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DT Professional Services

SharePoint Operations Lead

DT Professional Services, Arlington, Virginia, United States, 22201


Job Summary:

DT Professional Services is seeking an experienced SharePoint Operations Lead to support our Government Client in a hybrid capacity in Crystal City, VA or Norfolk/Suffolk, VA. We provide reliable Microsoft SharePoint and Microsoft Dynamic 365 CRM platforms as a service to its customer base to host a variety of mission applications, collaboration, business intelligence, and workflows. Our team operates, maintains, assimilates, and upgrades multiple SharePoint and CRM instances. We examine and rationalize the existing content and customizations in the SharePoint production farms with the intent of migration to future generation environments.

As the SharePoint Operations Lead, you will be using DISA Governance policies, practices, and processes in addition to using cutting edge SharePoint technologies to deliver the best solutions to our clients. An Active Secret Clearance is required. This position is remote/hybrid & SIPR access requires periodic on-site visits at the DISA office a couple times a week as needed (the position requires local residence of The DMV area or Suffolk/Norfolk, VA area).

As with any position, additional expectations exist. Some of these are, but are not limited to, adhering to normal working hours, meeting deadlines, following company policies as outlined by the employee handbook, communicating daily with assigned supervisors, Sr. SharePoint Engineer/Architect, and staying focused on the assigned tasks.

Responsibilities:

Track and help troubleshoot widespread issues in the environment

Work closely with the Delivery Manager to report on the impact of changes to the environment

Attend change management meetings to ensure the team is aware of changes to the environment that could impact the SharePoint & CRM platform

Gather information from team members and coordinate with Service Partners independently

Serve as a point of escalation to the Analyst, Engineering, and Leadership teams when technical coordination is needed across teams

Multi-task and juggle competing priorities

Coordinate and conduct virtual team meetings across a wide range of audiences

Ensure the team is following best practices while also considering the unique needs of the customer

Provide knowledge sharing and training as needed to ensure the team is informed of Governance

Ensure changes, upgrades, and patches to the SharePoint environment are implemented in accordance with the SharePoint Governance Plan

Author and maintain SharePoint Governance Plan

Ensure SharePoint Governance adheres to Microsoft best practices (i.e., performing recurring audits, etc.)

Ensure SharePoint Governance is consistent with overall Governance

Identify risks and issues in the environment and work with the appropriate teams to mitigate, in addition to identifying technical risks to schedules and performance

Identify and document capability gaps and areas for improvement

Identify and make recommendations for tools

Basic Qualifications:

Must possess a DoD issued active Secret Clearance

Strong SharePoint background, with migration and trouble-shooting experience

Strong knowledge of Microsoft 365 tools and capabilities

Strong knowledge of Risk Management Framework (RMF) process and documentation

Synthesize business requirements into system functionality within the SharePoint framework

Experience updating technical documentation such as SOPs, Design documentation/guides, Network Diagrams

Excellent organizational and time management skills; ability to work independently and solve problems

Self-starter with the ability to identify what tasks need to be prioritized based on the impact(s) to the environment and team

Strong problem solving and critical thinking abilities with the ability to brainstorm with the Architect, Delivery Manager, and team to identify and analyze possible solutions for changes to the environment or processes

Strong written and verbal communication skills to effectively and professionally communicate across multiple teams and audiences

Strong work ethic with the flexibility to attend meetings outside business hours as needed

3+ years of experience with SharePoint Online with an understanding of SharePoint On-Prem and underlying services

3+ years of experience in a Team-Lead or Management role

Preferred Qualifications:

Bachelor’s Degree in a technical specialty preferred

Project Management experience

Preference is local to the DC metro area

Knowledge of and experience with Power Platform and licensing

2+ years experience in support of DoD environment in addition to a strong understanding of DoD mission and business practices

Security + Certification

The compensation range for this position: $100,000 - $140,000 annually.

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