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The People Concern

Coordinator, Mental Health Administration

The People Concern, Santa Monica, California, United States, 90403


Coordinator, Mental Health Administration

1749 14th St, Santa Monica, CA 90404, USA * Los Angeles, CA, USAReq #11175

Thursday, August 15, 2024

Job Title : Coordinator, Mental Health AdministrationDepartment : Mental HealthReport to:

Director of Clinical Training and AdministrationLocation : Westside Mental Health Office, 1749 14th Street, Santa Monica, CAHours : Monday-Friday, 8:00am-4:30pmStatus : Full-Time, Non-Management, Non-ExemptBenefits : Medical, Dental, Vision, Retirement Planning (403b), Employee Assistance Program (EAP), etc.

SummaryThe Coordinator of Mental Health Administration will manage administrative operations for the Mental Health Department.

Duties and Responsibilities1. Provide productivity and billing reports for DMH-funded to program and department leadership to ensure financial goals are being met.2. Conduct data analysis of billing and outcomes of the Mental Health Department programs and provide findings as well as recommendations to program and department leadership.3. Attend and participate in monthly DMH Billing meetings with Finance and department leadership.4. Oversee productivity incentives by providing billing and productivity reporting, identifying staff incentive eligibility, and execute communication to department and agency leadership.5. Act as Liaison for the agency to DMH for C-Number and incident reporting systems to ensure programs are meeting funder contract requirements and to problem solve issues with systems as they arise.6. Assist and coordinate C-Number registration and LPS-Designation for the agency.7. Maintain record keeping as it pertains to on-call systems, LPS-Designation, incident reporting, productivity and billing.8. Attend department meetings with staff and leadership to provide necessary administrative updates and report on deliverables.9. Managing and deliver reports to appropriate parties as it relates to billing and productivity for Mental Health Department funded programs.10. Oversee agency and department on-call systems, develop and update monthly calendars as necessary, and troubleshoot system issues as they arise.11. Provide support and training to staff and leadership on administrative functions and operations of mental health department in collaboration with department leadership and Clinical QA Department.

Qualifications1. 3+ years' experience in administrative work2. Significant experience with office management and daily operations3. Strong verbal and written communication skills4. Detail oriented with excellent time management, organization, verbal, and interpersonal skills5. Able to read and write in English6. Strong working knowledge of Medi-Cal documentation and requirements7. Strong understanding of advocacy and the role it plays in mental health8. Proficient in Microsoft Word, Outlook, Excel, and database applications9. Current, valid California Driver's License with an acceptable driving record10. Strong interpersonal and team building skills11. Able to obtain and maintain CPR/1st Aid certification

Preferred Qualifications1. Experience with Electronic Health Record System for Medi-Cal funded programs.2. DMH and Medi-Cal billing and productivity knowledge.3. Experience in an administrative role for county-funded mental health programs.4. Minimum 30 WPM typing speed5. Bilingual Spanish

Work Environment1. Field ( may need to travel) and indoor office environment2. On occasion walk or drive to different local sites3. Regularly required to sit, stand, bend and occasionally lift or carry up to 35 pounds4. Will necessitate working in busy and loud environments5. Will be exposed to elements like cold, heat, dust, noise and odor6. May need to bend, stoop, twist , and sit throughout the day

EXPECTED BEHAVIORS OF ALL STAFF

Act as a role modelDemonstrate a sense of responsibilityContinuously learn and improveAcknowledge your own areas of improvementHear and provide honest, specific and direct feedbackCreate an environment where everyone is welcomed valued and respectedCollaborate

Equal Opportunity EmployerThe People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job basedon job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.About the People ConcernThe People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.

With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.

The People Concern's model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.Benefits & PerksMedical InsuranceVision InsuranceDental InsuranceRetirement Planning (403b) & MatchingPaid HolidaysPaid Vacation DaysPaid Sick DaysEmployee Assistance Plans (EAP)TELUS HealthFlexible Spending Account (FSA)Basic Life / Accidental Death & Dismemberment (AD&D)Voluntary Short- and Long-Term DisabilityVoluntary Pet InsuranceDiscounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & MoreThe People Concern University & CertificatesCorporate Discounts

Other details

Pay TypeSalary

Min Hiring Rate$55,000.00

Max Hiring Rate$55,000.00

Travel RequiredYes

Required EducationHigh School

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