Kaseya
Sr. Product Owner
Kaseya, Miami, Florida, us, 33222
Kaseya ® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya's best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com ), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya's culture, please click here: Kaseya Culture .
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth.
Full-time
Onsite in Brickell, Miami, Fl.
As a GetPaid Product Owner, you will be responsible for the ownership and strategic direction of the GetPaid platform. You will collaborate with stakeholders to define business needs, implement product strategies, and manage the end-to-end lifecycle of business information systems projects. Your role will involve forward-thinking integration of GetPaid into billing and financial platforms. You will work closely with both business and technical teams to design, build solution components, conduct unit testing, and drive initiatives globally.
Primary ResponsibilitiesConducting data analysis, product mapping to assess data requirements for software utilization.Creating data maps and transaction workflow documents that show exactly how every field will be converted.Performing tests to ensure new, customized software meets customer specific needs.Coordinating and conducting readiness reviews to ensure conversion is proceeding correctly.Training internal customers on new systems and procedures.Leading and executing project activities regarding functional and technical requirements and designs, testing, training, and support.Assisting with project planning and requirement gathering and specifications.Coordinating work tasks with cross-functional team leaders to develop solutions with other team members.Executing and delivering project tasks within time and budget constraintsUnderstanding client needs and developing and maintaining excellent customer relations.Assigning tasks to other consultants and supervising work when necessaryStore all Project deliverables (signoffs, documentation, workbooks, customer status reports, tech info/VPN, issues list, major decisions, etc.) on SharePoint.Skills / Knowledge / Experience
GetPaid Administrative and Technical Implementation Experience, specifically regarding setting up interfaces and/or integrations to ERPs.Experience in aging, campaigns, cash application, etc.NetSuite experience is a plus.End-to-End O2C Process: Must have a deep understanding and hands-on experience in managing the entire Order-to-Cash cycle.Process Optimization: Proven ability to identify inefficiencies within the OC2 process and implement improvements that enhance accuracy, speed, and customer satisfaction.Collections Management: Strong background in managing collections processes, including outstanding receivables, dispute resolution, and reducing Days Sales OutstandingStrong analytical, trouble shooting and problem-solving skills as well as excellent human relations, negotiation and documentation skills.Proven experience supporting and leading enterprise business application management and development.Strong organizational, written, and oral communication skills.Strong technical skills and business acumen - Proven ability to execute on the spectrum of technical challenges.Able to solve complex problems and offer new perspectives on existing solutions.Self-directed and comfortable working in fast-paced environments.Proficient in requirements and process flow documentation.Education and Certifications
Bachelors degree preferred; relevant field/technical experience accepted.Recommended Salesforce Certifications: AdministratorCustomer references - line of business or IT leaders who can recommend your work from previous experience as your customer.Years of Experience
Equivalent of 2+ years of product management or similar experience in software and business application development.Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Additional informationKaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya's culture, please click here: Kaseya Culture .
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth.
Full-time
Onsite in Brickell, Miami, Fl.
As a GetPaid Product Owner, you will be responsible for the ownership and strategic direction of the GetPaid platform. You will collaborate with stakeholders to define business needs, implement product strategies, and manage the end-to-end lifecycle of business information systems projects. Your role will involve forward-thinking integration of GetPaid into billing and financial platforms. You will work closely with both business and technical teams to design, build solution components, conduct unit testing, and drive initiatives globally.
Primary ResponsibilitiesConducting data analysis, product mapping to assess data requirements for software utilization.Creating data maps and transaction workflow documents that show exactly how every field will be converted.Performing tests to ensure new, customized software meets customer specific needs.Coordinating and conducting readiness reviews to ensure conversion is proceeding correctly.Training internal customers on new systems and procedures.Leading and executing project activities regarding functional and technical requirements and designs, testing, training, and support.Assisting with project planning and requirement gathering and specifications.Coordinating work tasks with cross-functional team leaders to develop solutions with other team members.Executing and delivering project tasks within time and budget constraintsUnderstanding client needs and developing and maintaining excellent customer relations.Assigning tasks to other consultants and supervising work when necessaryStore all Project deliverables (signoffs, documentation, workbooks, customer status reports, tech info/VPN, issues list, major decisions, etc.) on SharePoint.Skills / Knowledge / Experience
GetPaid Administrative and Technical Implementation Experience, specifically regarding setting up interfaces and/or integrations to ERPs.Experience in aging, campaigns, cash application, etc.NetSuite experience is a plus.End-to-End O2C Process: Must have a deep understanding and hands-on experience in managing the entire Order-to-Cash cycle.Process Optimization: Proven ability to identify inefficiencies within the OC2 process and implement improvements that enhance accuracy, speed, and customer satisfaction.Collections Management: Strong background in managing collections processes, including outstanding receivables, dispute resolution, and reducing Days Sales OutstandingStrong analytical, trouble shooting and problem-solving skills as well as excellent human relations, negotiation and documentation skills.Proven experience supporting and leading enterprise business application management and development.Strong organizational, written, and oral communication skills.Strong technical skills and business acumen - Proven ability to execute on the spectrum of technical challenges.Able to solve complex problems and offer new perspectives on existing solutions.Self-directed and comfortable working in fast-paced environments.Proficient in requirements and process flow documentation.Education and Certifications
Bachelors degree preferred; relevant field/technical experience accepted.Recommended Salesforce Certifications: AdministratorCustomer references - line of business or IT leaders who can recommend your work from previous experience as your customer.Years of Experience
Equivalent of 2+ years of product management or similar experience in software and business application development.Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Additional informationKaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.