American Express
Infrastructure Engineer
American Express, Phoenix, Arizona, United States, 85003
Description
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Job Description:
As an Infrastructure Engineer in the Campus environment, you will be part of a regional team, working with Lead Infrastructure Engineers to deliver automation, highly available network infrastructure according to American Express network standards, partner with the Network Operations Center for occasional support activities, and assist the Lifecycle team with Network Asset Refresh activities. We are looking for candidates who are excited to solve problems and learn new technologies.
As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.
Job Responsibilities:
Work with Lead Infrastructure Engineers on network device selection and design process based on American Express standards
Implement and configure network infrastructure according to American Express standards
Automate network infrastructure and processes
Partner with Network Operations Center to troubleshoot network issues when necessary
Support network infrastructure retrofits, asset refreshes, and remediation activities as required
Create technical design/implementation documentation
Collaborate with vendor partners to install, configure, test, and certify network solutions
Expected to be present in the office three days a week
Expected to work occasional nights and weekends
Travel 10-20%
Required Skills:
Scripting languages and configuration management tools such as Python, Ansible
Development tools (Git, Jira, Bit Bucket)
Security best practices for network design
2 years of experience in building and supporting large scale data networks
Moderate knowledge in routing protocols such as OSPF and BGP
Moderate knowledge in routing and switching technologies such as Spanning Tree, 802.1Q, Port-Channels, 802.1x, QoS, VXLAN, SVIs and Experience with Multicast
Understanding of NetFlow and SFlow
Strong IP knowledge, including TCP and UDP
Sniffer/capture tools such as Wireshark
Experience with Cisco Catalyst Switches
Experience with Arista Network Switches
Experience with router platforms and Layer 3 Switching
Good understanding of security infrastructure such as Palo Alto, Cisco PIX, ASA Firewalls and TAPs
Must be willing to learn new technologies while being able to adapt to a fast-paced service driven environment
Proficient with Microsoft Visio, Excel, Word, and PowerPoint
Excellent communication skills, both oral and written, with ability to communicate to all levels of peers, customers, and leadership
Preferred Additional Skills:
Experience with Wireless solutions, such as Aruba or Cisco
Familiarity with Arista and Aruba switching
Familiarity with Spectrum and Splunk
Knowledge of Service Now
Understanding of SDWAN
Certification Requirements:
Cisco CCNA or CCNP preferred
Qualifications
Salary Range: $70,000.00 to $135,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid arrangements depending on role and business need
20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will work in a hybrid model (combination of in-office and virtual days) .
US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
Job: Technologies
Primary Location: US-Arizona-Phoenix
Schedule Full-time
Req ID: 24017010
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Job Description:
As an Infrastructure Engineer in the Campus environment, you will be part of a regional team, working with Lead Infrastructure Engineers to deliver automation, highly available network infrastructure according to American Express network standards, partner with the Network Operations Center for occasional support activities, and assist the Lifecycle team with Network Asset Refresh activities. We are looking for candidates who are excited to solve problems and learn new technologies.
As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.
Job Responsibilities:
Work with Lead Infrastructure Engineers on network device selection and design process based on American Express standards
Implement and configure network infrastructure according to American Express standards
Automate network infrastructure and processes
Partner with Network Operations Center to troubleshoot network issues when necessary
Support network infrastructure retrofits, asset refreshes, and remediation activities as required
Create technical design/implementation documentation
Collaborate with vendor partners to install, configure, test, and certify network solutions
Expected to be present in the office three days a week
Expected to work occasional nights and weekends
Travel 10-20%
Required Skills:
Scripting languages and configuration management tools such as Python, Ansible
Development tools (Git, Jira, Bit Bucket)
Security best practices for network design
2 years of experience in building and supporting large scale data networks
Moderate knowledge in routing protocols such as OSPF and BGP
Moderate knowledge in routing and switching technologies such as Spanning Tree, 802.1Q, Port-Channels, 802.1x, QoS, VXLAN, SVIs and Experience with Multicast
Understanding of NetFlow and SFlow
Strong IP knowledge, including TCP and UDP
Sniffer/capture tools such as Wireshark
Experience with Cisco Catalyst Switches
Experience with Arista Network Switches
Experience with router platforms and Layer 3 Switching
Good understanding of security infrastructure such as Palo Alto, Cisco PIX, ASA Firewalls and TAPs
Must be willing to learn new technologies while being able to adapt to a fast-paced service driven environment
Proficient with Microsoft Visio, Excel, Word, and PowerPoint
Excellent communication skills, both oral and written, with ability to communicate to all levels of peers, customers, and leadership
Preferred Additional Skills:
Experience with Wireless solutions, such as Aruba or Cisco
Familiarity with Arista and Aruba switching
Familiarity with Spectrum and Splunk
Knowledge of Service Now
Understanding of SDWAN
Certification Requirements:
Cisco CCNA or CCNP preferred
Qualifications
Salary Range: $70,000.00 to $135,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid arrangements depending on role and business need
20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will work in a hybrid model (combination of in-office and virtual days) .
US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
Job: Technologies
Primary Location: US-Arizona-Phoenix
Schedule Full-time
Req ID: 24017010