Microsoft Office experience, specifically Outlook, Word, and Excel.Excellent communication skills particularly in areas of public speaking.Must possess a valid California driver’s license due to driving County vehicles.Pass a criminal background and child abuse registry check.Exercise good judgment and discretion in handling confidential matters.Provide direct coaching, training, and counseling to a diverse staff with the overall goal of fostering teamwork and collaboration.Ability to work well with diverse staff and clientele including cultural, language, sexual identity, gender, and other diversity considerations.Deal tactfully, diplomatically, and objectively with staff, consumers, providers, government and elected officials.Be supportive and provide guidance in a non-judgmental manner.Possess good listening skills.Minimum Qualifications
AA / AS degree in Human Services, Psychology, Counseling, or related field AND two years of full-time direct experience working in a professional capacity with homeless, behavioral health or medically complex populations; OR High School or its equivalent and five years of full-time direct experience working in a professional capacity with homeless populations.PREFERRED QUALIFICATIONS
Education:
Bachelor’s degree from an accredited college or university with a major in health services, counseling, psychology, social welfare, or a closely related field.Previous experience or training in street outreach and/or case management.Prior experience with documentation and billing.Experience working in Contra Costa County and knowledge of social service providers in the area.Background in adolescent and/or adult mental health services and/or homeless services.Applicants who are bilingual in Spanish or Southeast Asian languages are encouraged to apply.PHYSICAL DEMANDS
Stand FrequentlyWalk OccasionallySit FrequentlyHandling / Fingering FrequentlyReach Outward Occasionally Reach Above Shoulder Occasionally Climb, Crawl, Kneel, Bend OccasionallyLift / Carry Occasionally - Up to 50 lbsPush/Pull Occasionally - Up to 50 lbsSee ConstantlyTaste/ Smell Not ApplicableVarious environments depending on job necessities can include, but not limited to: General Office Setting, Homeless Shelter, Field work within Contra Costa County.Heluna Health is an Affirmative Action, Equal Opportunity Employer that encourages minorities, women, veterans, and disabled to apply.
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Provide strong program leadership for creating and implementing programming and services that are trauma-informed and use harm reduction as a core philosophy.In collaboration with Program Manager/Program Director, provide leadership, guidance, and direct supervision of a multidisciplinary team of staff who provide specialized housing supports and interventions for our clients.Work collaboratively with community partners, caregivers and other providers regarding housing placements, referrals, and other in-home support.Facilitate case conferences to coordinate care and build collaborative relationships among key stakeholders and to ensure that appropriate therapeutic and other supportive services are provided to all participants in services in a timely and effective manner.May provide one-on-one counseling to participants as needed.Monitor quality assurance of onsite programming, including both staff facilitated programming as well as community guest speaker sessions.Participate in preparing and submitting monthly, quarterly, semi-annual, and/or annual program service reports for grants (includes Federal, State, and local funding sources).Research and implement best practices in the field and assist participants in acquiring resources for housing.Collaborate with Coordinated Entry programs and other County services to place homeless individuals in housing and enroll them in other services.Participate in program outreach, education, and advocacy efforts by conducting presentations with public and private agencies.Participate in the recruiting, hiring, and training of full-time and on-call staff. This includes developing job training manuals/materials and identifying and coordinating staff training.Advocate as appropriate for resources and community services to stabilize clients.May coordinate with donors interested in making contributions to the program.Assist with the development and management of program-specific outcomes to ensure program effectiveness and impact, and the ability to report data to funders.Responsible for assuming the duties of the Program Manager if needed.Other duties as assigned.JOB QUALIFICATIONS
Full knowledge and sensitivity to the needs of disenfranchised communities.Good judgment with a proactive approach to problem-solving.Ability to multi-task in fast-paced and high-stress environments.Must have Microsoft Office experience, specifically Outlook, Word, and Excel.Excellent communication skills particularly in areas of public speaking.Must possess a valid California driver’s license due to driving County vehicles.Pass a criminal background and child abuse registry check.Exercise good judgment and discretion in handling confidential matters.Provide direct coaching, training, and counseling to a diverse staff with the overall goal of fostering teamwork and collaboration.Ability to work well with diverse staff and clientele including cultural, language, sexual identity, gender, and other diversity considerations.Deal tactfully, diplomatically, and objectively with staff, consumers, providers, government and elected officials.Be supportive and provide guidance in a non-judgmental manner.Possess good listening skills.Minimum Qualifications
AA / AS degree in Human Services, Psychology, Counseling, or related field AND two years of full-time direct experience working in a professional capacity with homeless, behavioral health or medically complex populations; OR High School or its equivalent and five years of full-time direct experience working in a professional capacity with homeless populations.PREFERRED QUALIFICATIONS
Education:
Bachelor’s degree from an accredited college or university with a major in health services, counseling, psychology, social welfare, or a closely related field.Previous experience or training in street outreach and/or case management.Prior experience with documentation and billing.Experience working in Contra Costa County and knowledge of social service providers in the area.Background in adolescent and/or adult mental health services and/or homeless services.Applicants who are bilingual in Spanish or Southeast Asian languages are encouraged to apply.PHYSICAL DEMANDS
Stand FrequentlyWalk OccasionallySit FrequentlyHandling / Fingering FrequentlyReach Outward Occasionally Reach Above Shoulder Occasionally Climb, Crawl, Kneel, Bend OccasionallyLift / Carry Occasionally - Up to 50 lbsPush/Pull Occasionally - Up to 50 lbsSee ConstantlyTaste/ Smell Not ApplicableVarious environments depending on job necessities can include, but not limited to: General Office Setting, Homeless Shelter, Field work within Contra Costa County.Heluna Health is an Affirmative Action, Equal Opportunity Employer that encourages minorities, women, veterans, and disabled to apply.
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