Insight Global
INTL - INDIA - ServiceNow Developer/Admin
Insight Global, San Jose, California, United States, 95199
Job Description
Insight Global is looking for a ServiceNow Developer or Admin to sit hybrid in Bangalore, India, with a strong Service Mapping experience to support one of our largest clients' ServiceNow modules and ensure that accurate and reliable information about the configuration of services, and the CIs that support them, are available when and where it is needed. This includes information on how CIs are configured and the relationships between them. You will help to develop, test, and implement infrastructure code to assist the team in achieving their goals.
What you will get to do:
· Develop, deploy, and support all ServiceNow Modules, process and integrations using scripting, workflows, configuration, and integration hub.
· Design, deploy, and manage CMDB data management tools including Discovery and Service Mapping solutions.
· Design and manage CMDB data integrations with other data sources using import sets, transform maps, API integrations, and the Identification and Reconciliation Engine.
· Develop, document, implement, and maintain CMDB governance processes, procedures, and policies and monitor CMDB health reports to drive continuous improvement of CMDB.
· Drive features and functionality on the IT Asset Management capability (ServiceNow) to enable the IT Asset Management Processes and show the value to continue to scale and mature the services.
· Support the team and customers with day-to-day requests and demands on ServiceNow modules and processes
· Lead the collection and analysis of requirements to develop technology strategies.
Design, install, and maintain (upgrade/patch underlying infrastructure)
This role can pay between 1,254.99INR to 1,673.32INR/hour depending on years of experience and skillset.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
-3+ ServiceNow specific experience (certification is preferred)
-Comfortable presenting in front of Director/Executive staff
-In-depth knowledge of ServiceNow CSM (Customer Service Management) and HRSD (Human Resources Service Desk) modules
-3+ years of JavaScript, CSS, WebPortal · CMDB experience
· Certifications in relevant technologies, methods, or platforms
· Certified System Admin - ServiceNow Fundamentals
· Discovery Fundamentals
· ITIL 4 Certification null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
Insight Global is looking for a ServiceNow Developer or Admin to sit hybrid in Bangalore, India, with a strong Service Mapping experience to support one of our largest clients' ServiceNow modules and ensure that accurate and reliable information about the configuration of services, and the CIs that support them, are available when and where it is needed. This includes information on how CIs are configured and the relationships between them. You will help to develop, test, and implement infrastructure code to assist the team in achieving their goals.
What you will get to do:
· Develop, deploy, and support all ServiceNow Modules, process and integrations using scripting, workflows, configuration, and integration hub.
· Design, deploy, and manage CMDB data management tools including Discovery and Service Mapping solutions.
· Design and manage CMDB data integrations with other data sources using import sets, transform maps, API integrations, and the Identification and Reconciliation Engine.
· Develop, document, implement, and maintain CMDB governance processes, procedures, and policies and monitor CMDB health reports to drive continuous improvement of CMDB.
· Drive features and functionality on the IT Asset Management capability (ServiceNow) to enable the IT Asset Management Processes and show the value to continue to scale and mature the services.
· Support the team and customers with day-to-day requests and demands on ServiceNow modules and processes
· Lead the collection and analysis of requirements to develop technology strategies.
Design, install, and maintain (upgrade/patch underlying infrastructure)
This role can pay between 1,254.99INR to 1,673.32INR/hour depending on years of experience and skillset.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
-3+ ServiceNow specific experience (certification is preferred)
-Comfortable presenting in front of Director/Executive staff
-In-depth knowledge of ServiceNow CSM (Customer Service Management) and HRSD (Human Resources Service Desk) modules
-3+ years of JavaScript, CSS, WebPortal · CMDB experience
· Certifications in relevant technologies, methods, or platforms
· Certified System Admin - ServiceNow Fundamentals
· Discovery Fundamentals
· ITIL 4 Certification null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.