Marketing Business Analyst

Description CAS uses intuitive technology, unparalleled scientific content and unmatched human expertise to help companies create groundbreaking innovations that benefit the world. As the scientific information solutions division of the American Chemical Society, CAS manages the largest curated reservoir of scientific knowledge, and for 117 years, has helped innovators mine, assess and apply that information to keep businesses thriving. The CAS team is global, diverse, endlessly curious and strives to make scientific insights accessible to innovators worldwide. CAS is currently seeking a Marketing Applications Business Analyst for our Marketing team. This position will be located in our headquarters in Columbus, Ohio. Job Accountabilities: Responsible for administering key marketing applications, ensuring contract procurement, user support, product updates, and the application's day-to-day operations are in order. Working with business and technology stakeholders to implement new solutions and updates. Providing first and second-level problem resolution to end users. Ownership of an applications library within marketing ensuring thorough and current documentation of key information Conduct reviews on business process and application utility across the suite of marketing applications ensuring utility and value requirements are being reached Lead and manage change efforts for business process changes, leading to more efficient and value-driven results. Partner with stakeholders to understand business needs and desired outcomes. Serve as a subject matter expert (SME), super-user, and product evangelist for various applications across marketing and sales. As needed, provide data and metrics to compile reports from various applications to drive data-driven decisions. Qualifications: BA/BS degree in technology, marketing or related field or equivalent combination of experience and certification in related discipline(s). Advanced degree preferred. 5 or more years of experience with using a sales or marketing tools such as Eloqua, Salesforce.com, Google Analytics, and/ or any equivalent CRM, MAT, ERP, or digital marketing tool. Experience with ACS or CAS business data and strong knowledge of CAS customers and related account, contact, usage and/or behavioral data. Understanding of CAS markets, solutions, and associated customer positioning is a plus. Demonstrated active problem-solving skills. Ability to take complex challenges and break them down to create and implement actionable plans. Highly developed collaboration, communication, and presentation skills. Ability to translate complex situations into understandable findings and actionable recommendations for business partners and leaders. Ability to adjust to change, deal with ambiguity, surmount barriers, and demonstrate a solutions-focused focus, with a passion for innovation, discovery, and continual improvement. CAS offers a competitive salary and comprehensive benefits package, including a generous vacation plan, medical, dental, vision insurance plans, and employee savings and retirement plans. Candidates for this position must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. Qualifications Behaviors Functional Expert - Considered a thought leader on a subject Team Player - Works well as a member of a group Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well Innovative - Consistently introduces new ideas and demonstrates original thinking Motivations Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization Self-Starter - Inspired to perform without outside help Flexibility - Inspired to perform well when granted the ability to