Insight Global
Desktop Support Technician
Insight Global, Madison, Wisconsin, us, 53774
Location:
1 day a week in Madison WI, and 1 day a week in Beloit, WiPosition:
Desktop Support TechnicianDuration:
12 months + extensionsInterview Process: 2 rounds with lead and tech managerMust Haves3+ years of experience with end user device supportHas a strong background working and understanding Thermal, Zebra, Label, and SAP printerHands on experience with troubleshooting Networking equipment, server rooms, Microsoft Office 365, Teams, Apple Mac & IOSServiceNow ticketing system experienceStrong understanding of network infrastructure, mobile device support, video conferencing support, and application supportStrong customer service skills to C- Suite ExecutivesCompensation :$25/hr to $28/hrExact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
1 day a week in Madison WI, and 1 day a week in Beloit, WiPosition:
Desktop Support TechnicianDuration:
12 months + extensionsInterview Process: 2 rounds with lead and tech managerMust Haves3+ years of experience with end user device supportHas a strong background working and understanding Thermal, Zebra, Label, and SAP printerHands on experience with troubleshooting Networking equipment, server rooms, Microsoft Office 365, Teams, Apple Mac & IOSServiceNow ticketing system experienceStrong understanding of network infrastructure, mobile device support, video conferencing support, and application supportStrong customer service skills to C- Suite ExecutivesCompensation :$25/hr to $28/hrExact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.