Elijah House Foundation
IT Technician Support
Elijah House Foundation, Oroville, California, United States, 95965
Essential Duties
Troubleshoot and resolve end-user laptop/desktop PC issuesPC/Laptop Repair including cloning hard drives and hardware diagnosisSet up new computers and user accounts in a domain environmentSet up camera systems at facilitiesAdminister existing Active Directory EnvironmentsConfigure and deploy Printers / MFPsAdminister maintenance activities such as PatchingReport computer issues to vendor support, working through diagnostics and implementing the solutionEnsure the confidentiality and security of all informationDiagnose and resolve user software issues, printing, email, internet, wireless and local area network access problemsCoordinate timely repair of equipment remotely or onsite as neededAbility to prioritize service tickets by urgencyGeneral assistance with Microsoft Office Suite: Word, Excel, PowerPoint and OutlookTroubleshoot various types of specific softwareTroubleshoot failed backup jobsTroubleshoot low disk space issuesWillingness to work overtime, afterhours, and weekends as required by the task or project at handAdditional duties as requiredRequirements
Experience:
IT support: 1 year (Required)
Troubleshoot and resolve end-user laptop/desktop PC issuesPC/Laptop Repair including cloning hard drives and hardware diagnosisSet up new computers and user accounts in a domain environmentSet up camera systems at facilitiesAdminister existing Active Directory EnvironmentsConfigure and deploy Printers / MFPsAdminister maintenance activities such as PatchingReport computer issues to vendor support, working through diagnostics and implementing the solutionEnsure the confidentiality and security of all informationDiagnose and resolve user software issues, printing, email, internet, wireless and local area network access problemsCoordinate timely repair of equipment remotely or onsite as neededAbility to prioritize service tickets by urgencyGeneral assistance with Microsoft Office Suite: Word, Excel, PowerPoint and OutlookTroubleshoot various types of specific softwareTroubleshoot failed backup jobsTroubleshoot low disk space issuesWillingness to work overtime, afterhours, and weekends as required by the task or project at handAdditional duties as requiredRequirements
Experience:
IT support: 1 year (Required)