Saxon Global
Problem manager
Saxon Global, Atlanta, Georgia, United States, 30383
Focus on Problem Management, delivering continuous availability for GE applications and related infrastructure.The scope of our work is CoreTech managed P1, P2 and P3 priority incidents escalated to the Digital Operations Center (DOC) and the analysis for root cause so the right corrective actions are implemented to prevent or minimize recurrence or limit the incident impact.Work to meet internal Problem Tasks to agreed SLA's.