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Advantage xPO

Sr UX Content Strategist

Advantage xPO, Acton, Massachusetts, us, 01720


Description

Insulet is on a mission to simplify life for people living with diabetes! We are looking for a UX Content Strategist to join our growing User Experience (UX) team to accomplish this mission. Apply your strategic, organizational, and creative skills to provide engaging, informative content vital for our products and customer experience. A strong background in content strategy or content production is a must. This is a highly collaborative role where you'll partner with multiple cross-functional teams distributed across the country. The UX Content Strategist is responsible for the creation of long and short-form UX content. You'll also use your editorial mastery to ensure all UX content stays on brand, adheres to our voice and tone, and follows all literacy level requirements. This role works closely with UX Management to coordinate content production and strategy. The ideal candidate is a strategic thinker with significant experience contributing to innovation by connecting dots, building processes, and being flexible. They also exercise a balance of independent judgement and group organization in developing methods and processes to obtaining results.

ResponsibilitiesCreate a compelling and empowering user experience through engaging, on-brand UX content.Strategize and define logic for copy across various projects, such as technical documentation and UX copy. * Lead, execute and advise on UX content strategy.Responsible for technical UX design documentation creation and submissions into Product Lifecyle Management (PLM) systems and supporting reviewing the work of others.Generate informative, engaging, and persuasive content in support of positive outcomes.Ensure all content is consistent in terms of brand, style, voice and tone, quality, and literacy/grade levels across all products/platforms.Collaborate frequently with cross-functional stakeholders, managing the revision process and any deadlines. * Propose process and tool improvements and support evaluating future tools.Work closely with UX managers to identify impacts and coordinate content outputs for all products / platforms.

Basic Qualifications

Bachelor's degree or equivalent industry experience.3-5 years of experience in UX content strategy or content production.Experience in healthcare, medical device industry or another highly regulated industry.Experience in a Product Lifecyle Management (PLM) tool for highly regulated industries, preferably healthcare.Exceptional writing and editing capabilities.Effective project management and multitasking skills.Experience managing multiple stakeholders and multiple projects though different stages of content production or strategy.The ability to thrive in a dynamic, fast-paced, highly collaborative environment.The drive to meet deadlines and deliver quality results.Familiarity with common design tools, language, and processes.Passion for making a positive impact in people's lives.

Preferred Qualifications

Bachelor's degree in Communications, Writing, English, Health or a similar field, from an accredited four-year university.Immense flexibility: driving a focused approach while being able to pivot in a growing, fast-moving organization.Passion for building and maintaining strong, positive relationships throughout the organization. * Extensive experience in content management solutions in a technical context (e.g. web and mobile apps).Experience working in Jira, Confluence, Figma, Framer, Abstract, Adobe Creative Cloud or similar tools.Understanding of Agile/SaFE planning processes (certification optional).Demonstrated empathy for the audiences we serve.

Physical Requirements

Occasional US travel, as needed (semi-annually)Occasional international travel expected (semi-annually

After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.About Advantage xPOAdvantage xPO is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Advantage xPO is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.