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Eliassen Group

Business Analyst

Eliassen Group, North Reading, Massachusetts, United States, 01814


Description:

Job Summary:This position leads analytic efforts, delivers strategic insight, and acts as a technical expert for business systems within the Bank. Performs at the highest level of service complexity in support of system operations, performance, and usage. Develops advanced solutions and specifications to resolve process issues, which may involve elements of testing and development. Serves as a resource to wider business units or associates and may provide a leadership role for less experienced analysts.Responsibilities:

Duties and Responsibilities:Data AnalysisSources, compiles, and interprets data.Performs data analysis at the most advanced level, effectively communicating and directing analysis outputMay handle special projects or direct the analytics efforts of the work group

Identifying RequirementsDetermines system requirements and communicates them through the use of specifications, reports, project plans, or other forms of documentation.Determines and resolves complex factors that affect system processes.Ensures compliance through monitoring and analysis.

ReportingEnables strategic insight into business systems through reports to senior management.Evaluates systems based on data analysis, user input, and extensive testing.Conveys patterns, problems, and areas of improvement, and develops process enhancements based on results.

System SupportProvides expert technical support for systems by responding to inquiries, ensuring processes run smoothly, and working to continuously improve the end-user experience.Handles escalated and complex support issues.Develops and implements modifications and enhancements.Serves as an analytics resource to wider organization or business units, offering expertise on systems and data output.

Core Competencies / Position Specific SkillsCore Competencies Proficiency Level Required / PreferredAnalytical skills - data Advanced RequiredComputer skills - software Advanced RequiredDetail oriented Advanced RequiredOrganization skills Advanced RequiredPosition Specific Skills Advanced Required