Oldcastle APG
Systems Training & Integration Manager (South Region)
Oldcastle APG, Atlanta, Georgia, United States, 30383
Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside. Inspiring endless possibilities with enduring performance, its collection of premier building products create inviting outdoor spaces where people connect, reflect and recharge. The manufacturer's signature brands include Belgard® and Echelon® hardscape and masonry materials; Barrette Outdoor Living® and MoistureShield® fencing, decking and railing; Sakrete® and Amerimix® packaged concrete and mortar; Techniseal® sands, jointing technologies and surface protectors; PebbleTec® pool finishes; plus popular brands of landscape and gardening materials.Job SummaryEnsure successful back-office business system integration and assimilation of acquired companiesExisting process discovery, mapping existing back-office processes to Oldcastle APG systems and identifying process gapsSupport and manage the configuration, implementation and training of IT systems and SOX ControlsDepending on needs of local entity, lead or assist with Go live on IT systemsManage post go live support and training as neededResponsibilitiesSystems Training Management
Coordinate and manage ongoing training and support of ERP and IT systems to include Infor M3 and M3 cloudCollaborate with IT staff and other resources on the development and implementation of training materials and training sessionsBuild rapport with the National group businesses to help increase system adoption and encourage feedback of potential improvementsCollaborate with business leaders in analyzing business process, technology, or training issues and develop strategies for performance improvementAcquisition Integration
Support integration of new acquisitions through remote and on-site post-close support, including facilitation of IT systems setup, serving as a support resource to local employees, providing troubleshooting support and answers to questions, and delivering hands-on trainingPerform and manage hands on system configuration as neededDrive adoption of standard practices and processes across the existing network of companiesFacilitate cross-company/region/division training & best practice sharingAlways maintain professional demeanor while representing the companyRegular and predictable attendance at assigned times is requiredManage training and end-user support during and after the implementation processProject Management and DeliveryAssist in the management of projects and ensure the systems function as required on acquisitionsPrioritize initiatives across various acquisitions and execute to completion with local teamsEnsure transparency and accountability for tasks and deliverablesEffectively communicate project risks / issues with proposed solutionsOther duties as required by managementInformation Technology Coordination
Act as an ambassador between the Information Technology team and the National GroupEnsure IT issues are resolved in a timely manorWork with business units in resolving issues as neededRequirements5+ years of information technology, training, and or management experienceExperience delivering business systems and process training preferredPrevious experience with ERP System integrationsWillingness to work within a team environment onsite and/or remote without supervisionCandidate will be required to travel as needed. The selected individual must be willing and able to travel when and where appropriate. At times, this may be 1-2 days a week. At other times, it could be 4-5 days a weekUp to 50% travelTechnical skills including Infor M3 and M3 Cloud, Microsoft Word, Excel, PowerPoint, Outlook, Visio and SQL QueryAbility to assess business needs and develop an accurate system configurationDemonstrate strong internal and client-facing customer service skillsAdvanced troubleshooting abilities and analytical skills with a high attention to detailAbility to facilitate change using a hands-on, collaborative approachStrong coaching and influencing skills, as well as the ability to develop othersWhat CRH Offers YouHighly competitive base payComprehensive medical, dental and disability benefits programsGroup retirement savings programHealth and wellness programsA diverse and inclusive culture that values opportunity for growth, development, and internal promotionAbout CRHCRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.EOE/Vet/Disability
Coordinate and manage ongoing training and support of ERP and IT systems to include Infor M3 and M3 cloudCollaborate with IT staff and other resources on the development and implementation of training materials and training sessionsBuild rapport with the National group businesses to help increase system adoption and encourage feedback of potential improvementsCollaborate with business leaders in analyzing business process, technology, or training issues and develop strategies for performance improvementAcquisition Integration
Support integration of new acquisitions through remote and on-site post-close support, including facilitation of IT systems setup, serving as a support resource to local employees, providing troubleshooting support and answers to questions, and delivering hands-on trainingPerform and manage hands on system configuration as neededDrive adoption of standard practices and processes across the existing network of companiesFacilitate cross-company/region/division training & best practice sharingAlways maintain professional demeanor while representing the companyRegular and predictable attendance at assigned times is requiredManage training and end-user support during and after the implementation processProject Management and DeliveryAssist in the management of projects and ensure the systems function as required on acquisitionsPrioritize initiatives across various acquisitions and execute to completion with local teamsEnsure transparency and accountability for tasks and deliverablesEffectively communicate project risks / issues with proposed solutionsOther duties as required by managementInformation Technology Coordination
Act as an ambassador between the Information Technology team and the National GroupEnsure IT issues are resolved in a timely manorWork with business units in resolving issues as neededRequirements5+ years of information technology, training, and or management experienceExperience delivering business systems and process training preferredPrevious experience with ERP System integrationsWillingness to work within a team environment onsite and/or remote without supervisionCandidate will be required to travel as needed. The selected individual must be willing and able to travel when and where appropriate. At times, this may be 1-2 days a week. At other times, it could be 4-5 days a weekUp to 50% travelTechnical skills including Infor M3 and M3 Cloud, Microsoft Word, Excel, PowerPoint, Outlook, Visio and SQL QueryAbility to assess business needs and develop an accurate system configurationDemonstrate strong internal and client-facing customer service skillsAdvanced troubleshooting abilities and analytical skills with a high attention to detailAbility to facilitate change using a hands-on, collaborative approachStrong coaching and influencing skills, as well as the ability to develop othersWhat CRH Offers YouHighly competitive base payComprehensive medical, dental and disability benefits programsGroup retirement savings programHealth and wellness programsA diverse and inclusive culture that values opportunity for growth, development, and internal promotionAbout CRHCRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.EOE/Vet/Disability