Dialpad
Sr. Software Engineer, Fullstack, Frontend oriented
Dialpad, San Ramon, California, United States, 94583
About Dialpad
Ai that means business
Dialpad pioneered the first Ai-powered customer communications platform that now serves as the secure foundation for all Dialpad products. By bringing all conversations together in one place, businesses of all sizes in any industry can instantly unlock the power of Ai to unite people, automate tasks, streamline workflows, collect data-driven insights, and turn conversations into opportunities that drive growth. Supported by notable investors like Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Visit dialpad.com to learn more.
About the team
Dialpad's
Product Engineering
organization is responsible for building and maintaining the customer-facing features at scale across all of our cloud native products and services. Every day, millions of users across the world leverage our technology for communicating effectively and efficiently.
Every engineer on our global engineering team is given the opportunity to take ownership of a large portion of the product where they're able to see immediate results. Combining natural language processing and artificial intelligence with world-class cloud computing, the things you'll create at Dialpad will shape the future of work-enabling companies to work from anywhere and making business communication more human.
Dialpad's Agent experience team leverages artificial intelligence to craft advanced functionality specifically designed for contact center agents, enabling them to optimize operations and enhance the customer experience. Our teams are highly collaborative and comprise cross-disciplinary professionals, including Product Managers, Designers, QA specialists, as well as Engineers specializing in Data Engineering, Data Science, and Telephony.
Your role
We are seeking a talented and experienced
Full Stack Engineer
who is passionate about building high-quality, scalable web & desktop native applications using modern frontend and backend technologies. You will own significant features end-to-end and tackle technical hurdles and enrich the team through your engineering experience including mentorship of junior engineers. You will guide projects with multiple engineers collaborating to deliver major features. You will work jointly in a cross functional team, including working closely with Product Managers in advocating for technical initiatives for the team.
This position reports to our Engineering Manager, who is based in North America, and is looking for the person to join the team in our San Ramon, CA, USA Office.
What you'll doDevelop and maintain Dialpad's web & desktop applications using modern technologies.Write clean, modular, and maintainable code using best practices along with unit tests.Participate in code reviews to ensure code quality, maintainability, and scalability.Ensure that features are shipped on time and with the highest quality.Take up on-call activities to support and resolve the issues coming from the QA and the Customers.Be responsible for deploying the new releases on a weekly release cadence.Collaborate with cross-functional teams to build and use common components and practices across Dialpad products.Mentor junior engineers and help them grow their skills and expertise.Skills you'll bring
6-10 years of experience in Full-stack software engineering.Strong experience with Python, APIs, Vue/React, HTML, CSS, JavaScript, TypeScript, GraphQL, GCP or other cloud infrastructures etc.Experience with databases SQL/NoSQL.Experience with building reusable and modular components both frontend and backend.Experience with mentoring junior engineers and helping them grow their skills.Experience with RESTful APIs and GraphQL schemas.Experience with Agile development methodologies.Strong debugging and troubleshooting skills.Strong communication and collaboration skills.
Dialpad benefits and perks
Benefits, time-off, and wellness
An apple a day keeps the doctor away-and it doesn't hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more!
Professional development
Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year.
For exceptional talent based in California the target base salary range for this position is posted below. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.
California Salary Range
$190,900-$214,500 USD
CultureWe've been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.
Compensation and equityTeamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success.
Diversity, Equity, and Inclusion (DEI) at Dialpad
At Dialpad, we are passionate about
Doing the Right Thing.
This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it's our responsibility to come together to create a culture where all Dialers can
Work Beautifully ,
Delight Our Users,
and
Innovate Continuously
to bring our world-class product to life.
Every Voice Matters
at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers.
Don't meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
Ai that means business
Dialpad pioneered the first Ai-powered customer communications platform that now serves as the secure foundation for all Dialpad products. By bringing all conversations together in one place, businesses of all sizes in any industry can instantly unlock the power of Ai to unite people, automate tasks, streamline workflows, collect data-driven insights, and turn conversations into opportunities that drive growth. Supported by notable investors like Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Visit dialpad.com to learn more.
About the team
Dialpad's
Product Engineering
organization is responsible for building and maintaining the customer-facing features at scale across all of our cloud native products and services. Every day, millions of users across the world leverage our technology for communicating effectively and efficiently.
Every engineer on our global engineering team is given the opportunity to take ownership of a large portion of the product where they're able to see immediate results. Combining natural language processing and artificial intelligence with world-class cloud computing, the things you'll create at Dialpad will shape the future of work-enabling companies to work from anywhere and making business communication more human.
Dialpad's Agent experience team leverages artificial intelligence to craft advanced functionality specifically designed for contact center agents, enabling them to optimize operations and enhance the customer experience. Our teams are highly collaborative and comprise cross-disciplinary professionals, including Product Managers, Designers, QA specialists, as well as Engineers specializing in Data Engineering, Data Science, and Telephony.
Your role
We are seeking a talented and experienced
Full Stack Engineer
who is passionate about building high-quality, scalable web & desktop native applications using modern frontend and backend technologies. You will own significant features end-to-end and tackle technical hurdles and enrich the team through your engineering experience including mentorship of junior engineers. You will guide projects with multiple engineers collaborating to deliver major features. You will work jointly in a cross functional team, including working closely with Product Managers in advocating for technical initiatives for the team.
This position reports to our Engineering Manager, who is based in North America, and is looking for the person to join the team in our San Ramon, CA, USA Office.
What you'll doDevelop and maintain Dialpad's web & desktop applications using modern technologies.Write clean, modular, and maintainable code using best practices along with unit tests.Participate in code reviews to ensure code quality, maintainability, and scalability.Ensure that features are shipped on time and with the highest quality.Take up on-call activities to support and resolve the issues coming from the QA and the Customers.Be responsible for deploying the new releases on a weekly release cadence.Collaborate with cross-functional teams to build and use common components and practices across Dialpad products.Mentor junior engineers and help them grow their skills and expertise.Skills you'll bring
6-10 years of experience in Full-stack software engineering.Strong experience with Python, APIs, Vue/React, HTML, CSS, JavaScript, TypeScript, GraphQL, GCP or other cloud infrastructures etc.Experience with databases SQL/NoSQL.Experience with building reusable and modular components both frontend and backend.Experience with mentoring junior engineers and helping them grow their skills.Experience with RESTful APIs and GraphQL schemas.Experience with Agile development methodologies.Strong debugging and troubleshooting skills.Strong communication and collaboration skills.
Dialpad benefits and perks
Benefits, time-off, and wellness
An apple a day keeps the doctor away-and it doesn't hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more!
Professional development
Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year.
For exceptional talent based in California the target base salary range for this position is posted below. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.
California Salary Range
$190,900-$214,500 USD
CultureWe've been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.
Compensation and equityTeamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success.
Diversity, Equity, and Inclusion (DEI) at Dialpad
At Dialpad, we are passionate about
Doing the Right Thing.
This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it's our responsibility to come together to create a culture where all Dialers can
Work Beautifully ,
Delight Our Users,
and
Innovate Continuously
to bring our world-class product to life.
Every Voice Matters
at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers.
Don't meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.