Apolis
Solutions Architect D365 CRM and Power Platform
Apolis, Chicago, Illinois, United States, 60290
Role: Solutions Architect D365 CRM and Power PlatformWork location: Chicago , Illinois: Local Only: Yes or No?Location: onsite.Local or willing to relocate at their own expense.
JOB DESCRIPTIONRequired Qualifications:• 10+ years of Microsoft Dynamics Customer Engagement application development experience (include D365 Sales, Customer Service and Marketing)• Proven ability to create innovative solutions to solve complex business requirements, and streamline/automate business processes• Demonstrated experience in data management and migration using ETL tools (KingsWaySoft SSIS, Tibco Scribe etc) and methodologies• Demonstrated experience in integrating SharePoint Online with Dynamics 365 CE apps.• Demonstrated experience in configuring and customizing Resco mobile app platform for D365 CRM.• Demonstrated experience in configuring and customizing ClickDimensions email marketing app for D365 CRM.• Ability to design and develop automations using Power Automate, Azure Functions, Logic Apps and North52 formulas• Demonstrated ability to manage customer facing portals using Power Pages• Expert level certification(s) in Dynamics 365 CE, Power Platform certifications• Demonstrated analytical, problem-solving, organizational, interpersonal, communication skills• Experience with leading or participating in the gathering and documenting of business processes and requirements for the system with key business users• Creation of Functional and Technical Specifications documentation for the project including specifications for customizations, data migration, and system integrations• Experience with SDK and 3rd party tools for Dynamics 365 CE/CDS/Power Apps• Understanding of Dataverse API, REST/ODATA and SOAP endpoints• Experience with .NET, C#, and JavaScript libraries• Effective customer relationship, confident client facing and interpersonal skillsResponsibilities• Participate in customization and configuration for CRM solutions• Work with multiple vendor and client teams on designing and delivering solutions• Work with Client IT teams, Business SMEs, Vendor Teams and end users throughout the SDLC cycle.• Be the First level of contact and support for system requirements or issues.• Lead the offshore support team for timely resolution of system issues• Design, code, test, debug and document software solutions using appropriate processes, tools, frameworks, libraries, patterns, best practices and standards• Design data migration strategies and ensure smooth execution of data load tasks• Design SharePoint and AAD integrations with D365 Apps / Dataverse• Diagnose, troubleshoot and monitor problems with existing solution and resolve these issues in in a timely and accurate manner• Understand and adhere to applicable quality and security standards and processes• Create and maintain technical documentation, and contribute to project deliverables where applicable
JOB DESCRIPTIONRequired Qualifications:• 10+ years of Microsoft Dynamics Customer Engagement application development experience (include D365 Sales, Customer Service and Marketing)• Proven ability to create innovative solutions to solve complex business requirements, and streamline/automate business processes• Demonstrated experience in data management and migration using ETL tools (KingsWaySoft SSIS, Tibco Scribe etc) and methodologies• Demonstrated experience in integrating SharePoint Online with Dynamics 365 CE apps.• Demonstrated experience in configuring and customizing Resco mobile app platform for D365 CRM.• Demonstrated experience in configuring and customizing ClickDimensions email marketing app for D365 CRM.• Ability to design and develop automations using Power Automate, Azure Functions, Logic Apps and North52 formulas• Demonstrated ability to manage customer facing portals using Power Pages• Expert level certification(s) in Dynamics 365 CE, Power Platform certifications• Demonstrated analytical, problem-solving, organizational, interpersonal, communication skills• Experience with leading or participating in the gathering and documenting of business processes and requirements for the system with key business users• Creation of Functional and Technical Specifications documentation for the project including specifications for customizations, data migration, and system integrations• Experience with SDK and 3rd party tools for Dynamics 365 CE/CDS/Power Apps• Understanding of Dataverse API, REST/ODATA and SOAP endpoints• Experience with .NET, C#, and JavaScript libraries• Effective customer relationship, confident client facing and interpersonal skillsResponsibilities• Participate in customization and configuration for CRM solutions• Work with multiple vendor and client teams on designing and delivering solutions• Work with Client IT teams, Business SMEs, Vendor Teams and end users throughout the SDLC cycle.• Be the First level of contact and support for system requirements or issues.• Lead the offshore support team for timely resolution of system issues• Design, code, test, debug and document software solutions using appropriate processes, tools, frameworks, libraries, patterns, best practices and standards• Design data migration strategies and ensure smooth execution of data load tasks• Design SharePoint and AAD integrations with D365 Apps / Dataverse• Diagnose, troubleshoot and monitor problems with existing solution and resolve these issues in in a timely and accurate manner• Understand and adhere to applicable quality and security standards and processes• Create and maintain technical documentation, and contribute to project deliverables where applicable