Insight Global
Salesforce Business Analyst
Insight Global, Los Angeles, California, United States, 90079
FULLY REMOTE ROLE - MUST BE OPEN TO WORKING PSTDesired Skills:-2+ years of Salesforce experience in an administrator or business analyst capacity-Experience with Salesforce EDA (Education Data Architecture) and/or Salesforce Student Success Hub/Education Cloud-Education or higher ed environment - this is likely the case if they have EDA and Student Success hub are niche-Project management platform experience: Jira, Smartsheets, Servicenow are used-Agile environmentDay to Day:A distinguished University in Los Angeles is looking for a Salesforce Business Systems Analyst to join their ITS Experience and Engagement Products (EEP) team. This individual will partner with teams across the university to map business and technical workflows and administration of Salesforce, specifically with EDA (Education Data Architecture) and Student Success Hub. They are also currently using Sales + Servicecloud and have a go live date in August for several new implementations. They will be responsible for moving user stories forward. They are joining a team of two developers and two business analysts so they work in tandem with development. The split of duties within the system is as follows: analyst supports backlog, refinement, splitting, questions/issues, Quality Assurance, UAT, demo, and verification. The role is about 60% data mapping and 40% business requirement writing and gathering to define Salesforce rules with stakeholders such as Administrative support staff for students (like an academic advisor). This team is highly collaborative, so this individual will be encouraged to share their opinions and be participatory in decision making. This position can be fully remote but they will need this person to regularly work PST hours.Compensation
:$45/hr to $58/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
:$45/hr to $58/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.