TEKsystems
Dynamics 365 - F&O Technical Support Engineer
TEKsystems, Fargo, North Dakota, us, 58126
Description:
Highly Desired Qualifications for every Dynamics team
• Experience in Dynamics 365 F&O environment required - specifically the Finance product.
• Excellent Communication Skills: verbal, listening and written.
• Experience in customer facing service role in any capacity.
• Interpersonal and relationship skills proven through work experience.
• Passion for lifelong learning and personal and professional development
• Research, Problem Solving and Troubleshooting Skills - Thinking logically and demonstrating use of available resources.
• Ability to work shifts in hours outside of local business hours and/or work a shift that covers a weekend day once ramped/trained if there is a business need.
Pod Specific Desired Qualifications
Experience in one or more of these areas is desirable:
• Dynamics 365 F&O Functionality: In-depth knowledge of Dynamics 365 F&O modules including finance, supply chain management, manufacturing, retail, human resources, etc.
• Customization and Configuration: Ability to customize and configure Dynamics 365 F&O to meet specific business requirements, including modifying entities, forms, workflows, and reports.
• Data Migration and Integration: Proficiency in data migration strategies and integration techniques between Dynamics 365 F&O and other systems, using tools like Data Entity Wizard, Data Management Framework, and Common Data Service.
• Lifecycle Services (LCS): Familiarity with Dynamics 365 Lifecycle Services for managing implementations, updates, and deployments, including environment management, issue diagnostics, and monitoring.
• Power Platform Integration: Understanding the integration possibilities with the Power Platform (Power BI, Power Apps, Power Automate) to extend and enhance Dynamics 365 F&O functionalities.
• Security and Role-based Access Control: Implementing security measures within Dynamics 365 F&O, managing user roles, permissions, and ensuring compliance with data security standards.
• Report Development and Analytics: Proficiency in building and customizing reports using tools like Power BI or SQL Server Reporting Services (SSRS) and leveraging analytical capabilities within Dynamics 365 F&O.
• Development Skills (X++, .NET): Knowledge of programming languages like X++ for customization and .NET for extending functionality in Dynamics 365 F&O.
• Upgrade and Patch Management: Understanding upgrade paths, applying patches, and managing version upgrades of Dynamics 365 F&O while ensuring minimal disruption to operations.
• Troubleshooting and Support: Proficiency in diagnosing and resolving technical issues, performing root cause analysis, and providing effective technical support to end-users.
Skills:
Dynamics, X++ coding, Dynamics F&O, X++, CRMTD
Top Skills Details:
Dynamics, X++ coding, Dynamics F&O
Additional Skills & Qualifications:
Dynamics 365
**Strong CRM related Finance usage and knowledge in a support fashion. The how the platform is used for certain finance and accounting functionality, being able to support customers use and customization of Accounting/Finance functions within D365
Experience Level:
Expert Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Highly Desired Qualifications for every Dynamics team
• Experience in Dynamics 365 F&O environment required - specifically the Finance product.
• Excellent Communication Skills: verbal, listening and written.
• Experience in customer facing service role in any capacity.
• Interpersonal and relationship skills proven through work experience.
• Passion for lifelong learning and personal and professional development
• Research, Problem Solving and Troubleshooting Skills - Thinking logically and demonstrating use of available resources.
• Ability to work shifts in hours outside of local business hours and/or work a shift that covers a weekend day once ramped/trained if there is a business need.
Pod Specific Desired Qualifications
Experience in one or more of these areas is desirable:
• Dynamics 365 F&O Functionality: In-depth knowledge of Dynamics 365 F&O modules including finance, supply chain management, manufacturing, retail, human resources, etc.
• Customization and Configuration: Ability to customize and configure Dynamics 365 F&O to meet specific business requirements, including modifying entities, forms, workflows, and reports.
• Data Migration and Integration: Proficiency in data migration strategies and integration techniques between Dynamics 365 F&O and other systems, using tools like Data Entity Wizard, Data Management Framework, and Common Data Service.
• Lifecycle Services (LCS): Familiarity with Dynamics 365 Lifecycle Services for managing implementations, updates, and deployments, including environment management, issue diagnostics, and monitoring.
• Power Platform Integration: Understanding the integration possibilities with the Power Platform (Power BI, Power Apps, Power Automate) to extend and enhance Dynamics 365 F&O functionalities.
• Security and Role-based Access Control: Implementing security measures within Dynamics 365 F&O, managing user roles, permissions, and ensuring compliance with data security standards.
• Report Development and Analytics: Proficiency in building and customizing reports using tools like Power BI or SQL Server Reporting Services (SSRS) and leveraging analytical capabilities within Dynamics 365 F&O.
• Development Skills (X++, .NET): Knowledge of programming languages like X++ for customization and .NET for extending functionality in Dynamics 365 F&O.
• Upgrade and Patch Management: Understanding upgrade paths, applying patches, and managing version upgrades of Dynamics 365 F&O while ensuring minimal disruption to operations.
• Troubleshooting and Support: Proficiency in diagnosing and resolving technical issues, performing root cause analysis, and providing effective technical support to end-users.
Skills:
Dynamics, X++ coding, Dynamics F&O, X++, CRMTD
Top Skills Details:
Dynamics, X++ coding, Dynamics F&O
Additional Skills & Qualifications:
Dynamics 365
**Strong CRM related Finance usage and knowledge in a support fashion. The how the platform is used for certain finance and accounting functionality, being able to support customers use and customization of Accounting/Finance functions within D365
Experience Level:
Expert Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.