Corporate Communications Manager - CCH

Job Posting: Sep 23, 2024, 3:17:08 PM Closing Date: Oct 8, 2024, 4:59:00 AM Full-time Shift Start Time: 8:00 A.M. Shift End Time: 4:00 P.M. Collective Bargaining Unit: NONE Posting Salary: COMPETITIVE Organization: Health and Hospital Systems

JOB TITLE & LOCATION: CORPORATE COMMUNICATIONS MANAGER CCH - BUREAU OF HEALTHSHIFT: 8AM - 4PMJob SummaryThe Corporate Communications Manager (CCM) develops, implements and evaluates corporate communications initiatives. The CCM is responsible for the creation of internal and external collateral including presentations, reports, white pagers, talking points, speeches web and social media content The CCM will work closely with other team members to execute meetings, events, and other activities to promote the organization and its services.

General Administrative ResponsibilitiesCollective Bargaining* Review applicable Collective Bargaining Agreements and consult with Labor Relations to generate management proposals* Participate in collective bargaining negotiations, caucus discussions and working meetings

Discipline* Document, recommend and effectuate discipline at all levels* Work closely with labor relations and/or labor counsel to effectuate and enforce applicable Collective Bargaining Agreements* Initiate, authorize and complete disciplinary action pursuant to CCH system rules, policies, procedures and provision of applicable collective bargaining agreements

Supervision* Direct and effectuate CCH management policies and practices* Access and proficiently navigate CCH records system to obtain and review information necessary to execute provisions of applicable collective bargaining agreementsManagement* Contribute to the management of CCH staff and CCH' systemic development and success* Discuss and develop CCH system policies and procedures* Consistently use independent judgment to identify operational staffing issues and needs and perform the following functions as necessary; hire, transfer, suspend, layoff, recall, promote,discharge, assign, direct or discipline employees pursuant to applicable Collective Bargaining Agreements* Work with Labor Relations to discern past practice when necessary

Typical Duties* Works collaboratively with system public relations and marketing staff to develop and implement innovative programs and strategies that support organization's goals and objectives.* Develops corporate narrative and messaging and activates throughout communications program.* Creates compelling, data-driven stories and campaigns that showcase trends, impacts and success.* Crafts strategic internal and external communications newsletters, reports, intranet, meeting presentations, email, memos, etc.* Supports the c-suite in the development of speeches, presentations and announcements.* Manages the home page of the CCH intranet and works with departments across the enterprise to update and refresh departmental content.* Collaborates with internal and external vendors, e.g., agencies, printers, and CCH staff to develop communications materials and strategies as necessary.* Assists with the system's social media activities and engages and builds audiences.* Effectively counsels clinical and administrative leaders on communications matters and represents the communications department within the system and community.* Keeps accurate documentation of activities and projects, including budgets for each activity.* Works effectively and communicates clearly with staff, stakeholders and external contacts.* Monitors productivity and quality standards as well as staff adherence to departmental and organizational guidelines.* Assists with addressing crisis communications matters.* Assists with managing the CCH and CountyCare brands.* Performs other tasks as assigned in support of the department and health system as a whole.Minimum Qualifications* Bachelor's Degree in Communications, Journalism, Marketing, Graphic Design or relatedfield from an accredited institution

is required.* Six (6) years of Communications experience

is required.* Two (2) years of experience managing communication programs in a professional services,not- for-profit and/or healthcare environment

is required.* Two (2) years' experience managing and leading others

is required.* Position may require moderate travel for which the employee must have a valid driver'slicense/insured vehicle or other equivalent means of transportation for work

is required.* Position requires writing, presentation and/or a test to determine the ability to create ameaningful, attractive presentation

is required.* Prior experience translating leadership goals and work into cohesive presentations andreports

is required.* Knowledge of Microsoft Office Suite applications

is required.

Preferred Qualifications* Knowledge of and experience with in-design and other design platforms

is preferred.

Knowledge, Skills, Abilities and Other Characteristics* Knowledge of Microsoft Office Suite applications* Excellent oral and writing skills, with the ability to adapt communications to differentaudiences and management levels* High proficiency in creating professional presentations and graphics* Demonstrated competence in project management with strong communications, design,conceptual, organizational skills* Keeps abreast of emerging health care trends and legislative changes, as well as any otherfactors which may impact CCH's positioning by participating in educational activities such asreading professional journals/articles and participating in seminars, webcasts and applicablecommittees* Ability to exhibit innovation, creativity, and strong technical aptitude* Ability to work cooperatively and efficiently with a variety of people throughout the Hospitalsystem, including physicians, researchers, and administrators with respect for their expertiseor field of interest* Ability to provide leadership and effective supervision for staff* Ability to work effectively as part of a multidisciplinary team* Ability to represent CCH with tact and diplomacy

Physical and Environmental DemandsThis position is functioning within a healthcare environment. The incumbent is responsible foradherence to all hospital and department specific safety requirements. This includes but is notlimited to the following policies and procedures: complying with Personal Protective Equipmentrequirements, hand washing and sanitizing practices, complying with department specificengineering and work practice controls and any other work area safety precautions as specified byhospital wide policy and departmental procedures.

The above statements are intended to describe the general nature and level of work being

performed by people assigned to this classification. They are not intended to be construed

as an exhaustive list of all responsibilities, duties and skills required of the personnel so

classified.For purposes of the American with Disabilities Act, "Typical Duties" are essential job

functions.Benefits PackageMedical, Dental, and Vision CoverageBasic Term Life InsurancePension PlanDeferred Compensation ProgramPaid Holidays, Vacation, and Sick TimeYou may also qualify for the Public Service Loan Forgiveness Program (PSLF)

For further information on our excellent benefits package, please click on the following link:

http://www.cookcountyrisk.com/VETERAN PREFERENCEPLEASE READWhen applying for employment with Cook County Health, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous serviceTo take advantage of this preference a Veteran

must:* Meet the minimum qualifications for the position.* Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, "Are you a Military Veteran?"* Attach a copy of their

DD 214, DD 215 or NGB 22

(Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11).

Discharge papers must list and Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptableORA copy of a

valid State ID Card or Driver's License

which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.If items are not attached, you will not be eligible for Veteran PreferenceVETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER'S LICENSE AT TIME OF INTERVIEW.MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING.*Degrees awarded outside the United States with the exception of those awarded in one of the United States' territories and Canada must be credentialed by an approved U.S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview.*Please note all offers of Employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.*CCH is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor.COOK COUNTY HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER