Atomic Data
Infrastructure Engineer III
Atomic Data, Minneapolis, Minnesota, United States, 55400
Infrastructure Engineer IIIDepartment:
Infrastructure EngineeringReports to:
Director of Infrastructure EngineeringCareer path:
Infrastructure ArchitectJob Summary
The Infrastructure Engineer III is responsible for the operation, implementation, and maintenance of an existing service provider network. Duties will include network capacity planning and implementing ongoing network architecture improvements in a data center environment. Infrastructure Engineers work on a team performing both new customer activations, customer network architecture design and integration. This individual will have a strong ability to translate business requirements into technical requirements and anticipate end-to-end network infrastructure needs. Engineers work internally and externally with IT support team(s) and/or partners as part of an IT networking consultancy with client. This individual must possess high level knowledge in Cisco networking, Windows and Unix server administration, storage area networks, and virtualization technologies. The Infrastructure Engineer III serves as a support level for troubleshooting networking issues escalated from the Atomic Data NOC and infrastructure engineers.
Essential Functions
Back up network dataConfigure security settings or access permissions for groups or individualsAnalyze and report network security breaches or attempted breachesIdentify the causes of networking problems, using diagnostic testing software and equipmentDocument network support activitiesConfigure wide area network (WAN) or local area network (LAN) routers or related equipmentInstall network software, including security or firewall softwareTroubleshoot network or connectivity problems for users or user groupsProvide telephone support related to networking or connectivity issuesEvaluate local area network (LAN) or wide area network (WAN) performance data to ensure enough availability or speed, to identify network problems, or for disaster recovery purposesAnalyze network data to determine network usage, disk space availability, or server functionPerform routine maintenance or standard repairs to networking components or equipmentConfigure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipmentInstall new hardware or software systems or components, ensuring integration with existing network systemsTest hardware using standard diagnostic testing equipment and proceduresInstall or repair network cables, including fiber optic cablesMonitor industry websites or publications for information about patches, releases, viruses, or potential problem identificationCreate or update technical documentation for network installations or changes to existing installationsTrain users in procedures related to network applications software or related systems • Test repaired items to ensure proper operationInstall and configure wireless networking equipmentMaintain logs of network activityDocument help desk requests and resolutionsResearch hardware or software products to meet technical networking or security needsCreate or revise user instructions, procedures, or manualsRun monthly network reportsServe as an escalation point for troubleshooting of complex networking related issues in a service provider environmentDesign, configure, and install custom infrastructure solutions for Data Center and network customersDesign, operate, and optimize existing Cisco network interconnecting multiple Data Centers with customer locations and the InternetDesign and implement custom security policies on new Cisco ASA series firewalls in multi-context mode to support customer VPNs, protect customer servers, and provide dynamic failover in both stand alone and shared environmentsDesign and implement MPLS services in to expand existing MPLS backbone and interconnect customer locations with Data Center resourcesConfigure customer facing network ports on new Cisco network equipment including: T1, Multilink PPP T1, T3, Metro Ethernet, Ethernet; provide onsite support for testing and day one go-liveDeploy and perform advanced maintenance on Cisco routers, switches, and firewallsProvide internal level 3 support of EIGRP, BGP, and OSPF routingProvide internal level 3 support of layer 2 switchingTroubleshoot and implement copper and fiber interconnections in a datacenter environmentProvide internal level 3 support of leaf-spine architectureProvide advanced technical direction and leadership to the level I/II network administrators/engineers through the planning and implementation processesEnsures availability for rotating on call scheduleDesign and train on general datacenter/network operations for SOC-compliant facilitiesMaintains network capacity and availabilityAttends to obligations and supports other company initiatives as directedQualifications
Bachelor's degree or equivalent combination of education and experience in Engineering, Mathematics, or Computer ScienceCCNP certification or higher knowledge of router and switchesCCNP Security certification preferredCCIE (or in-progress)Advanced knowledge with 10+ years’ experience in a high-performance infrastructure engineering environment with direct support and network services engineering responsibilitiesHands-on experience with the following: Cisco ASA Firewalls and Cisco X-series ASA Firewalls with Firepower services, 2960/2960S/2960X/2960XR Cisco Switches, 3560/3750/3650/3850 Stack Cisco Switches, 720x/2900/3900/4400 ISR Series Cisco Routers, 7600/6500 Series Cisco Chassis Route Switches, and Nexus 5k/3k/9k Series Switches.Proven experience with service provider protocols such as: BGP, EIGRP, and MPLSKnowledge of Low Voltage wiring standards including both copper and fiberKnowledge of power & cooling implementation in a datacenter environment24x7 operations experience required
Infrastructure EngineeringReports to:
Director of Infrastructure EngineeringCareer path:
Infrastructure ArchitectJob Summary
The Infrastructure Engineer III is responsible for the operation, implementation, and maintenance of an existing service provider network. Duties will include network capacity planning and implementing ongoing network architecture improvements in a data center environment. Infrastructure Engineers work on a team performing both new customer activations, customer network architecture design and integration. This individual will have a strong ability to translate business requirements into technical requirements and anticipate end-to-end network infrastructure needs. Engineers work internally and externally with IT support team(s) and/or partners as part of an IT networking consultancy with client. This individual must possess high level knowledge in Cisco networking, Windows and Unix server administration, storage area networks, and virtualization technologies. The Infrastructure Engineer III serves as a support level for troubleshooting networking issues escalated from the Atomic Data NOC and infrastructure engineers.
