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Contract Services Administration Trust Fund

Salesforce Technical Architect

Contract Services Administration Trust Fund, Burbank, California, United States, 91520


Job Title:

Salesforce Technical Architect

Department:

I.T.

Reports To:

Senior Manager, Software Engineering

FLSA:

Exempt

Status:

Full-Time

Salary:

$165,000-$185,000/annually

ABOUT CONTRACT SERVICES:

In the mid-1960s, the major film studios, in negotiations with Hollywood's unions, founded the non-profit Contract Services Administration Trust Fund (CSATF) and later added Contract Services Administration Trust Training Fund (CSATTF), now collectively referred to as Contract Services (CS). CS carries out an extensive list of contractual, legal, and regulatory obligations that must be implemented on behalf of the studios, especially with respect to certain requirements of the collective bargaining agreements that apply to a freelance union workforce of more than 50,000 production workers in the greater Los Angeles area. These services include administering seniority rosters, operating safety training and apprenticeship programs, administering a drug and alcohol testing program that applies to commercial drivers working in the motion picture industry, and implementing many other industry-wide services, studies and/or education on behalf of the motion picture production industry.

More information about CS can be found at https://www.csatf.org.

JOB SUMMARY:

Contract Services seeks a highly skilled Salesforce Technical Architect to join our IT team. As a Salesforce Technical Architect, you will be responsible for designing and implementing robust, scalable, and secure solutions on the Salesforce platform with an emphasis on reusable web components, data integrations and solve technical challenges. You will serve as a lead in a multi-functional team that addresses strategic business initiatives.

We've recently migrated a portion of our legacy systems to Salesforce, but there are more systems to go. Our highly customized Salesforce instance acts as a central system that serves the end-to-end needs of the Industry Professionals that we serve. To ensure success in this role, you should be familiar with Salesforce event-driven messaging bus, development tools, APIs, and be comfortable with hands-on development for 70-80% of time working closely with project managers, subject matter experts, developers, cross-functional engineering, and infrastructure teams. You will work with a team of technical professionals with a critical position to allow the Salesforce product and development team to deliver solutions at scale without introducing more tech debt.

To be successful in this role you need to be able to create solutions that meet the business goals of the company through optimized processes and implementations in Salesforce. You will be responsible for overseeing Salesforce development and associated integrations. This includes managing customizing Salesforce, understand interdependencies between Sales Cloud and Experience Cloud, and integrations with external systems where Salesforce is the system of record. You should be comfortable working independently but can also work with internal and external team members to find solutions, overcome roadblocks, and keep multiple projects running smoothly.

KEY DUTIES AND RESPONSIBILITIES

:Influence a growing team while acting as a technical guide, being able to speak conceptually, document architecturally and be comfortable doing hands on coding as needed.Design scalable solutions using a mixture of configuration and code to support business functions and product goals, knowing how to work in and around the limits of the platform.Create and maintain Salesforce-centric architecture diagrams, including system landscape, ERD, integration sequence flows, login flows, etc. of current state and future.Communicate with project managers, business analysts, business subject matter experts, cross functional development teams, network infrastructure, information security, data privacy & compliance to ensure a cohesive technical strategy is designed and executed upon.Be an integral part of the development lifecycle of a product from the intake, architecture, development, testing, deployment, and maintenance.Support and maintain current Salesforce Sales Cloud and Experience Cloud, including the data model, coding best practices, user permissions, integrations with third party and internal applications.Work with external development teams and validate their designs and modifications to ensure it adheres to best practices.Design and implement integrations between Salesforce and external systems, utilizing Salesforce APIs, middleware tools (Mulesoft), and custom development. Identify integration patterns, recommend integration technologies, and ensure data integrity and security.Experience implementing and maintaining Mulesoft and the Anypoint Platform.Possess in-depth knowledge and understanding of the Salesforce platform, including its declarative capabilities, data model, security model, and integration options. Stay up to date with the latest Salesforce releases, features, and functionalities, and provide guidance on leveraging new capabilities.Create and maintain technical documentation, including solution design documents, technical specifications, data models, and architectural diagrams. Ensure that all technical documentation is accurate, up-to-date, and easily understandable by technical and non-technical stakeholders.Stay current with emerging Salesforce and industry trends, best practices, and technologies. Identify opportunities for process improvement, system optimization, and automation to enhance the overall efficiency, performance, and user experience of Salesforce solutions.THE IDEAL CANDIDATE HAS:

Core Skills:

Experience with Salesforce Platform events, Streaming API, Change data captureExperience with Salesforce APIs, Salesforce connectors, MuleSoft.Excellent customer service skills with strong written, verbal, and listening communication skills.Ability to mentor a team of engineers and guide their adoption of the Salesforce platform.Strong analysis and decision-making abilities, including problem-solving.Strong sense of ownership and desire/ability to exceed.Ability to understand and act in accordance with the corporate and team mission, values, and principles.Work with internal stakeholders to ensure that the configuration effectively supports business requirements.Skill Pluses:

Experience in an Amazon Web Services (AWS)A creative problem-solver with the ability to turn product requirements into solutions.Familiarity with the TV/Movie production industry.Personality:

Positive mental attitude, strong work ethic, self-motivated, and highly organized.A proactive attitude to platform enhancements.Ability to work independently and as part of a collaborative team on multiple projects and priorities.Engagement:

Active participant in company culture.A desire to teach, learn and grow with the department and company.Willingness to understand our business and how we can best serve our clients.EDUCATION/EXPERIENCE/MINIMUM REQUIREMENTS:

Education

BS degree in Computer Science or a related field.Salesforce Certified System Architect or Salesforce Certified Technical Architect certifications nice to have.Experience

7+ years of software development background with prior core Java experience5+ years' experience in Salesforce Development including Custom Objects, Apex, Triggers, Web Services, Lightning Web Components, Aura, REST APIs, SOAP Web Services and Migration Tools4+ years' experience in building custom UI solutions using Salesforce Lightning design system (SLDS), web technologies (HTML 5, CSS3, XML, JavaScript).

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

This position will work remotely.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.