Window Admin

Job DescriptionWorking knowledge in administering Windows Server 2012 to 2022 and Windows 10 & 11Working knowledge of key Windows services like Windows Clustering, Windows Print Services, Windows Remote Desktop Services, IIS, File Server, FTP, DNS, Load Balancing, etcWorking knowledge of Citrix Servers and ClientsWorking knowledge on Client-Server EnvironmentKnowledge on SQL and PL/SQLKnowledge on PowerShell Scripting, VB Scripting, etcKnowledge of Unix/Linux Commands, Tomcat Webserver, etc24X7 Level 2 Production Support of Windows based applicationsWindows Remote Desktop Servers maintenance and supportConfigure, Maintain, and Support Desktop & Server applications.Configure, Maintain, and Support Web applications.Resolve client application related issue with help from remote access tools.Monitor various alerts and logs and resolve any issues.Run scheduled processes and troubleshoot & resolve when they fail and escalate if required.Troubleshoot application installation, configuration issues on Windows servers and clients and engage other teams wherever required.Technical team management and skill development (Technical & Domain)Monitor and resolve 2nd level incidents within SLA and escalate where needed.Support Development and QA environments and fix issues reported.Attend all meetings to facilitate deployments, coordinate with other stakeholders providing accurate and timely status reports.