HomeFirst Services of Santa Clara County
Temp Case Manager-CWSP Mt. View
HomeFirst Services of Santa Clara County, Mountain View, California, us, 94039
Job Details
LevelExperienced
Job LocationMountain View CWSP - Mountain View, CA
Position TypeTemporary
Education LevelHigh School
Salary Range$29.77 - $29.77 Hourly
Travel PercentageUp to 25%
Job ShiftAny
Job CategoryNonprofit - Social Services
Description
Position: Temporary Case Manager
Location: Cold Weather Shelter Program, Mountain View
Employment Type:Temporary, Full Time, Non-Exempt
Compensation: $29.77/hourly
This is a temporary benefited role for the term of the program from current month thru April2025. These dates are subject to a slight change in the dates due to program needs.
THE ORGANIZATION:
HomeFirst™ is a leading provider of housing services: prevention, outreach, shelter, interim, and permanent housing programming for individuals who are housing insecure or unhoused in the Bay Area of California. We serve more than 5,000 adults, Veterans, families, and youth each year through a continuum of care, which meets people where they are and works to support a housing plan specific to each individual.
HomeFirst has approximately 500 staff working across two Bay Area counties including Sonoma and Santa Clara County. HomeFirst operates more than 15 locations, including The James F. Boccardo Regional Reception Center (BRC), Family Living Centers, Labath Landing Interim Housing, and more. Our core elements include, but are not limited to:
PreventionStreet-based ServicesEmergency HousingPermanent Housing InterventionsSupportive ServicesAffordable HousingSystems LeadershipHomeFirst is committed to a culture of demonstrating our core values.
Activism | Creativity | Excellence | Passion| Respect | Responsibility | Teamwork
Program Summary:
The Cold Weather Shelter Program offers a safe environment for women and families in Mountain View during the winter season. The Case Manager is committed to ending homelessness via the principles of Housing First and Harm Reduction. They demonstrate this commitment through their proactive and creative approach to program interventions and services. They recognize the time sensitivity required to support those in crisis to maintain or secure housing stability and exercise empathy toward those we serve.They apply this same passion in their care and attention for the details, contract compliance, and pursuit of performance benchmarks.
Responsibilities:
Direct Services (70%)
Provide case management services. This may include:
Initial enrollmentSecurity and safety support of participantsOngoing needs and status assessmentsBudgetingInformation and referralCrisis de-escalationSafety planning, risk assessment, and mandated reportingEmployment and benefits assistanceAdvocacyOther direct service provision
Collaborate with community partners regarding support services for the participantsMaintain open lines of communication, and provide regular updates to supervisorEngage in the consistent application of evidence-based practicesMaintain professional relations and conductMeet regularly with program participants at a frequency determined by the participant's needsDocumentation (20%)
Document, via progress notes in HMIS, all case management activity within 3 business days and maintain all other case file paperwork and documentationParticipate in ongoing analysis of, and program alignment with, industry best practicesProactively and consistently improve the quality and effectiveness of program servicesConduct and document ongoing re-assessments of the participant's needs and status, to include VI-SPDATGeneral (10%)
Attend all meetings and training relevant to this positionAssist with office-related tasks as neededAssist with other duties assignedSkills, Abilities, and Knowledge:
Desire to work with people of diverse social backgroundsStrong written and oral communication skillsHigh level of flexibility and ability to prioritize appropriatelyAbility to present oneself and the agency professionally to internal and external audiencesAbility to work as a member of a teamBi-lingual capabilities a plusOther:
Able to perform sedentary work;Able to lift up to 30 lbs. on occasion;Ability to use keyboard and read computer screens for extended periods;Able to stand/sit for extended periods, kneel, reach and bend related to the completion of duties;Benefits of joining the HomeFirst team
Professional growth opportunities within the organization100% medical coverage for employees with an opportunity to add dependents at a shared cost12 observed HolidaysGenerous PTO, accrual begin with 120 hours annually and increase with tenure4 hours of Community Engagement provided annuallyAccess to our Emergency Assistance Program (EAP) servicesPet Insurance options availableHomeFirst is proud to be an Equal Opportunity and Affirmative Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Additionally, HomeFirst participates in the E-Verify program, as required by law.
HomeFirst is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or an accommodation due to a disability, please let your recruiter know.
HomeFirst takes pride in its safety values, the wellness of our team, and respect for everyone we serve. Due to this commitment, HomeFirst Services mandates that all employees be vaccinated or render a religious or medical exemption effective September 13, 2021.
