Staff Software Application Engineer, Wi-Fi

DescriptionMillions of people experience Synaptics every day. Our technology impacts how people see, hear, touch, and engage with a wide range of IoT applications -- at home, at work, in the car or on the go.We solve complex challenges alongside the most influential companies in the industry, using the most advanced algorithms in areas such as machine learning, biometrics, and video processing, combined with world class software and silicon development.OverviewThe Synaptics Wi-Fi team is looking for a highly skilled Wi-Fi Application Engineer to join our team and contribute to Customer feature development and debugging of our wireless networking products. This is an exciting opportunity to be an integral part of a global team working to create revolutionary products. In this role, you will be working in the Wi-Fi Application Engineering team responsible for Wi-Fi driver debugging and customer support to productize the latest generation of IoT Wi-Fi products. This position reports to the Director, Software Engineering.The typical base pay range for this position is USD $142,000 - $223,300 per year. Individual pay is determined by many factors including work location, job-related skills, experience, and relevant education or training. This position is also eligible for a discretionary annual performance bonus, equity, and other benefits. Note that compensation listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.Responsibilities & CompetenciesJob Duties

Interact directly with customers to debug customer features and issues as well as new customer feature workSuccessfully manage customers and their issues, building a trusted working relationship with customers; Be the first line of defense before involving the Core engineering teamClearly articulate (replicate) customer issues/requests back to core engineering with a clear set of logs, sniffer traces, and platform dependenciesOwn Wi-Fi Host driver porting and debug on various platforms with Free-RTOS/zephyr/Linux/AndroidVisit Customer sites to reproduce, debug, and fix issues locally in the fieldCompetencies

Strong understanding of Wi-Fi protocol conceptsSolid understanding of Software system architecture and Embedded SystemsStrong C Programming skillsLinux Kernel Programming and in-depth understanding of OS/RTOS conceptsExcellent debugging and analytical abilitiesHands on experience in collecting Wi-Fi sniffer traces and analyzingProactive, self-starter, able to work independently in a fast-paced environmentWell organized with strong attention to detail; proactively ensures work is accuratePositive attitude and work ethic; unafraid to ask questions and explore new ideasResourceful and able to solve complex problems through adapting technology and a solid understanding of product architectureGood verbal and written communication skills, in EnglishStrong team player with the ability to work collaboratively within a diverse cross-functional teamQualifications

(Requirements)

Bachelor’s or master’s degree in Computer Science/Electronics Engineering or related field or equivalent8+ years of relevant industry experienceDemonstrated experience building strong relationships with customers to facilitate bug fixes and new feature developmentStrong proficiency in C programming languageExperience with embedded systems and real-time operating systems (RTOS)In-depth knowledge of Wi-Fi protocols (802.11a/b/g/n/ac/ax)Hands on experience working with Wi-Fi host drivers and device firmwareInternational and domestic travel up to 30% requiredBelief in DiversitySynaptics is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.