Saviance
Director, Transformation and Operational Excellence
Saviance, Denver, Colorado, United States, 80285
Job Title: Director, Transformation and Operational Excellence
Location: Denver, CO (Hybrid)Duration: Full TimeAbout BigRio
BigRio is a leading IT Services company focused on Data and Analytics in the Healthcare Industry segment. We are committed to being the client’s strategic partner in accelerating digital transformation and fostering innovation. With a relentless focus on delivering exceptional solutions, we empower businesses to thrive in the rapidly evolving digital landscape.About Job
The Transformation and Operational Excellence Director will provide strategic support to the Vice President in enhancing the overall effectiveness of the transformation team, in particular: (1) measuring enterprise change effectiveness, implementing recommendations to enhance and scale the client’s Way of Change; (2) designing and implementing a portfolio management and governance process and pipeline, to manage overall enterprise risk; and (3) partnering with our talent, learning, and communication functions to integrate the Clients Way of Change in our cultural DNA. This role will play a key role in implementing new processes and experiences across the enterprise, ultimately driving best practices across Client clinics.Responsibilities
This role will require working in a fast-paced and highly collaborative environment, with a high level of emotional intelligence. Responsibilities include, but are not limited to:Ensure effective execution of change governance (Air Traffic Control, Cleared for Launch, etc.) processes, driving continuous improvement to deliver value to our stakeholders.Assess current measures of change effectiveness and develop and implement recommendations to enhance the consistency and effectiveness of change interventions.Implement portfolio tracking and governance process for all enterprise initiatives, to drive differentiated teammate experience, more efficient use of resources, and innovation.Leverage technology platforms (e.g., SmartSheets) to establish a process for tracking the impact, progress, and value of enhancements and initiatives, with dashboard reporting across all initiatives and enhancements that provide real-time insight of impacts at enterprise, Palmer, role, and initiative levels.Partner with talent, learning, and communication functions to integrate the client’s Way of Change in our cultural DNA.Manage a portfolio of small change initiatives, implementing standard tools and templates to drive consistent adoption and outcomes.Continue to evolve a standard practice for change management and deployment and lead adherence to those methodologies throughout the team and organization.Ensure execution of regular governance activities through Air Traffic Control (ATC) process with a high level of service excellence to partners and stakeholders.Develop recommendations for portfolio tracking and governance process for all enterprise initiatives, oversee implementation and ongoing assessment.Assess pipeline to drive insights and recommendations, to drive differentiated teammate experience, more efficient use of resources, and innovation.Build out the capability to deliver consistent project management across the enterprise through effective framework, tools, and resources.Understand the Client’s strategic business roadmap and ensure the change strategy aligns with to roadmap.Develop a team of internal change management consultants that support medium to small-size projects in an advisory or coaching model around creating actionable deliverables for all change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plans, etc.Conduct impact analyses, assess change readiness, and identify key stakeholders.Define and implement the appropriate level of engagement with project partners and sponsors.Continually evolve Runway’s deployment standards, tools, and templates by industry best practices while incorporating the client’s unique approach.Manage multiple project workstreams simultaneously, reporting on key milestones, status, delivery, and risks.Communicate any adjustments that are made to direction, activities, resources, pace, schedule, etc. as required to align projects with evolving Business Partner priorities, objectives, and expectations.Influence, coach, and communicate effectively in and across teams, to build consensus for recommendations and drive ownership.Continuously build relationships with internal and external partners to build a network of resources, including senior leaders.Engage with, seek support from, and identify needs to collaborate with senior leaders across the Village as it relates to the change initiative.Coach project owners on how to put our standard of deployment into practice.Maintain a high degree of emotional intelligence to manage relationships.Translate analysis into prioritized recommendations, utilizing a range of analytical tools to drive insights across the portfolio.Develop dashboard reporting across all initiatives and enhancements that provide real-time insight of impacts at enterprise, Palmer, role, and initiative levels.Use analytics to defend business cases and key decisions.Display a passion for seeing others succeed.Define expectations and hold the team accountable to them.Create a team environment that fosters bi-directional feedback and coaching.Address performance declines and improvements promptly.Coach team and colleagues in opportunities for professional growth.Other duties as assigned.Requirements
A bachelor’s degree in a related field required.Master’s degree preferred.Relevant Experience In Healthcare Is Preferred, But Not RequiredDemonstrated competence in structural business process/workflow design analysis, project management, change management, and performance improvement experience.10+ years of total work experience in progressive roles.Project Management Certification preferred.PROSCI training preferred.Six Sigma or lean training preferred.Travel 15-20%.
