Bobrick
Business Analyst III
Bobrick, Los Angeles, California, United States, 90079
Summary:
The Business Analyst III will respond to enterprise software related end user requests for assistance and primarily be responsible for the review and analysis of complex application and reporting issues, independently fulfilling ad hoc data requests and coordinating with business application owners the testing and issue resolution of new software before production release to end users. The Business Analyst III is the principal owner of end user support for Bobrick enterprise software and will ensure end users are provided timely support consistent with established KPI's. They will primarily partner with our Finance and Project Management team.
Essential Duties & Responsibilities:Provide software support for Bobrick enterprise application including answering detailed operation inquiries, verification and analysis of reported software bugs, analysis of business rules and data involved with report discrepancies and planning and executing the modification of key system attributes.Maintain software bugs and enhancement lists and priorities and coordinate with end users on priorities and scheduling.Gathering and documenting business requirements from stakeholders.Translating business needs into technical specifications.Build and refine testing scripts.Collaborating with technical teams to ensure solutions are viable and scalable.Liaising between the business units, technology teams, and support teams.Identifying areas for improvement in existing business processes.Developing training materials and conducting training sessions for end-users.Monitoring and reporting on risk status throughout the project lifecycle. Developing mitigation strategies to manage risks effectively.Ensuring that business processes and solutions comply with relevant regulations and standards.Independently complete special data requests by creating and using query scripts.Support enterprise application permission related requests.Support financial year end close processing.Lead the annual physical inventory processing ensuring that steps are closely followed, system outputs are correct and provide ad hoc data as requested.Perform other related duties and projects as requiredQualifications:
Bachelor's degree in Business Administration, Finance, Information Technology, Computer Science, or a related field.Experience with ERP systems. Infor Syteline, OneStream, and Smartsheet preferred.Five to ten years of experience supporting enterprise manufacturing and distribution software preferred.Experience with data analytics tools (e.g., SQL, Excel, Tableau) a plus.Proven experience in a senior or lead analyst role with successful project delivery.Must have excellent organization skills and ability to prioritize tasks and to work independentlySchedule:
M-F, 8am-5pm (Onsite, flexible hybrid)
Salary : $98K - $115K
Benefits:
401(k)Medical, dental, vision insuranceHealth savings accountPaid time offAbout the Company:
Bobrick, headquartered in North Hollywood, CA, is the industry-leading manufacturer of Stainless Steel commercial washroom accessories with 100+ years of experience (back when it was a start-up, Bobrick invented the lavatory-mounted soap dispenser!). A mid-sized, privately owned company, Bobrick includes brands such as Koala Kare, operates 6 manufacturing facilities throughout the US and Canada, and conducts business in over 85 countries worldwide.
Bobrick's Culture:
We view our culture as a competitive advantage and a foundation for continued success. Our positive and supportive culture encourages our people to do their best work every day. Bobrick respects work-life balance, has a strong commitment to employee development and attributes its success to four core values and their alignment with its employees, suppliers, sales representatives, distributors and other channel partners. We are dedicated to:
Conduct all aspects of business honestly, ethically, and responsibly.Offer the best value.Treat each employee with dignity and as an individualContinuously improve everything we do.#LI-onsite
The Business Analyst III will respond to enterprise software related end user requests for assistance and primarily be responsible for the review and analysis of complex application and reporting issues, independently fulfilling ad hoc data requests and coordinating with business application owners the testing and issue resolution of new software before production release to end users. The Business Analyst III is the principal owner of end user support for Bobrick enterprise software and will ensure end users are provided timely support consistent with established KPI's. They will primarily partner with our Finance and Project Management team.
Essential Duties & Responsibilities:Provide software support for Bobrick enterprise application including answering detailed operation inquiries, verification and analysis of reported software bugs, analysis of business rules and data involved with report discrepancies and planning and executing the modification of key system attributes.Maintain software bugs and enhancement lists and priorities and coordinate with end users on priorities and scheduling.Gathering and documenting business requirements from stakeholders.Translating business needs into technical specifications.Build and refine testing scripts.Collaborating with technical teams to ensure solutions are viable and scalable.Liaising between the business units, technology teams, and support teams.Identifying areas for improvement in existing business processes.Developing training materials and conducting training sessions for end-users.Monitoring and reporting on risk status throughout the project lifecycle. Developing mitigation strategies to manage risks effectively.Ensuring that business processes and solutions comply with relevant regulations and standards.Independently complete special data requests by creating and using query scripts.Support enterprise application permission related requests.Support financial year end close processing.Lead the annual physical inventory processing ensuring that steps are closely followed, system outputs are correct and provide ad hoc data as requested.Perform other related duties and projects as requiredQualifications:
Bachelor's degree in Business Administration, Finance, Information Technology, Computer Science, or a related field.Experience with ERP systems. Infor Syteline, OneStream, and Smartsheet preferred.Five to ten years of experience supporting enterprise manufacturing and distribution software preferred.Experience with data analytics tools (e.g., SQL, Excel, Tableau) a plus.Proven experience in a senior or lead analyst role with successful project delivery.Must have excellent organization skills and ability to prioritize tasks and to work independentlySchedule:
M-F, 8am-5pm (Onsite, flexible hybrid)
Salary : $98K - $115K
Benefits:
401(k)Medical, dental, vision insuranceHealth savings accountPaid time offAbout the Company:
Bobrick, headquartered in North Hollywood, CA, is the industry-leading manufacturer of Stainless Steel commercial washroom accessories with 100+ years of experience (back when it was a start-up, Bobrick invented the lavatory-mounted soap dispenser!). A mid-sized, privately owned company, Bobrick includes brands such as Koala Kare, operates 6 manufacturing facilities throughout the US and Canada, and conducts business in over 85 countries worldwide.
Bobrick's Culture:
We view our culture as a competitive advantage and a foundation for continued success. Our positive and supportive culture encourages our people to do their best work every day. Bobrick respects work-life balance, has a strong commitment to employee development and attributes its success to four core values and their alignment with its employees, suppliers, sales representatives, distributors and other channel partners. We are dedicated to:
Conduct all aspects of business honestly, ethically, and responsibly.Offer the best value.Treat each employee with dignity and as an individualContinuously improve everything we do.#LI-onsite