Municipality of Anchorage, AK
NETWORK TECHNICIAN - Range 15 / NON
Municipality of Anchorage, AK, Anchorage, Alaska, United States, 99507
Salary:
$34.00 - $43.47 Hourly
Location :
Anchorage, AK
Job Type:
Regular
Job Number:
2024-00807
Department:
Information Technology
Division:
Network
Opening Date:
09/19/2024
Closing Date:
10/3/2024 5:00 PM Alaska
Job Information
Open to the general public and any current Municipal employee.
This is a non-represented position (no union affiliation) and is subject to the provisions of the Personnel Rules of the Municipality of Anchorage.
DEPARTMENT : Information TechnologyHOURS OF WORK : Monday - Friday, 8:00 am - 5:00 pmLOCATION : City Hall - 632 W 6th Ave, Suite 410Example of Duties
Responsible for installation, monitoring, operating, repairing, documenting, and maintenance of telecommunications and data equipment and associated cabling, both metallic and fiber-optic. Programs and configures data network switches, telephone switches, key telephone systems, as well as other communications equipment. Connects telephones and switches to the network insuring proper function. Relocates equipment daily to meet customer's needs. Performs complex tasks relating to network operations, installations, and maintenance for local, off-site, and remote locations. Tests cables, both metallic and fiber-optic, for performance characteristics and adherence to standards, and performs repairs as needed. Orders, documents, and coordinates telecommunications and data services, and monitors contractor and vendor activities in support of new systems and services. Programs, configures, and troubleshoots voicemail, menus, and announcement systems and services in response to customer needs.
Provides support for Next Generation 911 (NG 911) and associated call recording services and equipment. Supports non-emergency call recording. Supports emergency alerting, paging, and scripting. Decommission and recycle/dispose of legacy equipment. Data centers build out. Mobile WiFi (MIFI) Cradlpoint.
Perform other required duties as assigned.Minimum Qualifications / Substitutions / Preferences
High school diploma, GED, or equivalent,
and
seven
(7)
years of experience in computer technology, implementing network hardware, information systems, and/or networking.
OR
Associate's degree in Computer Science, Computer Information Systems, Management Information Systems, or a related discipline,
and
five
(5)
years of experience in computer technology, implementing network hardware, information systems, and/or networking.
OR
Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or a related discipline,
and
three
(3)
years of experience in computer technology, implementing network hardware, information systems, and/or networking.
Must possess a valid State of Alaska Driver's License with satisfactory DMV driving record at time of hire.
Satisfactory background check which includes criminal, education, and employment history.
Satisfactory Criminal Justice Information System (CJIS) background check within 30 days of hire.
Preference
Palo Alto Networks Certified Cyber Security Associate (PCCSA) Certification.
Cisco Certified Internet Professional (CCIP) Certification.
Microsoft Manage, Control and Plan (MMCP) Certification.
Juniper Network Certified Internetwork Associate (JNCIA) - Junos Certificate.Additional Important Information
The Municipality of Anchorage participates in the U.S. Department of Homeland Security E-verify Program. For more information, please go to E-Verify® is a registered trademark of the U.S. Department of Homeland Security.
If selected for hire, the appointment in this position will be conditional based upon a satisfactory Municipal Employment Office conducted Background Check. A Background Check encompasses criminal history, verifying education, and verifying dates of employment.
If selected for hire, appointment in this position will be conditional based upon the submission of a current copy of the applicant's Alaska Driver's License, and a current (dated within 30 days from date requested) copy of his/her Department of Motor Vehicle driving record, including a driving record from previous states, if the Alaska Driver's License was first issued within one year prior to application, documenting an acceptable driving history. The processing fee(s) are the responsibility of the selected applicant. For information on acceptable driving history, please refer to the
All required certifications and/or licenses must remain current for the duration of employment.
Military Service Interview PreferenceVeterans who wish to be considered for interview preference, as permitted in Municipal Personnel Rules 3.30.031 D, must attach to the application a copy of their DD Form 214, DD Form 256, NGB Form 22, or a letter from the US Department of Veterans Affairs, recognizing the person as a veteran. The attached documentation must show an honorable discharge or general (under honorable conditions) discharge. The minimum qualifications of the position must be met for preference consideration.
