Jarrell Independent School District
Computer Technician - Tier 2
Jarrell Independent School District, Jarrell, Texas, United States, 76537
Position Type:Technology/Computer Technician
Date Posted:9/16/2024
Location:TECHNOLOGY DEPARTMENT
Closing Date:Until FilledSalary Range: $18/hour - 22/hour
Primary PurposeProvides technical support for end-user computing devices, including desktops, laptops, and mobile devices. Troubleshoots and resolves end-user device issues, either in-person or remotely, and assists with setup, configuration, and maintenance of endpoint devices. Provides support escalated support for end-users and resolves device-related OS, connectivity, or application issues
QualificationsHigh School diploma or equivalent required.Ability to travel between work sites required.Flexibility to work shifts necessary to accommodate 24/7/365 coverage, which may include nights, weekends, and holidays required.Exceptional customer service skills required.Strong communication skills required.A+ Technology Certification required.CCNA, Server+ and/or AIS certifications preferred (multiple desired).Help Desk Institute certification a plus.Logical thinker with good problem-solving skills required.Extensive knowledge of current operating systems for PCs preferred.Proficient in hardware break/fix and troubleshooting preferred.Knowledge of MACS, Chromebooks and other peripheral devices preferred.Valid Texas driver's license with appropriate insurance coverage
Experience2 years of relevant experience required or equivalent combination of education and experience required
Attachment(s):
Computer Tech- Tier 2.pdf
Date Posted:9/16/2024
Location:TECHNOLOGY DEPARTMENT
Closing Date:Until FilledSalary Range: $18/hour - 22/hour
Primary PurposeProvides technical support for end-user computing devices, including desktops, laptops, and mobile devices. Troubleshoots and resolves end-user device issues, either in-person or remotely, and assists with setup, configuration, and maintenance of endpoint devices. Provides support escalated support for end-users and resolves device-related OS, connectivity, or application issues
QualificationsHigh School diploma or equivalent required.Ability to travel between work sites required.Flexibility to work shifts necessary to accommodate 24/7/365 coverage, which may include nights, weekends, and holidays required.Exceptional customer service skills required.Strong communication skills required.A+ Technology Certification required.CCNA, Server+ and/or AIS certifications preferred (multiple desired).Help Desk Institute certification a plus.Logical thinker with good problem-solving skills required.Extensive knowledge of current operating systems for PCs preferred.Proficient in hardware break/fix and troubleshooting preferred.Knowledge of MACS, Chromebooks and other peripheral devices preferred.Valid Texas driver's license with appropriate insurance coverage
Experience2 years of relevant experience required or equivalent combination of education and experience required
Attachment(s):
Computer Tech- Tier 2.pdf