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Location: Denver, CO (Hybrid)Duration: Full TimeAbout BigRio
BigRio is a leading IT Services company focused on Data and Analytics in the Healthcare Industry segment. We are committed to being the client’s strategic partner in accelerating digital transformation and fostering innovation. With a relentless focus on delivering exceptional solutions, we empower businesses to thrive in the rapidly evolving digital landscape.About Job
The Transformation and Operational Excellence Director will provide strategic support to the Vice President in enhancing the overall effectiveness of the transformation team, in particular: (1) measuring enterprise change effectiveness, implementing recommendations to enhance and scale the client’s Way of Change; (2) designing and implementing a portfolio management and governance process and pipeline, to manage overall enterprise risk; and (3) partnering with our talent, learning, and communication functions to integrate the Clients Way of Change in our cultural DNA. This role will play a key role in implementing new processes and experiences across the enterprise, ultimately driving best practices across Client clinics.Responsibilities
This role will require working in a fast-paced and highly collaborative environment, with a high level of emotional intelligence. Responsibilities include, but are not limited to:Ensure effective execution of change governance (Air Traffic Control, Cleared for Launch, etc.) processes, driving continuous improvement to deliver value to our stakeholders.Assess current measures of change effectiveness and develop and implement recommendations to enhance the consistency and effectiveness of change interventions.Implement portfolio tracking and governance process for all enterprise initiatives, to drive differentiated teammate experience, more efficient use of resources, and innovation.Leverage technology platforms (e.g., SmartSheets) to establish a process for tracking the impact, progress, and value of enhancements and initiatives, with dashboard reporting across all initiatives and enhancements that provide real-time insight of impacts at enterprise, Palmer, role, and initiative levels.Partner with talent, learning, and communication functions to integrate the client’s Way of Change in our cultural DNA.Manage a portfolio of small change initiatives, implementing standard tools and templates to drive consistent adoption and outcomes.Continue to evolve a standard practice for change management and deployment and lead adherence to those methodologies throughout the team and organization.Ensure execution of regular governance activities through Air Traffic Control (ATC) process with a high level of service excellence to partners and stakeholders.Develop recommendations for portfolio tracking and governance process for all enterprise initiatives, oversee implementation and ongoing assessment.Assess pipeline to drive insights and recommendations, to drive differentiated teammate experience, more efficient use of resources, and innovation.Build out the capability to deliver consistent project management across the enterprise through effective framework, tools, and resources.Understand the Client’s strategic business roadmap and ensure the change strategy aligns with to roadmap.Develop a team of internal change management consultants that support medium to small-size projects in an advisory or coaching model around creating actionable deliverables for all change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plans, etc.Conduct impact analyses, assess change readiness, and identify key stakeholders.Define and implement the appropriate level of engagement with project partners and sponsors.Continually evolve Runway’s deployment standards, tools, and templates by industry best practices while incorporating the client’s unique approach.Manage multiple project workstreams simultaneously, reporting on key milestones, status, delivery, and risks.Communicate any adjustments that are made to direction, activities, resources, pace, schedule, etc. as required to align projects with evolving Business Partner priorities, objectives, and expectations.Influence, coach, and communicate effectively in and across teams, to build consensus for recommendations and drive ownership.Continuously build relationships with internal and external partners to build a network of resources, including senior leaders.Engage with, seek support from, and identify needs to collaborate with senior leaders across the Village as it relates to the change initiative.Coach project owners on how to put our standard of deployment into practice.Maintain a high degree of emotional intelligence to manage relationships.Translate analysis into prioritized recommendations, utilizing a range of analytical tools to drive insights across the portfolio.Develop dashboard reporting across all initiatives and enhancements that provide real-time insight of impacts at enterprise, Palmer, role, and initiative levels.Use analytics to defend business cases and key decisions.Display a passion for seeing others succeed.Define expectations and hold the team accountable to them.Create a team environment that fosters bi-directional feedback and coaching.Address performance declines and improvements promptly.Coach team and colleagues in opportunities for professional growth.Other duties as assigned.Requirements
A bachelor’s degree in a related field required.Master’s degree preferred.Relevant Experience In Healthcare Is Preferred, But Not RequiredDemonstrated competence in structural business process/workflow design analysis, project management, change management, and performance improvement experience.10+ years of total work experience in progressive roles.Project Management Certification preferred.PROSCI training preferred.Six Sigma or lean training preferred.Travel 15-20%.
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