Individuals currently serving as a member in good standing in the National Guard or the organized military reserves who wish to be considered for interview preference, as permitted in Municipal Personnel Rules 3.30.031 D, must attach proof of current service to the application. Proof of current service can be shown by submission of a statement of service which, at a minimum, shows the full name, date of birth, Social Security Number, date service began, branch of service, rank, name of command providing the information, and unit of assignment. The statement of service must be on a form or letterhead of the individual's command organization, and shows the name, signature, title, and contact information of the signer providing the statement of service. The minimum qualifications of the position must be met for preference consideration.
The Municipality of Anchorage is an Employer of National Service. Please be sure to include any volunteer work with AmeriCorps, Peace Corps, or other national service programs on your application in the work history portion.
Application Process
Once an applicant selects on the "Apply" link underneath the header section of a vacancy announcement, they will be directed to the website to log into their existing account (or to create an account) of their application profile. Applicants will create or review their profile, make any updates necessary, and submit their application from their personal account.
NOTE: The GovernmentJobs website and applicant's profile accounts are not administered by the Municipality of Anchorage. For technical assistance or customer service regarding an account profile, applicants may contact the GovernmentJobs customer support line at 1-855-524-5627.For general questions regarding Municipal vacancy announcements or the employment process with the Municipality of Anchorage, applicants may contact the Employee Relations Department at 907-343-4442 during regular business hours of Monday through Friday, 8:00 am to 5:00 pm, Alaska Standard Time.
The MOA is an EO and AA Employer and complies with Title I of the ADA.
For information regarding requests for reasonable accommodations related to employment under the Americans with Disabilities Act, please contact the Municipality of Anchorage ADA Coordinator at 907-343-4571.
The Municipality of Anchorage (MOA) offers a competitive benefits package to eligible employees that may include:
Health / Medical Benefits:Medical/Dental/Vision/AudioLife InsuranceDependent Life InsuranceShort Term DisabilityLong Term DisabilityFlexible Spending Accounts - Health and Dependent CareHealth Savings AccountsRetirement:
State of Alaska Public Employee Retirement System (PERS) Program401(k) and 457 Savings PlansEmployer Paid Benefits:
Employee Assistance ProgramPaid Leave Plan13 Paid HolidaysFor an overview of our medical benefit package go to
01
In order to be considered, applicants
must
provide accurate and complete education and work history information in its entirety. The referenced information listed on the online application will be used to determine the applicant's qualifications toward meeting the minimum requirements for the position (e.g., if you list that you have 6 years of experience in a certain field, that experience must be easily identifiable on the 'Work Experience' section of your application).Attaching a resume is not an alternative to filling out the application in its entirety. Noting "see resume" or any similar comment on any portion of your application may lead to you being disqualified for the position.
If the experience you reference in the below questions is not clearly included and described in your Work History section, your application will be considered
not qualified
for this position and you may be removed from consideration.
Do you understand, in order to be considered for this position, accurate and complete education and work history information must be provided?
02
Are you a current Municipal employee?
YesNo
03
Which best describes your level of education?
None / Less than high schoolHigh school / GED / EquivalentAssociate's degree in Computer Science, Computer Information Systems, Management Information Systems, or a related disciplineBachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or a related discipline
04
Which best describes your experience in computer technology, implementing network hardware, information systems, and/or networking?
None - less than 3 years3 years - less than 5 years5 years - less than 7 years7 years or more
05
Describe the experience that relates to this position in detail, that you referenced for the above question, and indicate which position(s) in your application's Work History supports your response.
Noting "see resume", "N/A", or a similar comment may result in you being removed from consideration for this position.
06
Do you possess a valid State of Alaska driver's license or can obtain one by the time of hire?
YesNo
07
This position requires Criminal Justice Information System (CJIS) clearance. This question is related to the ability to obtain CJIS clearance.Do you understand and accept the requirements of this position?
YesNo
08
Which of the following certifications do you possess?