Essential Functions
Back up network dataConfigure security settings or access permissions for groups or individualsAnalyze and report network security breaches or attempted breachesIdentify the causes of networking problems, using diagnostic testing software and equipmentDocument network support activitiesConfigure wide area network (WAN) or local area network (LAN) routers or related equipmentInstall network software, including security or firewall softwareTroubleshoot network or connectivity problems for users or user groupsProvide telephone support related to networking or connectivity issuesEvaluate local area network (LAN) or wide area network (WAN) performance data to ensure enough availability or speed, to identify network problems, or for disaster recovery purposesAnalyze network data to determine network usage, disk space availability, or server functionPerform routine maintenance or standard repairs to networking components or equipmentConfigure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipmentInstall new hardware or software systems or components, ensuring integration with existing network systemsTest hardware using standard diagnostic testing equipment and proceduresInstall or repair network cables, including fiber optic cablesMonitor industry websites or publications for information about patches, releases, viruses, or potential problem identificationCreate or update technical documentation for network installations or changes to existing installationsTrain users in procedures related to network applications software or related systems • Test repaired items to ensure proper operationInstall and configure wireless networking equipmentMaintain logs of network activityDocument help desk requests and resolutionsResearch hardware or software products to meet technical networking or security needsCreate or revise user instructions, procedures, or manualsRun monthly network reportsServe as an escalation point for troubleshooting of complex networking related issues in a service provider environmentDesign, configure, and install custom infrastructure solutions for Data Center and network customersDesign, operate, and optimize existing Cisco network interconnecting multiple Data Centers with customer locations and the InternetDesign and implement custom security policies on new Cisco ASA series firewalls in multi-context mode to support customer VPNs, protect customer servers, and provide dynamic failover in both stand alone and shared environmentsDesign and implement MPLS services in to expand existing MPLS backbone and interconnect customer locations with Data Center resourcesConfigure customer facing network ports on new Cisco network equipment including: T1, Multilink PPP T1, T3, Metro Ethernet, Ethernet; provide onsite support for testing and day one go-liveDeploy and perform advanced maintenance on Cisco routers, switches, and firewallsProvide internal level 3 support of EIGRP, BGP, and OSPF routingProvide internal level 3 support of layer 2 switchingTroubleshoot and implement copper and fiber interconnections in a datacenter environmentProvide internal level 3 support of leaf-spine architectureProvide advanced technical direction and leadership to the level I/II network administrators/engineers through the planning and implementation processesEnsures availability for rotating on call scheduleDesign and train on general datacenter/network operations for SOC-compliant facilitiesMaintains network capacity and availabilityAttends to obligations and supports other company initiatives as directedQualifications
Bachelor's degree or equivalent combination of education and experience in Engineering, Mathematics, or Computer ScienceCCNP certification or higher knowledge of router and switchesCCNP Security certification preferredCCIE (or in-progress)Advanced knowledge with 10+ years’ experience in a high-performance infrastructure engineering environment with direct support and network services engineering responsibilitiesHands-on experience with the following: Cisco ASA Firewalls and Cisco X-series ASA Firewalls with Firepower services, 2960/2960S/2960X/2960XR Cisco Switches, 3560/3750/3650/3850 Stack Cisco Switches, 720x/2900/3900/4400 ISR Series Cisco Routers, 7600/6500 Series Cisco Chassis Route Switches, and Nexus 5k/3k/9k Series Switches.Proven experience with service provider protocols such as: BGP, EIGRP, and MPLSKnowledge of Low Voltage wiring standards including both copper and fiberKnowledge of power & cooling implementation in a datacenter environment24x7 operations experience required