New York State Civil Service
Mental Health Program Specialist 2, Central Office;
New York State Civil Service, Poughkeepsie, New York, United States, 12600
NY HELP Yes
Agency Mental Health, Office of
Title Mental Health Program Specialist 2, Central Office;
Occupational Category Other Professional Careers
Salary Grade 23
Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)
Salary Range From $84156 to $106454 Annually
Employment Type Full-Time
Appointment Type Permanent
Jurisdictional Class Competitive Class
Travel Percentage 50%
Workweek Mon-Fri
Hours Per Week 37.5
Workday
From 8 AM
To 5 PM
Flextime allowed? No
Mandatory overtime? No
Compressed workweek allowed? No
Telecommuting allowed? Yes
County Dutchess
Street Address NYS Office of Mental Health, Hudson River Field Office
10 Ross Circle, Suite 5N
City Poughkeepsie
State NY
Zip Code 12601
Minimum Qualifications Transfer Opportunity:Candidates must have permanent status as a Mental Health Program Specialist 2 and be eligible for lateral transfer; OR be eligible to transfer via Section 70.1 of the Civil Service Law by having at least one year of permanent service in a qualifying title within two salary grades of the Grade 23 level. 55b/c Opportunity: Individuals certified eligible for the 55b/c program under the Governor’s Program to Hire Persons/Veterans with Disabilities pursuant to Section 55b/c of the Civil Service Law will also be considered. In addition to a current 55b/c eligibility letter, candidates must must possess a Bachelor's or higher degree in child and family studies, counseling and community psychology, creative arts therapy, criminal justice, health administration, hospital administration, marriage and family therapy, mental health counseling, nursing, psychoanalysis, psychology, public administration, public health, public policy, recreation therapy, rehabilitation counseling, social work, sociology, or special education AND and three years of professional clinical or administrative experience in a mental health program. Please provide a copy of your eligibility letter with your application.Non-Competitive Minimum Qualifications Under the NY HELPS Program:To be eligible for appointment, candidates must have: A bachelor's degree in child and family studies, counseling and community psychology, creative arts therapy, criminal justice, health administration, hospital administration, marriage and family therapy, mental health counseling, nursing, psychoanalysis, psychology, public administration, public health, public policy, recreation therapy, rehabilitation counseling, social work, sociology, or special education and three years of professional clinical or administrative experience in a federal or state operated, licensed, certified, or funded mental health program.A master's degree in child and family studies, counseling and community psychology, creative arts therapy, criminal justice, health administration, hospital administration, marriage and family therapy, mental health counseling, nursing, psychoanalysis, psychology, public administration, public health, public policy, recreation therapy, rehabilitation counseling, social work, sociology, or special education can substitute for one year of specialized experience.
Duties Description The New York State Office of Mental Health (OMH) is currently recruiting to fill a position for Concern Coordinator, Mental Health Program Specialist 2, SG 23, position in the Hudson River Field Office. The incumbents will be assigned Program Unit within the Field Office. The incumbent of this position will function as a concerns coordinator and will support addressing issues raised by the public related to the delivery of mental health services.Specific duties include, but are not limited to, the following:•Serve as a support to Central Office in coordinating requests for information from providers, recipients, and the public, etc.•Support Commissioner’s Correspondence, reviews all correspondence, develops draft responses, and submits to Central Office on or before assigned deadlines. •Update and supports resource list for callers whose concerns/questions can be handled via referral, including issues such as how to access public benefits, etc.•Documenst all efforts in the Everest system.•Track requests and timely resolution as part of the data analytics function described below. •Present and facilitate meetings with HRFO, Central office OQI staff, and local county leadership to discuss concerns trends and brainstorm on system changes/solutions. •Provide reminders to involved HRFO staff to complete responses.•Support HRFO staff to have clear protocols for handling frequent callers and updates list routinely, works with staff individualized plans to offer a consistent clear response to frequent callers.•Update a log and tickler system for all requests for information to ensure that these requests are handled in a timely professional manner and that to the greatest extent possible each issue raised has been resolved.•Work with subject matter experts within the HRFO to draft responses.•Coordinate with Central Office on timely submission, thoroughness of the response, and consistency with OMH policies and practices.• Will also assist with supporting Disaster mental Health (DMH )activities for the region, collaborating with OMH Central Office DMH staff and local county government (LGU)•Participate in special projects and meetings as required. Supports Coordination of meetings regarding High-Risk/High-Profiles:•Attend all High-Risk/High-Profile meetings; documents the results of team meetings; and keeps track of responsible parties and follow-up items by regularly updating the necessary staff.•Send reminders to make sure that follow-up items are handled between weekly meetings.