Palo Alto Networks Certified Cyber Security Associate (PCCSA) CertificationCisco Certified Internet Professional (CCIP) CertificationMicrosoft Manage, Control and Plan (MMCP) CertificationJuniper Network Certified Internetwork Associate (JNCIA) - Junos CertificateN/A
Required Question
$34.00 - $43.47 Hourly
Location :
Anchorage, AK
Job Type:
Regular
Job Number:
2024-00807
Department:
Information Technology
Division:
Network
Opening Date:
09/19/2024
Closing Date:
10/3/2024 5:00 PM Alaska
Job Information
Open to the general public and any current Municipal employee.
This is a non-represented position (no union affiliation) and is subject to the provisions of the Personnel Rules of the Municipality of Anchorage.
DEPARTMENT : Information TechnologyHOURS OF WORK : Monday - Friday, 8:00 am - 5:00 pmLOCATION : City Hall - 632 W 6th Ave, Suite 410Example of Duties
Responsible for installation, monitoring, operating, repairing, documenting, and maintenance of telecommunications and data equipment and associated cabling, both metallic and fiber-optic. Programs and configures data network switches, telephone switches, key telephone systems, as well as other communications equipment. Connects telephones and switches to the network insuring proper function. Relocates equipment daily to meet customer's needs. Performs complex tasks relating to network operations, installations, and maintenance for local, off-site, and remote locations. Tests cables, both metallic and fiber-optic, for performance characteristics and adherence to standards, and performs repairs as needed. Orders, documents, and coordinates telecommunications and data services, and monitors contractor and vendor activities in support of new systems and services. Programs, configures, and troubleshoots voicemail, menus, and announcement systems and services in response to customer needs.
Provides support for Next Generation 911 (NG 911) and associated call recording services and equipment. Supports non-emergency call recording. Supports emergency alerting, paging, and scripting. Decommission and recycle/dispose of legacy equipment. Data centers build out. Mobile WiFi (MIFI) Cradlpoint.
Perform other required duties as assigned.Minimum Qualifications / Substitutions / Preferences
High school diploma, GED, or equivalent,
and
seven
(7)
years of experience in computer technology, implementing network hardware, information systems, and/or networking.
OR
Associate's degree in Computer Science, Computer Information Systems, Management Information Systems, or a related discipline,
and
five
(5)
years of experience in computer technology, implementing network hardware, information systems, and/or networking.
OR
Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or a related discipline,
and
three
(3)
years of experience in computer technology, implementing network hardware, information systems, and/or networking.
Must possess a valid State of Alaska Driver's License with satisfactory DMV driving record at time of hire.
Satisfactory background check which includes criminal, education, and employment history.
Satisfactory Criminal Justice Information System (CJIS) background check within 30 days of hire.
Preference
Palo Alto Networks Certified Cyber Security Associate (PCCSA) Certification.
Cisco Certified Internet Professional (CCIP) Certification.
Microsoft Manage, Control and Plan (MMCP) Certification.
Juniper Network Certified Internetwork Associate (JNCIA) - Junos Certificate.Additional Important Information
The Municipality of Anchorage participates in the U.S. Department of Homeland Security E-verify Program. For more information, please go to E-Verify® is a registered trademark of the U.S. Department of Homeland Security.
If selected for hire, the appointment in this position will be conditional based upon a satisfactory Municipal Employment Office conducted Background Check. A Background Check encompasses criminal history, verifying education, and verifying dates of employment.
If selected for hire, appointment in this position will be conditional based upon the submission of a current copy of the applicant's Alaska Driver's License, and a current (dated within 30 days from date requested) copy of his/her Department of Motor Vehicle driving record, including a driving record from previous states, if the Alaska Driver's License was first issued within one year prior to application, documenting an acceptable driving history. The processing fee(s) are the responsibility of the selected applicant. For information on acceptable driving history, please refer to the
All required certifications and/or licenses must remain current for the duration of employment.
Military Service Interview PreferenceVeterans who wish to be considered for interview preference, as permitted in Municipal Personnel Rules 3.30.031 D, must attach to the application a copy of their DD Form 214, DD Form 256, NGB Form 22, or a letter from the US Department of Veterans Affairs, recognizing the person as a veteran. The attached documentation must show an honorable discharge or general (under honorable conditions) discharge. The minimum qualifications of the position must be met for preference consideration.
