Service Technical Support

Service Technical Support 1353101 A leading technology company is looking for a Service Technical Support. The successful candidate will calibrate and perform adjustments on Electronic Measurement and Test Equipment. The ideal candidate has 5+ years directly related experience in calibration, with typically 7 to 10 years of experience. The company offers a family-oriented culture and environment! Service Technical Support Pay and Benefits: • Hourly pay: $40/hr • Worksite: Electronics Testing and Measurement Company (El Segundo, CA 90245 - Onsite) • W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL • 40 hours/week, 24 Month Assignment Service Technical Support Responsibilities: • Calibrate and perform adjustments on Electronic Measurement and Test Equipment. • Use test automation platforms and software to calibrate Measurement and Test Equipment. • Perform manual calibration procedures on Measurement and Test Equipment. • Solve problems requiring breadth/depth of knowledge of calibration, metrology principles, and preventative maintenance techniques. Recommend corrective actions resulting in solutions that are cost effective and enhance the process. • Use software skills and/or technical ability to fix, enhance or develop calibration procedures. Ensure that all changes are approved and documented appropriately. • Take ownership of commitments and deliver on them. • Use daily work schedules to appropriately factor volume, priority, customer expectations, and service center goals into decision making processes. • Maintain high workmanship standards and deliver on commitments. • Provide consistent, solid contribution to team and service center delivery goals. • Maximize the use of existing assets, multi-task effectively, and ensure resources are used properly. Service Technical Support Qualifications: • 2+ year technical degree or equivalent training/certification. Requires a minimum of 5 years directly related experience in calibration, with typically 7 to 10 years of experience. • Solid working knowledge of Windows, MS Excel, MS Word and Outlook • Maintain a positive attitude and provide constructive dialogue with respect to business strategies, direction and policies. Understand the service business and remains flexible to changing business needs. • Communicate effectively with internal and external customers. Initiate customer interaction when appropriate. Resolve technical problems and provide advice on set-up, applications and issues related to compatibility. Escalate issues when necessary and maintains ownership through resolution. This is done verbally or via written correspondence. • Learn new, emerging technologies rapidly. Quickly become proficient in calibration support and adjustment as new products are introduced. Takes initiative and seeks to expand overall education/experience level.