Additional Comments Specific scheduled hours and telecommuting availability for this position will be discussed during the interview process. Please note, employees are required to apply and obtain approval through management to telecommute according to operational needs and Agency Telecommuting Program Guidelines.The Mission of the New York State Office of Mental Health is to promote the mental health of all New Yorkers, with a focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances. Applicants with lived mental health experience are encouraged to apply. OMH is deeply committed to supporting underserved individuals, organizations, and communities. To this end, OMH is focused on implementing activities and initiatives to reduce disparities in access, quality, and treatment outcomes for underserved populations. A critical component of these efforts is ensuring OMH is a diverse and inclusive workplace where all employees' unique attributes and skills are valued and utilized to support the mission of the Agency. OMH is an equal opportunity/affirmative action employer.
Some positions may require additional credentials or a background check to verify your identity.
Name Aurora Korotchen
Telephone
Fax (518) 486-3897
Email Address OMHHRM@OMH.NY.GOV
Address
Street 44 Holland Avenue
City Albany
State NY
Zip Code 12229
Notes on Applying To be considered for this position, interested candidates should email a cover letter and resume in Microsoft Word or PDF format to omhhrm@omh.ny.gov. Please include the title of the position and Vacancy ID #168053 in the subject line of your email when applying. You are advised that, should you accept a job offer with the Office of Mental Health, you may be required to be fingerprinted and pay a fingerprint fee.
Agency Mental Health, Office of
Title Mental Health Program Specialist 2, Central Office;
Occupational Category Other Professional Careers
Salary Grade 23
Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)
Salary Range From $84156 to $106454 Annually
Employment Type Full-Time
Appointment Type Permanent
Jurisdictional Class Competitive Class
Travel Percentage 50%
Workweek Mon-Fri
Hours Per Week 37.5
Workday
From 8 AM
To 5 PM
Flextime allowed? No
Mandatory overtime? No
Compressed workweek allowed? No
Telecommuting allowed? Yes
County Dutchess
Street Address NYS Office of Mental Health, Hudson River Field Office
10 Ross Circle, Suite 5N
City Poughkeepsie
State NY
Zip Code 12601
Minimum Qualifications Transfer Opportunity:Candidates must have permanent status as a Mental Health Program Specialist 2 and be eligible for lateral transfer; OR be eligible to transfer via Section 70.1 of the Civil Service Law by having at least one year of permanent service in a qualifying title within two salary grades of the Grade 23 level. 55b/c Opportunity: Individuals certified eligible for the 55b/c program under the Governor’s Program to Hire Persons/Veterans with Disabilities pursuant to Section 55b/c of the Civil Service Law will also be considered. In addition to a current 55b/c eligibility letter, candidates must must possess a Bachelor's or higher degree in child and family studies, counseling and community psychology, creative arts therapy, criminal justice, health administration, hospital administration, marriage and family therapy, mental health counseling, nursing, psychoanalysis, psychology, public administration, public health, public policy, recreation therapy, rehabilitation counseling, social work, sociology, or special education AND and three years of professional clinical or administrative experience in a mental health program. Please provide a copy of your eligibility letter with your application.Non-Competitive Minimum Qualifications Under the NY HELPS Program:To be eligible for appointment, candidates must have: A bachelor's degree in child and family studies, counseling and community psychology, creative arts therapy, criminal justice, health administration, hospital administration, marriage and family therapy, mental health counseling, nursing, psychoanalysis, psychology, public administration, public health, public policy, recreation therapy, rehabilitation counseling, social work, sociology, or special education and three years of professional clinical or administrative experience in a federal or state operated, licensed, certified, or funded mental health program.A master's degree in child and family studies, counseling and community psychology, creative arts therapy, criminal justice, health administration, hospital administration, marriage and family therapy, mental health counseling, nursing, psychoanalysis, psychology, public administration, public health, public policy, recreation therapy, rehabilitation counseling, social work, sociology, or special education can substitute for one year of specialized experience.
