Futran Tech Solutions Pvt. Ltd.
Desktop Support Specialist
Futran Tech Solutions Pvt. Ltd., Collegeville, Pennsylvania, United States, 19426
Desktop Support Specialist500 Arcola Road,Collegeville,PA 19426
THIS IS NOT A CONTRACT TO HIRE POSITION
Responsibilities• This is in a IT Depot site which requires the ability to setup, configure and ship IT equipment, including Laptops, iPads and iPhones.• Quality checks operational status of system equipment before deployment.• Some Resolving customer issues in the areas of hardware installation, repair, upgrade, and maintenance.• Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
Basic Qualifications• 1+ of field support experience• Hardware/software installation, support and troubleshooting• Experience with Windows 10• Experience with MS Office and OS365• Configuring new PC's/notebooks via SCCM imaging• Ticket management experience• iOS device familiarity• Lift and carry up to 40lbsWork Environment• Office environment
THIS IS NOT A CONTRACT TO HIRE POSITION
Responsibilities• This is in a IT Depot site which requires the ability to setup, configure and ship IT equipment, including Laptops, iPads and iPhones.• Quality checks operational status of system equipment before deployment.• Some Resolving customer issues in the areas of hardware installation, repair, upgrade, and maintenance.• Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
Basic Qualifications• 1+ of field support experience• Hardware/software installation, support and troubleshooting• Experience with Windows 10• Experience with MS Office and OS365• Configuring new PC's/notebooks via SCCM imaging• Ticket management experience• iOS device familiarity• Lift and carry up to 40lbsWork Environment• Office environment