Qualifications
Minimum Qualifications:
Minimum two years' experience in social services - No experience required for applicants with a bachelor's degree in psychology, counseling, mental health, human services or related fieldLived experience OR understanding of and sensitivity to the needs of the unhoused populationFluent in Microsoft Office Suite
LevelExperienced
Job LocationMountain View CWSP - Mountain View, CA
Position TypeTemporary
Education LevelHigh School
Salary Range$29.77 - $29.77 Hourly
Travel PercentageUp to 25%
Job ShiftAny
Job CategoryNonprofit - Social Services
Description
Position: Temporary Case Manager
Location: Cold Weather Shelter Program, Mountain View
Employment Type:Temporary, Full Time, Non-Exempt
Compensation: $29.77/hourly
This is a temporary benefited role for the term of the program from current month thru April2025. These dates are subject to a slight change in the dates due to program needs.
THE ORGANIZATION:
HomeFirst™ is a leading provider of housing services: prevention, outreach, shelter, interim, and permanent housing programming for individuals who are housing insecure or unhoused in the Bay Area of California. We serve more than 5,000 adults, Veterans, families, and youth each year through a continuum of care, which meets people where they are and works to support a housing plan specific to each individual.
HomeFirst has approximately 500 staff working across two Bay Area counties including Sonoma and Santa Clara County. HomeFirst operates more than 15 locations, including The James F. Boccardo Regional Reception Center (BRC), Family Living Centers, Labath Landing Interim Housing, and more. Our core elements include, but are not limited to:
PreventionStreet-based ServicesEmergency HousingPermanent Housing InterventionsSupportive ServicesAffordable HousingSystems LeadershipHomeFirst is committed to a culture of demonstrating our core values.
Activism | Creativity | Excellence | Passion| Respect | Responsibility | Teamwork
Program Summary:
The Cold Weather Shelter Program offers a safe environment for women and families in Mountain View during the winter season. The Case Manager is committed to ending homelessness via the principles of Housing First and Harm Reduction. They demonstrate this commitment through their proactive and creative approach to program interventions and services. They recognize the time sensitivity required to support those in crisis to maintain or secure housing stability and exercise empathy toward those we serve.They apply this same passion in their care and attention for the details, contract compliance, and pursuit of performance benchmarks.
Responsibilities:
Direct Services (70%)
Provide case management services. This may include:
Initial enrollmentSecurity and safety support of participantsOngoing needs and status assessmentsBudgetingInformation and referralCrisis de-escalationSafety planning, risk assessment, and mandated reportingEmployment and benefits assistanceAdvocacyOther direct service provision
Collaborate with community partners regarding support services for the participantsMaintain open lines of communication, and provide regular updates to supervisorEngage in the consistent application of evidence-based practicesMaintain professional relations and conductMeet regularly with program participants at a frequency determined by the participant's needsDocumentation (20%)
Document, via progress notes in HMIS, all case management activity within 3 business days and maintain all other case file paperwork and documentationParticipate in ongoing analysis of, and program alignment with, industry best practicesProactively and consistently improve the quality and effectiveness of program servicesConduct and document ongoing re-assessments of the participant's needs and status, to include VI-SPDATGeneral (10%)
Attend all meetings and training relevant to this positionAssist with office-related tasks as neededAssist with other duties assignedSkills, Abilities, and Knowledge:
Desire to work with people of diverse social backgroundsStrong written and oral communication skillsHigh level of flexibility and ability to prioritize appropriatelyAbility to present oneself and the agency professionally to internal and external audiencesAbility to work as a member of a teamBi-lingual capabilities a plusOther:
Able to perform sedentary work;Able to lift up to 30 lbs. on occasion;Ability to use keyboard and read computer screens for extended periods;Able to stand/sit for extended periods, kneel, reach and bend related to the completion of duties;Benefits of joining the HomeFirst team
Professional growth opportunities within the organization100% medical coverage for employees with an opportunity to add dependents at a shared cost12 observed HolidaysGenerous PTO, accrual begin with 120 hours annually and increase with tenure4 hours of Community Engagement provided annuallyAccess to our Emergency Assistance Program (EAP) servicesPet Insurance options availableHomeFirst is proud to be an Equal Opportunity and Affirmative Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Additionally, HomeFirst participates in the E-Verify program, as required by law.
HomeFirst is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or an accommodation due to a disability, please let your recruiter know.
HomeFirst takes pride in its safety values, the wellness of our team, and respect for everyone we serve. Due to this commitment, HomeFirst Services mandates that all employees be vaccinated or render a religious or medical exemption effective September 13, 2021.
Qualifications
Minimum Qualifications:
Minimum two years' experience in social services - No experience required for applicants with a bachelor's degree in psychology, counseling, mental health, human services or related fieldLived experience OR understanding of and sensitivity to the needs of the unhoused populationFluent in Microsoft Office Suite