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University of California , San Francisco

Case Manager

University of California , San Francisco, San Francisco, California, United States, 94199


Case Manager

Psych-ZSFG-Adult-AHPFull Time81003BRJob SummaryThe Behavioral Health Case Manager position is part of the Behavioral Health Services team at the 1930 Market Street Service Center, as well as part of a collaboration with Zuckerberg San Francisco General Hospital (ZSFG) Positive Health Program (Ward 86). This role is responsible for providing case management services to individuals and groups who have Intravenous Drug Use (IVDU) and who are at-risk of HIV and other comorbid diseases, as part of the Health Access Point (HAP) for IVDU providing comprehensive HIV prevention and Harm Reduction services for these individuals. These clients are likely to have substance use disorders and potential co-occurring mental health disorders. This position is part of a larger multidisciplinary behavioral health services team that includes psychiatrists, nurses, social workers, therapists, substance use counselors, case managers, and psychologists.

This position provides case management services to individuals living with co-occurring diagnoses of substance use issues and severe mental illness, within a Harm Reduction philosophy. Motivational Interviewing, among other interventions, is utilized to help clients explore their relationship to their drug(s) of choice, address their ambivalent feelings about making changes to their use and creating client-centered, realistic and meaningful treatment plan goals for change. This position works under the clinical supervision of a licensed clinician and in conjunction with other teammates. This position will involve providing case management services consisting mainly of field work and home visits, escorting clients to appointments to assure engagement, linkage to substance use treatment and primary medical care services, assisting with retention in care, assessing clients' service needs and assisting clients with appropriate referrals, including for housing, vocational and other mental health services. Additionally, the Behavioral Health Case Manager will assist clients in creating and meeting treatment plan goals and reduce barriers to care and will provide supportive Harm Reduction-focused counseling services to clients, as needed. This position will involve co-location at ZSFG clinic site and working closely with the Ward 86 HAP and POP-UP (Positive-health Onsite Program for Unstably-housed Populations) Teams, which will provide medical and preventive care services to these at-risk clients, within a multidisciplinary team.

The final salary and offer components are subject to additional approvals based on UC policy.Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.The salary range for this position is $29.79 - $38.74 (Hourly Rate).To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.htmlDepartment DescriptionThe UCSF Alliance Health Project (AHP) is a community-based LGBTQ+ and HIV-focused clinic located at 1930 Market Street in San Francisco. We provide psychotherapy, substance-use counseling, case management, support groups, psychiatry, sexual health services, clinical traineeship, and provider education and training. Our multi-disciplinary staff are a client-centered, collaborative, Harm Reduction-oriented team. We have continued to grow as a community-based clinic by anticipating and addressing the changing needs of our LGBTQ+ and HIV community members for more than 40 years. Our process of continuous improvement of service to our community includes a strong focus on cultural humility and anti-racist service provision.Required Qualifications* Bachelor's degree in a related field of Social Work, Counseling, Psychology snd a minimum of 1 year experience or equivalent experience/training* One year of experience in providing case management services in professional/clinical setting* At least 6 months of experience working within a multidisciplinary team.

Preferred Qualifications* Fluent in Spanish, with written and verbal proficiency and past professional experience utilizing Spanish in clinical work.* 1 year of professional experience providing case management services to Black/African American and Persons of Color (BIPOC) clients* Demonstrated commitment to Antiracism, Cultural Humility and Social Justice practices in clinical work* Familiar with Avatar, ARIES, Epic and CBHS SF Mental Health and Drug Medi-Cal systems of care,* Understanding of psychosocial issues facing the LGBTQ and HIV-affected communities.* Experience working within Harm Reduction treatment models, utilizing Motivational Interviewing interventions* Familiar with hospital-based case management services, linkage and/or intensive case management services.* Knowledge of local SF based community resources for linkages to services* Ability to work independently in non-office based and community settings in case management work.* Excellent communication and interpersonal skills.* Demonstrated excellence in reliability and attendance.

License/Certification* Within 1 year of employment, successful completion of San Francisco Department of Public Health Involuntary Hold 5150 certification training, and maintaining continuous certification.About UCSFThe University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.Pride ValuesUCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.Equal Employment OpportunityThe University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.OrganizationCampusJob Code and Payroll Title009341 SOCIAL WORK ASCJob CategorySocial Work and PsychologyBargaining UnitUniversity Professional and Technical Employees - Health Care Professionals Unit (UPTE-HX)Employee ClassCareerPercentage100%LocationMarket Street (SF)ShiftDaysShift Length8 HoursAdditional Shift DetailsMonday - Friday, 8:30am - 5pm