Thresholds
Crisis Support Specialist - Living Room
Thresholds, Chicago, Illinois, United States, 60290
Description
When people experience a mental health crisis, they are faced with the decision to go to the emergency department or to try to manage the crisis themselves. The Living Room offers an alternative: a community crisis center—a welcoming, accepting, and calm environment where Crisis Support Specialists provide advocacy, information, and peer support.
As a Crisis Support Specialist, you will use your personal experience with mental health recovery to support and educate Living Room guests on managing crisis. You will engage guests in conversation to hear their stories, learn about their interests and strengths, and respectfully encourage them to take steps in their recovery process. Over the course of the day, you may model coping strategies, help guests develop their own crisis recovery plans, and/or link guests with supportive services for after their crisis.
A welcoming environment is key to the success of the Living Room, so you will greet guests and learn their names as part of inviting them to take the lead in determining their recovery path. Crisis Support Specialists will also prepare food for guests and ensure that the space is neat and tidy.
Keep up to date on current trends in the mental health field and deepen your knowledge of evidence-based practices through ample training opportunities to enhance Living Room services. You can also gain supervision for CRSS certification and reimbursement for testing and application fees.
To succeed in this role, you need:
Lived experience of mental health recovery
Effective communication and relationship-building
Good writing skills
Strong time management and organization
To be at least 21 years old
To obtain a Certified Food Protection Manager (CFPM) and/or Food Service Sanitation Manager Certification (FSSMC) within one year of hire
Ability to work assigned schedule: Friday - Tuesday 3pm-11:30pm
Many education and experience paths are eligible for this role:
High school diploma or GED certificate required
Higher education in Psychology, Social Work, Counseling or related field preferred
Certified Recovery Support Specialist (CRSS) preferred
What sets Thresholds apart:
Competitive pay – Base rate: $24.75 hourly / $51,480 annually
Commensurate with education, licensure, and experience
Generous PTO (9 federal holidays, 8 days of sick leave, 15-22 days personal and vacation)
Dental insurance, vision insurance, choice of 4 medical insurance plans
403(b) retirement plan with 3% employer match
Robust employee assistance program (EAP)
Cell phone reimbursement (up to $50/month)
Public service loan forgiveness
Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC)
Fee reimbursement for licenses and certifications related to the role (such as CRSS)
Thresholds is a mission-driven agency with a deep commitment to diversity, equity, and inclusion. We foster an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency’s mission. Click here to learn more. (https://www.thresholds.org/about)
One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago’s 101 Best & Brightest Companies to Work For several years in a row.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
When people experience a mental health crisis, they are faced with the decision to go to the emergency department or to try to manage the crisis themselves. The Living Room offers an alternative: a community crisis center—a welcoming, accepting, and calm environment where Crisis Support Specialists provide advocacy, information, and peer support.
As a Crisis Support Specialist, you will use your personal experience with mental health recovery to support and educate Living Room guests on managing crisis. You will engage guests in conversation to hear their stories, learn about their interests and strengths, and respectfully encourage them to take steps in their recovery process. Over the course of the day, you may model coping strategies, help guests develop their own crisis recovery plans, and/or link guests with supportive services for after their crisis.
A welcoming environment is key to the success of the Living Room, so you will greet guests and learn their names as part of inviting them to take the lead in determining their recovery path. Crisis Support Specialists will also prepare food for guests and ensure that the space is neat and tidy.
Keep up to date on current trends in the mental health field and deepen your knowledge of evidence-based practices through ample training opportunities to enhance Living Room services. You can also gain supervision for CRSS certification and reimbursement for testing and application fees.
To succeed in this role, you need:
Lived experience of mental health recovery
Effective communication and relationship-building
Good writing skills
Strong time management and organization
To be at least 21 years old
To obtain a Certified Food Protection Manager (CFPM) and/or Food Service Sanitation Manager Certification (FSSMC) within one year of hire
Ability to work assigned schedule: Friday - Tuesday 3pm-11:30pm
Many education and experience paths are eligible for this role:
High school diploma or GED certificate required
Higher education in Psychology, Social Work, Counseling or related field preferred
Certified Recovery Support Specialist (CRSS) preferred
What sets Thresholds apart:
Competitive pay – Base rate: $24.75 hourly / $51,480 annually
Commensurate with education, licensure, and experience
Generous PTO (9 federal holidays, 8 days of sick leave, 15-22 days personal and vacation)
Dental insurance, vision insurance, choice of 4 medical insurance plans
403(b) retirement plan with 3% employer match
Robust employee assistance program (EAP)
Cell phone reimbursement (up to $50/month)
Public service loan forgiveness
Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC)
Fee reimbursement for licenses and certifications related to the role (such as CRSS)
Thresholds is a mission-driven agency with a deep commitment to diversity, equity, and inclusion. We foster an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency’s mission. Click here to learn more. (https://www.thresholds.org/about)
One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago’s 101 Best & Brightest Companies to Work For several years in a row.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)