Total Quality Logistics
Data Entry Associate
Total Quality Logistics, Cincinnati, Ohio, United States, 45208
About the role:
As a Data Entry Associate for TQL, you will be responsible for updating information within the sales prospecting database. Information is collected on new and existing records from the sales floor and processed accordingly. This role is critical in building TQL's customer base and ensuring success for the sales floor.
What's in it for you:Compensation starting at $17.50/hour + 401(k) with company matchHealth, Dental and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheckAdvancement opportunities with structured career paths and mentoring sessionsEmployee referral bonus opportunitiesWe win wherever we go - Voted a
Fortune 100 Best Companies to Work For (2023)
and
Forbes America's Best Employers (2022)
What you'll be doing:
Manage internal and external communications throughout the day via phone/emailConfirm integrity of sales data by auditing and maintaining consistent data within our proprietary system, including documentation of customer statuses, customer special statuses, new prospect data, etc.Qualify each new company added to our system through a quality verification processDevelop, document, and monitor sales data needs and collection process, recommend enhancements to improve data accuracyClearly and logically analyze sales data and communicates conclusions to sales management in both 1-on-1 meetings and group settingsDemonstrate a high proficiency for excellent customer service and decision-making ability
What you need:
1+ years sales, data entry, customer service or related experience preferredExcellent verbal and written communication skillsAbility to maintain confidential informationStrong analytical, problem solving and critical thinking skillsMaintains quality and high standards in all deliverablesSelf-motivated and directedAptitude to handle multiple projects and tasks at one timeAbility to respond in a timely manner to data requests to ensure daily, weekly and monthly deadlines are met
Where you'll be:
4289 Ivy Pointe Blvd, Cincinnati, OH 45245
As a Data Entry Associate for TQL, you will be responsible for updating information within the sales prospecting database. Information is collected on new and existing records from the sales floor and processed accordingly. This role is critical in building TQL's customer base and ensuring success for the sales floor.
What's in it for you:Compensation starting at $17.50/hour + 401(k) with company matchHealth, Dental and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheckAdvancement opportunities with structured career paths and mentoring sessionsEmployee referral bonus opportunitiesWe win wherever we go - Voted a
Fortune 100 Best Companies to Work For (2023)
and
Forbes America's Best Employers (2022)
What you'll be doing:
Manage internal and external communications throughout the day via phone/emailConfirm integrity of sales data by auditing and maintaining consistent data within our proprietary system, including documentation of customer statuses, customer special statuses, new prospect data, etc.Qualify each new company added to our system through a quality verification processDevelop, document, and monitor sales data needs and collection process, recommend enhancements to improve data accuracyClearly and logically analyze sales data and communicates conclusions to sales management in both 1-on-1 meetings and group settingsDemonstrate a high proficiency for excellent customer service and decision-making ability
What you need:
1+ years sales, data entry, customer service or related experience preferredExcellent verbal and written communication skillsAbility to maintain confidential informationStrong analytical, problem solving and critical thinking skillsMaintains quality and high standards in all deliverablesSelf-motivated and directedAptitude to handle multiple projects and tasks at one timeAbility to respond in a timely manner to data requests to ensure daily, weekly and monthly deadlines are met
Where you'll be:
4289 Ivy Pointe Blvd, Cincinnati, OH 45245