Samba TV
Senior Programmatic Consultant
Samba TV, New York, New York, us, 10261
The Senior Programmatic Consultant role is an exciting opportunity to develop your technical acumen and client-facing skills at the cutting edge of the CTV and programmatic landscape. In this position, you will provide best-in-class customer support for our clients and work cross-functionally with internal teams to maximize the impact and value of Samba's full suite of product offerings. The ideal candidates are expert campaign optimizers with an adept understanding of the various hierarchies and nuances of multiple DSPs who can take a dataset and turn it into insights that result in campaign extensions and incremental spend. This is a period of rapid growth for Samba and this is a high velocity team with an expanding book of clients and support requests. If you're a self-starter who wants to make an immediate impact, dive head first into new challenges, and be part of a performance-driven culture, let's talk. Requirements: must live within 50 miles of a Samba Office in NYC, LA, CHI, or SF. Required in office 3 days a week (Tuesday-Thursday)
Responsibilities
Analyze internal and client reports to provide tailored performance recommendations to our customers according to their preferred platforms, budgets, and KPIsDrive revenue and through campaign extensions, incremental, and renewalsOversee the health of brand/agency relationships as a vertical lead, guiding problem-solving discussions while demonstrating the value of Samba TV and providing innovative solutionsPotentially travel to client's offices or offsite locations to foster customer engagementPartner with the Samba's Revenue Org for the full life cycle of programmatic campaigns (planning + strategy, activation + troubleshooting, consultation + upselling/renewal)Become the primary expert of our product offerings, proprietary tools, SSPs, and DMPsLead cross-functional projects with product, research, data, finance, and sales operations to improve the programmatic workflow and customer experienceHelp train and develop a performance-based team with a laser focus on delivering customer satisfaction and ROI to achieve company revenue growth objectivesProvide root cause analysis on pain points/workflow inefficiencies and develop best practices to improve processes around our programmatic offeringsBe the first point of escalation for applicable Vertical campaign and/or client issuesRequirements
5+ years experience, at least 1+ years building and managing a team (ad ops/data ops/technical account management/programmatic solutions, consulting)1-2 years experience in technical account management, customer success, or a similar client-facing technical roleProven track record of building relationships with clients and managing multiple accounts with at least 1+ years of quota carrying experienceHands on experience in Ad Servers, DSP, SSP, and DMPs with the ability to resolve delivery, discrepancy, creative, performance, and all other technical issuesProficient in CRM tools such as SFDC and Project Management tools such as JiraDeeply versed in the planning, buying, and evaluation of Programmatic platforms, suppliers, and strategies, including interaction with leading DSPs, SSPs, DMPs and PublishersUp-to-date on the latest and upcoming trend/tech in digital advertising, including video and programmatic landscapes and the ability to explain complex and technical issues to varied audiences, both internal and externalExceptional analytical expertise in tools like Excel, Google Sheets, and SQL, and are adept at swiftly mastering various other tools and platformsHistory of spearheading highly complex projects and delivering results on time
$90,000 - $100,000 a year
Samba TV expects to offer a base salary between $90,000 - $100,000 USD per year for roles to be performed in New York City or California; actual base salary offered will depend on various factors including but not limited to location, experience, and performance. Base salary is just one component of Samba TV's total compensation package for employees. Other rewards may include bonuses, short-term incentives and long-term incentives. In addition, Samba provides health insurance, wellness offerings, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO), and other employee benefits.
Responsibilities
Analyze internal and client reports to provide tailored performance recommendations to our customers according to their preferred platforms, budgets, and KPIsDrive revenue and through campaign extensions, incremental, and renewalsOversee the health of brand/agency relationships as a vertical lead, guiding problem-solving discussions while demonstrating the value of Samba TV and providing innovative solutionsPotentially travel to client's offices or offsite locations to foster customer engagementPartner with the Samba's Revenue Org for the full life cycle of programmatic campaigns (planning + strategy, activation + troubleshooting, consultation + upselling/renewal)Become the primary expert of our product offerings, proprietary tools, SSPs, and DMPsLead cross-functional projects with product, research, data, finance, and sales operations to improve the programmatic workflow and customer experienceHelp train and develop a performance-based team with a laser focus on delivering customer satisfaction and ROI to achieve company revenue growth objectivesProvide root cause analysis on pain points/workflow inefficiencies and develop best practices to improve processes around our programmatic offeringsBe the first point of escalation for applicable Vertical campaign and/or client issuesRequirements
5+ years experience, at least 1+ years building and managing a team (ad ops/data ops/technical account management/programmatic solutions, consulting)1-2 years experience in technical account management, customer success, or a similar client-facing technical roleProven track record of building relationships with clients and managing multiple accounts with at least 1+ years of quota carrying experienceHands on experience in Ad Servers, DSP, SSP, and DMPs with the ability to resolve delivery, discrepancy, creative, performance, and all other technical issuesProficient in CRM tools such as SFDC and Project Management tools such as JiraDeeply versed in the planning, buying, and evaluation of Programmatic platforms, suppliers, and strategies, including interaction with leading DSPs, SSPs, DMPs and PublishersUp-to-date on the latest and upcoming trend/tech in digital advertising, including video and programmatic landscapes and the ability to explain complex and technical issues to varied audiences, both internal and externalExceptional analytical expertise in tools like Excel, Google Sheets, and SQL, and are adept at swiftly mastering various other tools and platformsHistory of spearheading highly complex projects and delivering results on time
$90,000 - $100,000 a year
Samba TV expects to offer a base salary between $90,000 - $100,000 USD per year for roles to be performed in New York City or California; actual base salary offered will depend on various factors including but not limited to location, experience, and performance. Base salary is just one component of Samba TV's total compensation package for employees. Other rewards may include bonuses, short-term incentives and long-term incentives. In addition, Samba provides health insurance, wellness offerings, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO), and other employee benefits.