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Eastridge Workforce Solutions

IT Jira Systems Administrator

Eastridge Workforce Solutions, San Francisco, California, United States, 94199


Eastridge Workforce Solutions is a leading provider of workforce management solutions, committed to connecting skilled professionals with meaningful career opportunities.Eastridge is seeking a IT Systems Administrator for a leading cryptocurrency exchange platform.

Responsibilities:

Technical support and administration of the Atlassian product suite including Confluence, Jira Software, and Jira Service Management and related pluginsCollaborate with end users to design and implement automation rules and scripts to meet business requirementsMaintain runbooks and related documentationCustomizing workflows, issue types, fields, and screens to meet the needs of the organizationSetting up and configuring dashboards and reports to provide project status and progress visibilityAdvise users on how to optimize their use of these applications to support/ align with related business processesEvaluate and implement plugins and integrationsParticipate in all agile ceremoniesParticipate in testing and implementing upgradesWork with IT Product Managers and Engineers on larger initiativesDeveloping and maintaining integrations with other systems, such as source control and building systemsTroubleshooting and resolving technical issues with internal toolingsTraining and supporting end-users on the use of JiraDevelop and support SIL scriptsRequirements:

At least 8 years of enterprise-level experience in Jira and Confluence system administrationStrong knowledge of Jira and Confluence configuration, administration, and integrationExperience with Jira plugins and Atlassian Marketplace applicationsFamiliarity with agile methodologies and project management workflowsEvaluate customer requests and tease out the underlying requirements and use casesStrong communication and collaboration skillsAbility to work independently and in a team environmentCommunicate in a clear and concise mannerAbility to work effectively in a remote-first work environment_

Benefits : Use this link bit.ly/4cGUQSh to learn more about benefits available to Eastridge's temporary employees.From time to time Eastridge's clients may offer additional benefits to Eastridge employees while on assignment.Information about those benefits will be communicated when applicable.

Eastridge Workforce Solutions is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please note that Eastridge is unable to provide visa sponsorship to applicants.

Certain clients require Eastridge to perform background checks and Eastridge will consider qualified applicants with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

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