Paytronix
Associate Strategist
Paytronix, Newton, Massachusetts, United States, 02165
Paytronix is a cloud-based digital guest engagement platform for the hospitality industry. Our innovative, unified platform provides loyalty programs, online ordering, gift cards, branded mobile applications, and strategic insights to more than 1,800 leading restaurant and convenience store brands. Our valued clients leverage the power of Paytronix across 50,000 sites globally to create seamless, personalized, and brand-authentic experiences that foster lasting relationships with their customers. For more than 20 years, Paytronix has been a trusted partner helping brands maximize the lifetime value of their guests and grow more profitable businesses. For more information, visit www.paytronix.com.
The kind of person we're looking for:
We're looking for an energetic, thoughtful, and persuasive person with client management skills and an interest in helping restaurant marketers use their data to drive business results. You'll work with Strategists to develop marketing plans for our clients, and then work with the client, Strategist, and Technical Consultants to flawlessly implement those plans and measure their effectiveness.
You'll need effective communication skills to listen to and understand your client's needs and to share your recommendations with them. You will need to be creative in coming up with new ideas, persuasive to convince your clients to try your ideas, and organized and detail-oriented to execute them. You will also need to be comfortable with campaign analytics to carefully measure campaign effectiveness.
In this role, you will participate in high-level strategy meetings with clients including Quarterly Business Reviews. You will work with the Strategist to put together the materials for these as well as take on a presenting role in these meetings.
The kind of stuff you'll be doing:
Onboarding new clients and helping them successfully launch their loyalty programs.Working with new clients to understand their specific needs, to coach them on what metrics matter, and to develop customized dashboards and reporting.Working with Strategists to develop account plans, particularly the marketing campaigns they will run, the goals we will aim for, etc.Developing customized guest segmentation strategies, and developing programs tailored to each segment to drive guest and program value.Working with Paytronix and Client teams to execute promotional strategies.Analyzing the effectiveness of promotional activity.Designing, measuring, and improving CRM programs.Conducting regular conference calls and in-person meetings to present your findings on a range of topics, and providing advice on how the client can improve their program.Coordinating with internal teams to execute analyses.Traveling less than 5% domestically.The kind of skills and experience you'll need:
This role is ideal for someone with 2+ years of post-undergraduate work experience.Excellent analytical and problem-solving skills.Excellent communication skills, including the ability to explain your ideas, and explain technical analysis to a non-technical audience.A passion for marketing, data, and analytics.The extra stuff that would be nice:
Convenience or Retail marketing, operations, and/or analytics experienceExperience with the Paytronix systemExperience with loyalty programsBackground in business intelligence tools (Looker, Power BI)Business strategy experienceSalary: 70-75K
Benefits:
At Paytronix, we offer a wide variety of benefits aimed at allowing our employees to prioritize their well-being, and be their best selves:
Retirement :
Paytronix allows employees to contribute to their 401k through Fidelity with an additional annual flat rate company contribution.Medical :
Paytronix offers medical and dental benefits through Blue Cross Blue Shield, and vision insurance through EyeMed.Paytronix pays 75% of the premium for each of these benefits.Paytronix offers plans to contribute to Health Savings Accounts (HSA), Health Reimbursement Arrangements (HRA), Healthcare and Dependent Care FSAs.
Personal:
Employees that are expecting receive a
generous
Parental Leave offering.Paytronix offers company-paid Short-term and Long-term Disability, and Life Insurances.Accrued FTO (Flexible Time Off), off during public holidays, and "floating" holidays.Employee Betterment:
Paytronix offers an Employee Assistance Program, Tuition Reimbursement, and free LinkedIn Learning membership.Voluntary benefits include :
Pet insurance through Wishbone for your furry loved ones. This is at a discounted rate.Protection from identity theft.Legal coverage for matters including, but not limited to: home and real estate, estate planning, and elder care.
The kind of person we're looking for:
We're looking for an energetic, thoughtful, and persuasive person with client management skills and an interest in helping restaurant marketers use their data to drive business results. You'll work with Strategists to develop marketing plans for our clients, and then work with the client, Strategist, and Technical Consultants to flawlessly implement those plans and measure their effectiveness.
You'll need effective communication skills to listen to and understand your client's needs and to share your recommendations with them. You will need to be creative in coming up with new ideas, persuasive to convince your clients to try your ideas, and organized and detail-oriented to execute them. You will also need to be comfortable with campaign analytics to carefully measure campaign effectiveness.
In this role, you will participate in high-level strategy meetings with clients including Quarterly Business Reviews. You will work with the Strategist to put together the materials for these as well as take on a presenting role in these meetings.
The kind of stuff you'll be doing:
Onboarding new clients and helping them successfully launch their loyalty programs.Working with new clients to understand their specific needs, to coach them on what metrics matter, and to develop customized dashboards and reporting.Working with Strategists to develop account plans, particularly the marketing campaigns they will run, the goals we will aim for, etc.Developing customized guest segmentation strategies, and developing programs tailored to each segment to drive guest and program value.Working with Paytronix and Client teams to execute promotional strategies.Analyzing the effectiveness of promotional activity.Designing, measuring, and improving CRM programs.Conducting regular conference calls and in-person meetings to present your findings on a range of topics, and providing advice on how the client can improve their program.Coordinating with internal teams to execute analyses.Traveling less than 5% domestically.The kind of skills and experience you'll need:
This role is ideal for someone with 2+ years of post-undergraduate work experience.Excellent analytical and problem-solving skills.Excellent communication skills, including the ability to explain your ideas, and explain technical analysis to a non-technical audience.A passion for marketing, data, and analytics.The extra stuff that would be nice:
Convenience or Retail marketing, operations, and/or analytics experienceExperience with the Paytronix systemExperience with loyalty programsBackground in business intelligence tools (Looker, Power BI)Business strategy experienceSalary: 70-75K
Benefits:
At Paytronix, we offer a wide variety of benefits aimed at allowing our employees to prioritize their well-being, and be their best selves:
Retirement :
Paytronix allows employees to contribute to their 401k through Fidelity with an additional annual flat rate company contribution.Medical :
Paytronix offers medical and dental benefits through Blue Cross Blue Shield, and vision insurance through EyeMed.Paytronix pays 75% of the premium for each of these benefits.Paytronix offers plans to contribute to Health Savings Accounts (HSA), Health Reimbursement Arrangements (HRA), Healthcare and Dependent Care FSAs.
Personal:
Employees that are expecting receive a
generous
Parental Leave offering.Paytronix offers company-paid Short-term and Long-term Disability, and Life Insurances.Accrued FTO (Flexible Time Off), off during public holidays, and "floating" holidays.Employee Betterment:
Paytronix offers an Employee Assistance Program, Tuition Reimbursement, and free LinkedIn Learning membership.Voluntary benefits include :
Pet insurance through Wishbone for your furry loved ones. This is at a discounted rate.Protection from identity theft.Legal coverage for matters including, but not limited to: home and real estate, estate planning, and elder care.