Desktop Support Specialist

Job Title: Computer Support (Infrastructure Engineer)Pay rate: $25 -$27 per hourDuration: 3 yearsW2 contract only (No C2C)Location- Waterloo, IA, 50703 (ONSITE)Additional Information:This is for one, 2nd shift position (2:30 pm to 11 pm) - will work ONSITEThere is a weekend On-Call rotation that these positions will be a part ofOT is possibleMetatarsals are required on the first daySome travel between Waterloo area locations using personal vehicle is possibleMay drive a Client's Gator while inside the factory after completing traingVisa sponsorship is not available, now or in the near future, for this positionThe manager is looking for candidates who will not have to relocate far for this positionJob Description:Provide onsite deskside support to the Waterloo IA location through performing the following dutiesJob Duties:Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix. TYPICAL EXAMPLES: imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets from ServiceNow queues.Documents recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contacts. Typical examples include updating assets in Asset Center, following KB articles for problem resolution, and following unit specific processes.Applies some technical knowledge in the support of processes or operations TYPICAL EXAMPLES: --understanding basic printer operations to replace toner and pickup rollers, performing trouble shooting by following KB article to resolve end user tickets.Job Requirements:Knowledge of computing and networking concepts and fundamentalsAbility to use standard desktop load applications such as Microsoft Office plus intranet and internet functions.Knowledge of computer security policies and a general overall knowledge of computer security concepts.1 year or more IT experience preferred, but recent college graduates will be consideredEducation Requirements:Degree in an Information Technology discipline or equivalent experience. - High School or secondary diploma or equivalentBusiness casual dress code. Will need metatarsal shoes for first day of assignment.*** If this position may be interested to you, please email me back at somp767@ with your most up to date resume in word format) and advise the best time and number at which you can be reached****