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API Heat Transfer

Applications Engineer

API Heat Transfer, Buffalo, New York, United States, 14266


Job Posting for Applications EngineerAPI Heat Transfer

is looking for people who enjoy being part of transformation. We have a new mission, new leaders, and are accelerating our path to Lean Cultural Change. Our Engineering Team continues to be one of the best in the industry. If you like to solve problems, work with customers and want to be part of a

new API , we'd love to talk to you about our

Applications Engineer

position!What We Offer You:Opportunity to learn from and contribute to a premier, global engineering team!Be part of leading-edge technology for the heat transfer industryAbility to impact customers across multiple industriesFull health & welfare benefits, 401(k), PTO, and developmental opportunities!

What You Will Do:The Applications Engineer will work collaboratively with both internal teams and external channel partners to provide industry leading customer experience. The Applications Engineer will be involved in all aspect of the sales process from initial inquiry through order execution. As a critical member of the team, your primary areas of responsibility will include:Work collaboratively on solutions with customers and markets including, but not limited to, Process & Industrial, Compressor & Dryer, Food & Beverage, Pharmaceutical, Dairy and HVAC and Refrigeration marketsUtilize API software, vendor material quotes and pricing guidelines for sizing, selection, cost estimating and market pricingDevelop and maintain the heat transfer expertise necessary to advise and train sales agents, partners and customers on the thermal and mechanical aspects of heat exchangersGenerate cost estimates, quotations and perform the necessary follow up activities to facilitate the award of new businessWork closely with internal departments throughout the sales cycle to deliver an exceptional customer experienceAs appropriate, provide feedback to be used for initiating product, process and/or marketing improvements.Review purchase orders and resolve discrepancies to thoroughly and accurately process ordersUtilize the ERP system to process ordersMeet and exceed department objectives and key performance indicators (KPIs)Other duties as assigned

What You Bring:Bachelor's degree in mechanical/chemical engineering, or appropriate, demonstrable experience in Heat Transfer Applications Engineering.Learning aptitude to familiarize yourself with our customers, products, processes and systemsSelf-motivated individual who seeks solutions rather than problemsExcellent time management and communication skillsExperience in Heat Exchanger Industry is preferred

____________________________Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact API Heat Transfer at (716) 684-6700 for assistance.