Claims Processor

**This is an in-office role, in the greater Austin, TX area. Candidates must live in and have authorization to work in the United States. Visa sponsorship is not available.**Overall Purpose of this Role:This role works closely with all Processors, Adjusters and Supervisors providing clerical and administrative support.Responsibilities and AccountabilitiesReceive, identify, sort, date stamp and distribute in compliance with each States Workers Compensation rules and statutes, and the company’s deadlines, all mail, faxes and all official State forms and letters.Assists in the process of workers compensation claims and maintain claim files along with administrative work.Handle all certified and overnight mail.Enter, print, sort and mail checks for indemnity and medical claims.Enter new claims into system with accuracy and detail.Operates all office equipment.Answer and direct incoming calls with a professional demeanor.Maintain filing; responsible for records retention and miscellaneous projects, as needed.Handles task assigned for different adjusters, processes State forms, police reports, Return to Provider, Cease & Desist, and Retro Utilization Review letters. Serves as back up to various Support team members.Must have the ability to work in different claim systems along with other digital processes.Must be willing to handle other duties as assigned.Assists with Electronic Data Interchange (EDI).RequirementsOffice and/or administrative experience required.Basic knowledge of office procedures.Working knowledge of MSWord and Excel.Ability to work with speed and accuracy.Must maintain a positive behavior by acting and communicating in a professional manner, to get along with customers, clients, co-workers, and management.Must have the ability to communicate clearly and effectively with all types of people.Should have good math and typing skills.Good oral and written communication.Must be detail oriented and able to prioritize.Nice to have: Bilingual in Spanish.High school diploma.Preference of Workers Compensation experience, but not mandatory.BenefitsService Insurance Companies offers a competitive benefits package including:Healthcare - medical, dental, vision.Voluntary benefits - life & disability insurance.Pet insurance.401K matching and profit sharing.Generous paid time off & holidays.Tuition reimbursement & training.