Universal Business Solutions
Systems Support Engineer 1
Universal Business Solutions, Atlanta, Georgia, United States, 30383
Systems Support Engineer 16 Month Contract (W2)Atlanta, GA (Onsite)
Under direct supervision, provides management information system user support on a continuing basis, either by phone or site visit. Troubleshoots end-user problems.
Primary Duties & Responsibilities:Perform basic level design, integration, implementation and modification of assigned user information systems.This includes coordination of the installation, testing, operation, troubleshooting and maintenance of those systems.Provide functional and technical expertise in support of user systems operation and maintenance.May include support of labs, training facilities and general IT office software and hardware. Temp work will interact on a consistent basis with departmental users.Conduct needs analysis, planning and scheduling the installation of new or modified hardware/software.Develop functional and technical IT system requirements and specifications.Provide technical support through allocating systems resources, managing accounts, administering passwords, documentation, security, recoverability and access.Monitor and report on system performance.Maintain hardware and software inventories including developing and updating departmental distributed software license management policy.Perform other duties as assigned.
Minimum Qualifications:Experience with enterprise applications not limited to:
DevSecOps, Cameo and Teamwork CloudPKI certificate managementVDI infrastructure managementEnterprise storage including quota managementBackup and disaster recoverySystem updates and upgradesSystem hardeningGeneral troubleshooting and other assigned dutiesCommand line proficiency preferredThe selected candidate will directly support classified systems in the Dept. of Defense's (DoD) closed areas; as a result, will require a minimum of a Final DoD Secret clearance on the first day in order to perform this work.
Education:
Bachelor's Degree or an equivalent combination of education and experience.
Preferred Qualifications:
2 plus years of solid job-related experiencePrefer candidates with 10+ years of solid job-related experience due to the complexity of work
Under direct supervision, provides management information system user support on a continuing basis, either by phone or site visit. Troubleshoots end-user problems.
Primary Duties & Responsibilities:Perform basic level design, integration, implementation and modification of assigned user information systems.This includes coordination of the installation, testing, operation, troubleshooting and maintenance of those systems.Provide functional and technical expertise in support of user systems operation and maintenance.May include support of labs, training facilities and general IT office software and hardware. Temp work will interact on a consistent basis with departmental users.Conduct needs analysis, planning and scheduling the installation of new or modified hardware/software.Develop functional and technical IT system requirements and specifications.Provide technical support through allocating systems resources, managing accounts, administering passwords, documentation, security, recoverability and access.Monitor and report on system performance.Maintain hardware and software inventories including developing and updating departmental distributed software license management policy.Perform other duties as assigned.
Minimum Qualifications:Experience with enterprise applications not limited to:
DevSecOps, Cameo and Teamwork CloudPKI certificate managementVDI infrastructure managementEnterprise storage including quota managementBackup and disaster recoverySystem updates and upgradesSystem hardeningGeneral troubleshooting and other assigned dutiesCommand line proficiency preferredThe selected candidate will directly support classified systems in the Dept. of Defense's (DoD) closed areas; as a result, will require a minimum of a Final DoD Secret clearance on the first day in order to perform this work.
Education:
Bachelor's Degree or an equivalent combination of education and experience.
Preferred Qualifications:
2 plus years of solid job-related experiencePrefer candidates with 10+ years of solid job-related experience due to the complexity of work