Individuals currently serving as a member in good standing in the National Guard or the organized military reserves who wish to be considered for interview preference, as permitted in Municipal Personnel Rules 3.30.031 D, must attach proof of current service to the application. Proof of current service can be shown by submission of a statement of service which, at a minimum, shows the full name, date of birth, Social Security Number, date service began, branch of service, rank, name of command providing the information, and unit of assignment. The statement of service must be on a form or letterhead of the individual's command organization, and shows the name, signature, title, and contact information of the signer providing the statement of service. The minimum qualifications of the position must be met for preference consideration.
The Municipality of Anchorage is an Employer of National Service. Please be sure to include any volunteer work with AmeriCorps, Peace Corps, or other national service programs on your application in the work history portion.
Application Process
Once an applicant selects on the "Apply" link underneath the header section of a vacancy announcement, they will be directed to the website to log into their existing account (or to create an account) of their application profile. Applicants will create or review their profile, make any updates necessary, and submit their application from their personal account.
NOTE: The GovernmentJobs website and applicant's profile accounts are not administered by the Municipality of Anchorage. For technical assistance or customer service regarding an account profile, applicants may contact the GovernmentJobs customer support line at 1-855-524-5627.For general questions regarding Municipal vacancy announcements or the employment process with the Municipality of Anchorage, applicants may contact the Employee Relations Department at 907-343-4442 during regular business hours of Monday through Friday, 8:00 am to 5:00 pm, Alaska Standard Time.
The MOA is an EO and AA Employer and complies with Title I of the ADA.
For information regarding requests for reasonable accommodations related to employment under the Americans with Disabilities Act, please contact the Municipality of Anchorage ADA Coordinator at 907-343-4571.
The Municipality of Anchorage (MOA) offers a competitive benefits package to eligible employees that may include:
Health / Medical Benefits:Medical/Dental/Vision/AudioLife InsuranceDependent Life InsuranceShort Term DisabilityLong Term DisabilityFlexible Spending Accounts - Health and Dependent CareHealth Savings AccountsRetirement:
State of Alaska Public Employee Retirement System (PERS) Program401(k) and 457 Savings PlansEmployer Paid Benefits:
Employee Assistance ProgramPaid Leave Plan13 Paid HolidaysFor an overview of our medical benefit package go to
01
In order to be considered, applicants
must
provide accurate and complete education and work history information in its entirety. The referenced information listed on the online application will be used to determine the applicant's qualifications toward meeting the minimum requirements for the position (e.g., if you list that you have 6 years of experience in a certain field, that experience must be easily identifiable on the 'Work Experience' section of your application).Attaching a resume is not an alternative to filling out the application in its entirety. Noting "see resume" or any similar comment on any portion of your application may lead to you being disqualified for the position.
If the experience you reference in the below questions is not clearly included and described in your Work History section, your application will be considered
not qualified
for this position and you may be removed from consideration.
Do you understand, in order to be considered for this position, accurate and complete education and work history information must be provided?
02
Are you a current Municipal employee?
YesNo
03
Which best describes your level of education?
None / Less than high schoolHigh school / GED / EquivalentAssociate's degree in Computer Science, Computer Information Systems, Management Information Systems, or a related disciplineBachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or a related discipline
04
Which best describes your experience in computer technology, implementing network hardware, information systems, and/or networking?
None - less than 3 years3 years - less than 5 years5 years - less than 7 years7 years or more
05
Describe the experience that relates to this position in detail, that you referenced for the above question, and indicate which position(s) in your application's Work History supports your response.
Noting "see resume", "N/A", or a similar comment may result in you being removed from consideration for this position.
06
Do you possess a valid State of Alaska driver's license or can obtain one by the time of hire?
YesNo
07
This position requires Criminal Justice Information System (CJIS) clearance. This question is related to the ability to obtain CJIS clearance.Do you understand and accept the requirements of this position?
YesNo
08
Which of the following certifications do you possess?
Palo Alto Networks Certified Cyber Security Associate (PCCSA) CertificationCisco Certified Internet Professional (CCIP) CertificationMicrosoft Manage, Control and Plan (MMCP) CertificationJuniper Network Certified Internetwork Associate (JNCIA) - Junos CertificateN/A
Required Question