Sales Support (Retention):

Primary Skills: Sales, Customer Retention, Negotiation, Data Analysis, SalesforceDuration: 6+ Months (Possible Extension)Contract Type: W2 OnlyLocation: Westminster, CO (Onsite)Pay Range: $20.00 - $24.00 Per Hour on w2“Work where you’re valued and paid what you’re worth”JOB RESPONSIBILITIES:Engage with customers through outbound communication to prevent service discontinuation.Resolve customer issues independently, ensuring satisfaction with minimal escalation.Negotiate effectively with customers to overcome adoption barriers and develop resolution plans.Maintain detailed documentation of customer interactions in Salesforce.Collaborate with Sales and Support Teams to enhance the customer experience and drive retention.Must-Have Skills:Strong negotiation and problem-solving abilities.Proficient in data analysis and using Salesforce.Excellent communication and interpersonal skills.ABOUT AKRAYAAkraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)!

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