Duties Description The New York State Office of Mental Health (OMH) is currently recruiting to fill a position for Concern Coordinator, Mental Health Program Specialist 2, SG 23, position in the Hudson River Field Office. The incumbents will be assigned Program Unit within the Field Office. The incumbent of this position will function as a concerns coordinator and will support addressing issues raised by the public related to the delivery of mental health services.Specific duties include, but are not limited to, the following:•Serve as a support to Central Office in coordinating requests for information from providers, recipients, and the public, etc.•Support Commissioner’s Correspondence, reviews all correspondence, develops draft responses, and submits to Central Office on or before assigned deadlines. •Update and supports resource list for callers whose concerns/questions can be handled via referral, including issues such as how to access public benefits, etc.•Documenst all efforts in the Everest system.•Track requests and timely resolution as part of the data analytics function described below. •Present and facilitate meetings with HRFO, Central office OQI staff, and local county leadership to discuss concerns trends and brainstorm on system changes/solutions. •Provide reminders to involved HRFO staff to complete responses.•Support HRFO staff to have clear protocols for handling frequent callers and updates list routinely, works with staff individualized plans to offer a consistent clear response to frequent callers.•Update a log and tickler system for all requests for information to ensure that these requests are handled in a timely professional manner and that to the greatest extent possible each issue raised has been resolved.•Work with subject matter experts within the HRFO to draft responses.•Coordinate with Central Office on timely submission, thoroughness of the response, and consistency with OMH policies and practices.• Will also assist with supporting Disaster mental Health (DMH )activities for the region, collaborating with OMH Central Office DMH staff and local county government (LGU)•Participate in special projects and meetings as required. Supports Coordination of meetings regarding High-Risk/High-Profiles:•Attend all High-Risk/High-Profile meetings; documents the results of team meetings; and keeps track of responsible parties and follow-up items by regularly updating the necessary staff.•Send reminders to make sure that follow-up items are handled between weekly meetings.
Additional Comments Specific scheduled hours and telecommuting availability for this position will be discussed during the interview process. Please note, employees are required to apply and obtain approval through management to telecommute according to operational needs and Agency Telecommuting Program Guidelines.The Mission of the New York State Office of Mental Health is to promote the mental health of all New Yorkers, with a focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances. Applicants with lived mental health experience are encouraged to apply. OMH is deeply committed to supporting underserved individuals, organizations, and communities. To this end, OMH is focused on implementing activities and initiatives to reduce disparities in access, quality, and treatment outcomes for underserved populations. A critical component of these efforts is ensuring OMH is a diverse and inclusive workplace where all employees' unique attributes and skills are valued and utilized to support the mission of the Agency. OMH is an equal opportunity/affirmative action employer.
Some positions may require additional credentials or a background check to verify your identity.
Name Aurora Korotchen
Telephone
Fax (518) 486-3897
Email Address OMHHRM@OMH.NY.GOV
Address
Street 44 Holland Avenue
City Albany
State NY
Zip Code 12229
Notes on Applying To be considered for this position, interested candidates should email a cover letter and resume in Microsoft Word or PDF format to omhhrm@omh.ny.gov. Please include the title of the position and Vacancy ID #168053 in the subject line of your email when applying. You are advised that, should you accept a job offer with the Office of Mental Health, you may be required to be fingerprinted and pay a fingerprint fee.