Senior Director, Head of Database Practices and Operations

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.Working ArrangementHybridJob DescriptionJoin our Global Enterprise Technology Services Team!Reporting to our AVP, Product Management; our Senior Director will be leading our technical and operations teams in collaboration with our North America and Asia partners.Responsibilities:Lead and manage the Global Database Practices, and Operations Team, providing guidance, mentorship, and support to team members.Develop and implement database management strategies tailored to the regional teams, ensuring optimal performance, reliability, and security, while promoting the adoption of various patterns and robust data governance practices.Stay updated on industry standard processes and emerging technologies in database management, patterns, and data governance, and make recommendations for their implementation in the context of Asia and North America. Leverage AI to identify task automation opportunities such as data modeling, schema design and performance optimization.Define and enforce database standards, policies, and procedures to ensure data integrity and security, considering regional regulations, best practices, and principles.Drive initiatives to ensure compliance with data protection regulations and standards relevant to Asia and North America, while promoting the adoption of supported patterns for secure and efficient operations.Monitor and analyze database performance metrics, and implement improvements to enhance efficiency and reliability.Provide operational support for database systems in Asia and North America, including performance tuning and incident management, addressing the specific needs of each region.Requirements:10 years+ related technical leadership experience in managing and leading regionally diverse technical and delivery teams.In-depth knowledge of database management systems such as Oracle, SQL Server, MySQL, and NoSQL databases, with an understanding of their relevance to the Asia and North America regions and the ability to drive data governance initiatives.Solid understanding of data protection regulations, processes for data security, and robust data governance principles, particularly in the context of Asia and North America.Superb communication and leadership skills, with the ability to collaborate with multi-functional teams.A strategic approach with the ability to drive innovation and continuous improvement in database practices, operations, patterns, and robust data governance, with a focus on the needs of teams in Asia and North America.Expertise in database migration from on-premises to cloud environments, as well as conversion between different database types.Experience in multiple cloud environments, with a preference for Azure, AWS, and AliCloud.What can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment:Values-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every stage of your career.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity, and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions.Manulife is an Equal Opportunity EmployerAt Manulife /John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.Salary & BenefitsThe annual base salary for this role is listed below.Primary LocationToronto, OntarioSalary range is expected to be between$103,050.00 CAD - $185,490.00 CAD

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