System Network Administrator

Systems Network AdministratorProvide technical assistance in maintaining and troubleshooting organization's computer systems, hardware, software, and network infrastructure. You will be the first line of support for end-users, responding to queries via phone, email, and in person, ensuring seamless system and network performance.The ideal candidate will have solid experience in both systems administration and network troubleshooting, with a proactive approach to solving complex issues.Responsibilities for the Systems Network Administrator:Provide fast, efficient support for system and network issues via phone, email, and remote access.Assist with setup, configuration, maintenance, and troubleshooting of computer systems, servers, and network devices.Install and update software, hardware, and network equipment according to company policies.Conduct routine audits to ensure security compliance and performance standards.Monitor system and network performance, addressing potential issues proactively.Collaborate with the IT team to resolve complex network problems and implement improvements.Manage Active Directory, user accounts, and group policies for secure access.Support hybrid environments, including Office 365 and cloud solutions.Apply security patches, monitor for vulnerabilities, and ensure network security.Train and assist users with hardware and software issues.Preferred Qualifications for the Systems Network Administrator:Associate's degree or technical certification in Computer Science, Information Technology, or a related field, or equivalent work experience.Minimum 5 years of hands-on experience in Systems and Network Support or Administration.Strong knowledge of Windows environments, including Active Directory, DNS, DHCP, Microsoft Office 365 applications (Exchange, OneDrive, Teams, SharePoint).Experience with LAN/WAN network troubleshooting and familiarity with networking protocols such as TCP/IP.