Trillium Staffing
Application Support Analyst
Trillium Staffing, Boston, Massachusetts, us, 02298
Trillium Professional is now seeking an Application Support Analyst for work in Boston!
Duties and Responsibilities-Learn off-the-shelf applications largely via self-study, both from the users’ perspectives and the support team perspective-Work with users to resolve tiers 2 and 3 application or technical problems-Work with users to define business requirements; define and implement processes for these requirements-Perform systems testing on enhancements, upgrades, or modification projects-Prepare detailed report specifications for reports requested by users-Write and test requested reports utilizing Crystal Reports, SQL language, or other query tools-Train users on application functions, features and operations-Write or provide succinct production documentation as required-Troubleshoot and identify root cause analysis for systems issues
Pay rate is $52 per hour. Apply now!
Minimum Experience and Required Skills-A Bachelor’s degree in Computer Science or related field;-Four (4) years of experience in information systems programming and analysis including design, development, and implementation;-Three (3) years of experience working with relational data bases (Oracle or Microsoft SQL Server)-Three (3) years hands-on experience writing SQL queries with multiple tables;-Effective organizational and analytical skills-Hands-on experience with relational data bases-Hands-on experience with complex SQL queries-Ability to learn complex applications from both the user perspective and the administrative/”back end” perspective
Trillium has been recruiting and placing professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees and an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of quality and skilled professionals. Trillium is an Equal Opportunity Employer.
Duties and Responsibilities-Learn off-the-shelf applications largely via self-study, both from the users’ perspectives and the support team perspective-Work with users to resolve tiers 2 and 3 application or technical problems-Work with users to define business requirements; define and implement processes for these requirements-Perform systems testing on enhancements, upgrades, or modification projects-Prepare detailed report specifications for reports requested by users-Write and test requested reports utilizing Crystal Reports, SQL language, or other query tools-Train users on application functions, features and operations-Write or provide succinct production documentation as required-Troubleshoot and identify root cause analysis for systems issues
Pay rate is $52 per hour. Apply now!
Minimum Experience and Required Skills-A Bachelor’s degree in Computer Science or related field;-Four (4) years of experience in information systems programming and analysis including design, development, and implementation;-Three (3) years of experience working with relational data bases (Oracle or Microsoft SQL Server)-Three (3) years hands-on experience writing SQL queries with multiple tables;-Effective organizational and analytical skills-Hands-on experience with relational data bases-Hands-on experience with complex SQL queries-Ability to learn complex applications from both the user perspective and the administrative/”back end” perspective
Trillium has been recruiting and placing professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees and an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of quality and skilled professionals. Trillium is an Equal Opportunity Employer.