MorganFranklin Consulting
Salesforce Solution Architect
MorganFranklin Consulting, Mc Lean, Virginia, us, 22107
Own Your CareerWe deliver unparalleled opportunities to drive your career advancement and we have a rewarding employee culture to support it.Now is the time to truly own your career and deliver real value to some of the world's most valuable Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Be a part of a collaborative organization with a commitment to learning. Work side by side with business leaders to solve complex client challenges. Discover opportunities to participate in an inclusive and diverse workforce. Collaborate with our Women's Initiative, explore issues surrounding Diversity & Inclusion with ourIDEAS committee, or help to shape our employee experience with our Employee Engagement Committee!The Team - Enterprise & Cloud ApplicationsOur Enterprise & Cloud Applications team is comprised of functional and technical experts in the areas of NetSuite, Oracle Cloud (ERP and EPM), OneStream, SAP, Microsoft Dynamics, and Salesforce. The Team tackles the challenges that come with implementing, optimizing, and maintaining cloud investments. Whether implementing a cloud solution or enhancing and extending an existing cloud environment, we help organizations get the most out of technology investments, including New System and Module Implementations, System Integrations, Upgrade Assessments, Application Upgrades, and Business Process Optimization.You Are
Someone who is entrepreneurial, excited, and motivated to support the development of a growing practice. You're not afraid to get your hands dirty and support a project end to end. Someone who knows how to deliver, driven by seamless project execution. You're not only concerned with the success of the project, but you're building positive relationships with clients along the way. You're leading their expectations and ensuring the standard of work is in line with promises made. There are a lot of moving pieces, but you've got the work ethic to stay on top of it all.You are a team-builder and problem-solver. You stay updated on new products and technologies. You know how to use Salesforce to creatively design, prototype, and implement solutions for your client's unique challenges. You know that collaboration is key, so you look for ways to share and source best practices. If there's a new way to do something that improves outcomes for clients, you'll find it.Your ImpactLeading and ensuring the successful delivery of Salesforce.com and other CRM implementation engagements, including:Gathering key business and technical requirementsDeveloping Salesforce implementation roadmap for clientsExecuting and managing the delivery of end-to-end solutions, optimizing Salesforce functionality for clients
Leading current state Salesforce and lead-to-cash assessments and optimizations, including:
Gathering key business and technical requirements through hosting interview workshops across the various process areas, reviewing the Salesforce instance and documentation provided by clientGathering pain points and future state requirementsDeveloping lead-to-cash and Salesforce specific recommendationsDeveloping a roadmap to execute said recommendationsExecuting and managing the delivery of end-to-end solutions, optimizing Salesforce functionality for clients
Mapping functional requirements to Salesforce.com features and functionalityClearly communicating solution decisions internally and with the customer throughout each projectDisseminating best practices on solution positioning and deliveryIdentifying risks that threaten project success and recommending workaroundsEnsuring Salesforce solutions run smoothly by testing then documenting fixesSupporting pre-sales activities inclusive of participating in sales calls and proposal developmentHelping to shape the direction of a growing Salesforce practiceEducate internal and external audiences on Salesforce best practicesActively participate in career development activities and technical training of staff
At a minimum, you will have:5+ years of direct full life cycle Salesforce implementation, upgrade, and support experienceTier 1 or Tier 2 consulting / professional services experienceExperience facilitating design and configuration of SalesforceExperience with the following Salesforce cloud applications: Sales Cloud, Service Cloud, Revenue Cloud (i.e., Salesforce CPQ)Certifications in Salesforce.com and other cloud platformsGreat work ethic with a customer service focus (high intensity)At least 4 years of experience leading solution architecture design (business architecture, process architecture, integration architecture, user experience, process improvement)Ability to lead workshops, including the gathering/documenting of requirements and use-cases and recommendation of envisioned processesAbility to assess functional and technical gaps in designsCustomer oriented and great at building client relationshipsFlexibility to accommodate travel up to 25%.
Preferably, you will have:Bachelor's degree in business, Computer Science, Information Systems, or a related fieldExperience presenting to clients or other decision makers to present and sell ideas to various audiences (technical and non-technical)Experience managing technical development by acting as a liaison between the technical team and the user community is strongly preferredExperience with CRM systems outside of SalesforceAccounting, finance or operations experienceExperience with Data Migration
Someone who is entrepreneurial, excited, and motivated to support the development of a growing practice. You're not afraid to get your hands dirty and support a project end to end. Someone who knows how to deliver, driven by seamless project execution. You're not only concerned with the success of the project, but you're building positive relationships with clients along the way. You're leading their expectations and ensuring the standard of work is in line with promises made. There are a lot of moving pieces, but you've got the work ethic to stay on top of it all.You are a team-builder and problem-solver. You stay updated on new products and technologies. You know how to use Salesforce to creatively design, prototype, and implement solutions for your client's unique challenges. You know that collaboration is key, so you look for ways to share and source best practices. If there's a new way to do something that improves outcomes for clients, you'll find it.Your ImpactLeading and ensuring the successful delivery of Salesforce.com and other CRM implementation engagements, including:Gathering key business and technical requirementsDeveloping Salesforce implementation roadmap for clientsExecuting and managing the delivery of end-to-end solutions, optimizing Salesforce functionality for clients
Leading current state Salesforce and lead-to-cash assessments and optimizations, including:
Gathering key business and technical requirements through hosting interview workshops across the various process areas, reviewing the Salesforce instance and documentation provided by clientGathering pain points and future state requirementsDeveloping lead-to-cash and Salesforce specific recommendationsDeveloping a roadmap to execute said recommendationsExecuting and managing the delivery of end-to-end solutions, optimizing Salesforce functionality for clients
Mapping functional requirements to Salesforce.com features and functionalityClearly communicating solution decisions internally and with the customer throughout each projectDisseminating best practices on solution positioning and deliveryIdentifying risks that threaten project success and recommending workaroundsEnsuring Salesforce solutions run smoothly by testing then documenting fixesSupporting pre-sales activities inclusive of participating in sales calls and proposal developmentHelping to shape the direction of a growing Salesforce practiceEducate internal and external audiences on Salesforce best practicesActively participate in career development activities and technical training of staff
At a minimum, you will have:5+ years of direct full life cycle Salesforce implementation, upgrade, and support experienceTier 1 or Tier 2 consulting / professional services experienceExperience facilitating design and configuration of SalesforceExperience with the following Salesforce cloud applications: Sales Cloud, Service Cloud, Revenue Cloud (i.e., Salesforce CPQ)Certifications in Salesforce.com and other cloud platformsGreat work ethic with a customer service focus (high intensity)At least 4 years of experience leading solution architecture design (business architecture, process architecture, integration architecture, user experience, process improvement)Ability to lead workshops, including the gathering/documenting of requirements and use-cases and recommendation of envisioned processesAbility to assess functional and technical gaps in designsCustomer oriented and great at building client relationshipsFlexibility to accommodate travel up to 25%.
Preferably, you will have:Bachelor's degree in business, Computer Science, Information Systems, or a related fieldExperience presenting to clients or other decision makers to present and sell ideas to various audiences (technical and non-technical)Experience managing technical development by acting as a liaison between the technical team and the user community is strongly preferredExperience with CRM systems outside of SalesforceAccounting, finance or operations experienceExperience with Data Migration